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Cant send e-mail

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  #1 (permalink)  
Old 01-23-2008
Graham
 

Posts: n/a
Cant send e-mail
Wonder if anybody can help. Like a lot of people I cant send e-mails via
webmail. I can receive e-mails though. The error message I am getting is this

An unknown error has occurred. Subject 'Re: Quotes', Account:
'pop.ntlworld.com', Server: 'smtp.ntlworld.com', Protocol: SMTP, Server
Response: '421 aamtaout04-winn.ispmail.ntl.com connection refused from
[90.195.246.50]', Port: 25, Secure(SSL): Yes, Server Error: 421, Error
Number: 0x800CCC67

Please can anyone help
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  #2 (permalink)  
Old 01-23-2008
Dave
 

Posts: n/a
Re: Cant send e-mail
I'm not very familiar with these ISP's but it looks like you are on Sky and
trying to send thru Ntlworld's servers. And they don't want you to.



--
http://get.live.com/wlmail/overview

"Graham" <Graham@discussions.microsoft.com> wrote in message
news:2D0E05BD-1263-49A7-9CB5-8BDA2891902D@microsoft.com...
> Wonder if anybody can help. Like a lot of people I cant send e-mails via
> webmail. I can receive e-mails though. The error message I am getting is
> this
>
> An unknown error has occurred. Subject 'Re: Quotes', Account:
> 'pop.ntlworld.com', Server: 'smtp.ntlworld.com', Protocol: SMTP, Server
> Response: '421 aamtaout04-winn.ispmail.ntl.com connection refused from
> [90.195.246.50]', Port: 25, Secure(SSL): Yes, Server Error: 421, Error
> Number: 0x800CCC67
>
> Please can anyone help


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  #3 (permalink)  
Old 01-23-2008
Gary VanderMolen
 

Posts: n/a
Re: Cant send e-mail
Right. And the reason they don't want you to use a 'foreign' SMTP
server is explained here:
http://www.postcastserver.com/help/P..._Blocking.aspx

Graham, if you need workarounds, let us know.

--
Gary VanderMolen, MS-MVP (WLMail)


"Dave" <dave@beepbeep.com> wrote in message news:eWnCoCXXIHA.4684@TK2MSFTNGP06.phx.gbl...
> I'm not very familiar with these ISP's but it looks like you are on Sky and trying to send thru Ntlworld's servers. And they
> don't want you to.
>
>
>
> --
> http://get.live.com/wlmail/overview
>
> "Graham" <Graham@discussions.microsoft.com> wrote in message news:2D0E05BD-1263-49A7-9CB5-8BDA2891902D@microsoft.com...
>> Wonder if anybody can help. Like a lot of people I cant send e-mails via
>> webmail. I can receive e-mails though. The error message I am getting is this
>>
>> An unknown error has occurred. Subject 'Re: Quotes', Account:
>> 'pop.ntlworld.com', Server: 'smtp.ntlworld.com', Protocol: SMTP, Server
>> Response: '421 aamtaout04-winn.ispmail.ntl.com connection refused from
>> [90.195.246.50]', Port: 25, Secure(SSL): Yes, Server Error: 421, Error
>> Number: 0x800CCC67
>>
>> Please can anyone help

>


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  #4 (permalink)  
Old 03-27-2008
urmum urmum is offline
 

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Hi there - I've been searching the net for a while now trying to get the answer to this very same question. I too now have Sky as my bradband supplier where it was previously NTL/Virgin. My email address is set up on NTL and my Dad still has NTL at his house so the account is still active as this is where I set it up.
I can receive my NTL email through Outlook but can not send any. I've tried changing the outgoing settings to 'SMTP:Sky' but no luck.
Are there, as has been suggested, any 'workarounds' for this so I can continue to use my old email address that is registered at every online shop I use and all of my friends have?

Any help - much appreciated.

