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I cannot delete a message

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  #1 (permalink)  
Old 01-27-2008
Frank
 

Posts: n/a
I cannot delete a message
A friend sent me a message for a time share of a reputable company
(intrawest) which I clicked on.

I left the web-site, but now the original message wont show up properly and
cannot be deleted or moved.

It says..Message cannot be displayed.

When I try and delete it it, it wont saying..an unknown error has occured.

I have tried restarting windows mail and the computer...no good.

HELP!??


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  #2 (permalink)  
Old 01-28-2008
Gary VanderMolen
 

Posts: n/a
Re: I cannot delete a message
To solve the stuck message problem, use this Microsoft fix:
http://support.microsoft.com/kb/941090

Although it only mentions Outbox, in fact it will enable removal
of stuck messages from any folder.
--
Gary VanderMolen, MS-MVP (WLMail)


"Frank" <Frank@discussions.microsoft.com> wrote in message news:E9C630BD-F253-4F6D-AEF6-CB7013F6566A@microsoft.com...
>A friend sent me a message for a time share of a reputable company
> (intrawest) which I clicked on.
>
> I left the web-site, but now the original message wont show up properly and
> cannot be deleted or moved.
>
> It says..Message cannot be displayed.
>
> When I try and delete it it, it wont saying..an unknown error has occured.
>
> I have tried restarting windows mail and the computer...no good.
>
> HELP!??
>
>



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  #3 (permalink)  
Old 01-28-2008
 

Posts: n/a
Re: I cannot delete a message

"Frank" <Frank@discussions.microsoft.com> wrote in message
news:E9C630BD-F253-4F6D-AEF6-CB7013F6566A@microsoft.com...
>A friend sent me a message for a time share of a reputable company
> (intrawest) which I clicked on.
>
> I left the web-site, but now the original message wont show up properly
> and
> cannot be deleted or moved.
>
> It says..Message cannot be displayed.
>
> When I try and delete it it, it wont saying..an unknown error has occured.
>
> I have tried restarting windows mail and the computer...no good.
>
> HELP!??
>

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.


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