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Sudden "Automatic" Windows Mail Shut down

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  #1 (permalink)  
Old 01-30-2008
tomfrank
 

Posts: n/a
Sudden "Automatic" Windows Mail Shut down
I'm getting a self-shutdown by Windows Mail about an hour or so after I boot
the program every morning. I cannot determine what is triggering this. Any
ideas?

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  #2 (permalink)  
Old 01-30-2008
 

Posts: n/a
Re: Sudden "Automatic" Windows Mail Shut down

"tomfrank" <tomfrank@discussions.microsoft.com> wrote in message
news:FB139637-8D99-4831-9388-9BAD4B3ED817@microsoft.com...
> I'm getting a self-shutdown by Windows Mail about an hour or so after I
> boot
> the program every morning. I cannot determine what is triggering this.
> Any
> ideas?
>

What if any antivirus programs do you have? Some of them tend to cause
assorted problems in Windows Mail, although seldom immediately.


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  #3 (permalink)  
Old 01-30-2008
Tom Frank
 

Posts: n/a
Re: Sudden "Automatic" Windows Mail Shut down
<robertmiles@bellsouthNOSPAM.net> wrote in message
news:Or08NstYIHA.4712@TK2MSFTNGP05.phx.gbl...
>
> "tomfrank" <tomfrank@discussions.microsoft.com> wrote in message
> news:FB139637-8D99-4831-9388-9BAD4B3ED817@microsoft.com...
>> I'm getting a self-shutdown by Windows Mail about an hour or so after I
>> boot
>> the program every morning. I cannot determine what is triggering this.
>> Any
>> ideas?
>>

> What if any antivirus programs do you have? Some of them tend to cause
> assorted problems in Windows Mail, although seldom immediately.
>


I'm using the McAfee offering that comes "free" from Comcast with my
broadband service. I've read this has issues with Windows Mail, and have
just disabled the email scanning (in and out) to see if that makes a
difference. I was using Trend Micro Internet Security prior to the McAfee
product, and cannot recall exactly when this problem arose. I think it was
after I did a new Visat install a while back in order to try and fix a
different problem.

It's strange the impromptu shutdown only occurs once about an hour after
booting the program. It does a "graceful" shutdown, alerting me to save any
email I am composing at the time. And once I restart it, it doesn't happen
again until a new cold boot of the system.

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  #4 (permalink)  
Old 01-30-2008
Gary VanderMolen
 

Posts: n/a
Re: Sudden "Automatic" Windows Mail Shut down
Windows Mail is not compatible with McAfee antivirus.
I suggest you uninstall McAfee completely, and download
and install a more compatible antivirus like:

AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install phase you must select custom
install, and then deselect the email scanning option.
--
Gary VanderMolen, MS-MVP (WLMail)


"Tom Frank" <thomasfrank@comcast.net> wrote in message news:%23F4Y5vwYIHA.484@TK2MSFTNGP06.phx.gbl...
> <robertmiles@bellsouthNOSPAM.net> wrote in message news:Or08NstYIHA.4712@TK2MSFTNGP05.phx.gbl...
>>
>> "tomfrank" <tomfrank@discussions.microsoft.com> wrote in message news:FB139637-8D99-4831-9388-9BAD4B3ED817@microsoft.com...
>>> I'm getting a self-shutdown by Windows Mail about an hour or so after I boot
>>> the program every morning. I cannot determine what is triggering this. Any
>>> ideas?
>>>

>> What if any antivirus programs do you have? Some of them tend to cause
>> assorted problems in Windows Mail, although seldom immediately.
>>

>
> I'm using the McAfee offering that comes "free" from Comcast with my broadband service. I've read this has issues with Windows
> Mail, and have just disabled the email scanning (in and out) to see if that makes a difference. I was using Trend Micro
> Internet Security prior to the McAfee product, and cannot recall exactly when this problem arose. I think it was after I did a
> new Visat install a while back in order to try and fix a different problem.
>
> It's strange the impromptu shutdown only occurs once about an hour after booting the program. It does a "graceful" shutdown,
> alerting me to save any email I am composing at the time. And once I restart it, it doesn't happen again until a new cold boot
> of the system.



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