Thanks.
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  #5 (permalink)  
Old 03-27-2008
 

Posts: n/a
Re: Cant send e-mail

"urmum" <urmum.36xcsa@no-mx.forums.vistaheads.com> wrote in message
news:urmum.36xcsa@no-mx.forums.vistaheads.com...
>
> Hi there - I've been searching the net for a while now trying to get the
> answer to this very same question. I too now have Sky as my bradband
> supplier where it was previously NTL/Virgin. My email address is set up
> on NTL and my Dad still has NTL at his house so the account is still
> active as this is where I set it up.
> I can receive my NTL email through Outlook but can not send any. I've
> tried changing the outgoing settings to 'SMTP:Sky' but no luck.
> Are there, as has been suggested, any 'workarounds' for this so I can
> continue to use my old email address that is registered at every online
> shop I use and all of my friends have?
>
> Any help - much appreciated.
>
> Thanks.
>
>
> --
> urmum
> Posted via http://www.vistaheads.com
>

If you want help with Outlook, you'll get better answers in some of the
newsgroups for Outlook, such as:

microsoft.public.outlook.general

If you have the same problem in Windows Mail, you often need to
change your outgoing email server to the one used by your internet
provider. You can keep the same return address and the same
incoming email server, and people you are sending mail to aren't
likely to notice the difference.


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  #6 (permalink)  
Old 03-27-2008
Gary VanderMolen
 

Posts: n/a
Re: Cant send e-mail
If you really mean "Outlook" you are in the wrong newsgroup.

Looks like you may have the wrong name for Sky's SMTP server.
Check with Sky for the proper server name. If you continue to
have difficulty, and you are using Windows Mail rather than Outlook,
post back with the complete error message.

--
Gary VanderMolen, MS-MVP (WLMail)


"urmum" <urmum.36xcsa@no-mx.forums.vistaheads.com> wrote in message news:urmum.36xcsa@no-mx.forums.vistaheads.com...
>
> Hi there - I've been searching the net for a while now trying to get the
> answer to this very same question. I too now have Sky as my bradband
> supplier where it was previously NTL/Virgin. My email address is set up
> on NTL and my Dad still has NTL at his house so the account is still
> active as this is where I set it up.
> I can receive my NTL email through Outlook but can not send any. I've
> tried changing the outgoing settings to 'SMTP:Sky' but no luck.
> Are there, as has been suggested, any 'workarounds' for this so I can
> continue to use my old email address that is registered at every online
> shop I use and all of my friends have?
>
> Any help - much appreciated.
>
> Thanks.
>
>
> --
> urmum
> Posted via http://www.vistaheads.com
>



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  #7 (permalink)  
Old 03-28-2008
urmum urmum is offline
 

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Hi again.
Thanks for replying.
I am using Outlook Express to try and send emails. I can receive them fine. I set my email account up on NTL/Virgin whist living at home but have now moved out and my broadband supplier is now Sky. I'd like to still use my NTL email account as that's the one all my contacts know and the one which is registered on every online shop account I have. My Dad still has Virgin at home so the account is still active. I can receive emails fine but can not send. I think it might have something to do with Sky blocking email from a domain that is not Sky on Port 25? Is there another port I can use so I can continue to use Sky broadband to send my NTL email?

Thanks again.

Last edited by urmum : 03-28-2008 at 12:23.
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  #8 (permalink)  
Old 03-28-2008
Gordon
 

Posts: n/a
Re: Cant send e-mail
"urmum" <urmum.36zd0c@no-mx.forums.vistaheads.com> wrote in message
news:urmum.36zd0c@no-mx.forums.vistaheads.com...
>
> Hi again.
> Thanks for replying.
> I am using Outlook Express to try and send emails. I can receive them
> fine. I set my email account up on NTL/Virgin whist living at home but
> have now moved out and my broadband supplier is now Sky. I'd like to
> still use my NTL email account as that's the one all my contacts know
> and the one which is registered on every online shop account I have. My
> Dad still has Virgin at home so the account is still active. I can
> receive emails fine but can not send. I think it might have something to
> do with Sky blocking email from a domain that is not Sky on Port 25? Is
> there another port I can use so I can continue to use Sky broadband to
> send my NTL email?
>


Just use the Sky smtp server - it won't affect anything your recipients
see.....

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  #9 (permalink)  
Old 03-28-2008
urmum urmum is offline
 

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I've tried to use the Sky SMTP server, but I get the same error message as the guy posted in the 1st post on this thread...
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  #10 (permalink)  
Old 03-28-2008
Gary VanderMolen
 

Posts: n/a
Re: Cant send e-mail
Please post the complete error message when using the Sky SMTP
server (right-click on it, copy, then paste it into a reply).

--
Gary VanderMolen, MS-MVP (WLMail)


"urmum" <urmum.36zfs6@no-mx.forums.vistaheads.com> wrote in message news:urmum.36zfs6@no-mx.forums.vistaheads.com...
>
> I've tried to use the Sky SMTP server, but I get the same error message
> as the guy posted in the 1st post on this thread...
>
>
> --
> urmum
> Posted via http://www.vistaheads.com
>



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