"diaro" <diaro@discussions.microsoft.com> wrote in message
news:495CE321-9F3D-4BCD-92AF-319A3F34564C@microsoft.com...
>> How can I avoid having to delete messages one at a time in the delete
> folder,
>> I usually can delete all the messages at once on other computers?
>
> This appears to be a generic problem. Normally it is possible deleting all
> these entries by right click on this folde and select "empty folder
> deleted
> messages".
> But I have also discovered that sometimes this isn't possible, and
> messages
> need to be deleted one by one.
> further, you can try to compress the mail folder, which may or may not
> correct some internal errors, making it possible to use the delete
> function
> in a normal way.
> hope this helps.
If often helps to download and install this fix, with Windows Mail not
running:
http://support.microsoft.com/default.aspx/kb/941090
Although it's labelled as for messages stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or the
64-bit version, try the 32-bit version first. Certain common antivirus
programs, such as most of those from Norton or McAfee, or a recent one
from Trend, tend to cause such problems, although seldom immediately,
so if you have such a program, remember where to find the fix - you are
likely to need it again.