RE: Can't delete mail from deleted box

Please let me know how you corrected this problem.
--
IngridTR


"Cheryl of Exeter, NH" wrote:

> Keep getting 'Unknown error has occurred' when try to delete messages out of
> deleted box. I already deleted the mail that I could delete individually. Now
> I'm left with a bunch of deleted mail that can't be permanently deleted. HELP!
> Thanks,
> Cheryl

"Ingrid" <Ingrid@discussions.microsoft.com> wrote in message
news:39F1504A-FCF1-4CB7-931E-0FD8AD276875@microsoft.com...
> Please let me know how you corrected this problem.
> --
> IngridTR
>
>
> "Cheryl of Exeter, NH" wrote:
>
>> Keep getting 'Unknown error has occurred' when try to delete messages out
>> of
>> deleted box. I already deleted the mail that I could delete individually.
>> Now
>> I'm left with a bunch of deleted mail that can't be permanently deleted.
>> HELP!
>> Thanks,
>> Cheryl

The usual way to correct such a problem is to download and install this fix,
with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.