windows mail shut down issue

Hi,
Whenever I shut down windows mail I get a 'windows mail will restart' and
then it will restart and I have to shut it down again. This time it will
shut down correctly.
Does anyone know how to resolve this.

Incidentally, anyone that has a stuck mail that will not delete then use the
KB941090 update - it worked for me.
Regards
Geoff Oborne MI Hort

"Geoff Oborne" <geoff@oborne27.freeserve.co.uk> wrote in message
news:76FAC4CD-95CE-4885-8F2B-4013ECAC3EC0@microsoft.com...
> Hi,
> Whenever I shut down windows mail I get a 'windows mail will restart' and
> then it will restart and I have to shut it down again. This time it will
> shut down correctly.
> Does anyone know how to resolve this.

It sometimes helps to click on Tools, then Options, then Send. If there is
no check mark in the box before Send messages immediately, click on
this box and then Apply. Click on OK.

When it asks if it can compact the mail database, it also helps to let
it do this, but can take a minute or two.
> Incidentally, anyone that has a stuck mail that will not delete then use
> the KB941090 update - it worked for me.
> Regards
> Geoff Oborne MI Hort

Thanks for that and I've checked it but that isn't the issue. It started
around 6wks after I started with windows mail.

<robertmiles@bellsouthNOSPAM.net> wrote in message
news:eZ4XO9hVIHA.2368@TK2MSFTNGP05.phx.gbl...
>
> "Geoff Oborne" <geoff@oborne27.freeserve.co.uk> wrote in message
> news:76FAC4CD-95CE-4885-8F2B-4013ECAC3EC0@microsoft.com...
>> Hi,
>> Whenever I shut down windows mail I get a 'windows mail will restart' and
>> then it will restart and I have to shut it down again. This time it will
>> shut down correctly.
>> Does anyone know how to resolve this.
>
> It sometimes helps to click on Tools, then Options, then Send. If there
> is
> no check mark in the box before Send messages immediately, click on
> this box and then Apply. Click on OK.
>
> When it asks if it can compact the mail database, it also helps to let
> it do this, but can take a minute or two.
>> Incidentally, anyone that has a stuck mail that will not delete then use
>> the KB941090 update - it worked for me.
>> Regards
>> Geoff Oborne MI Hort
>
>

Odd problems with Windows Mail are often due to using an
antivirus program that doesn't work well with it. Such problems
are usually slow to show up, though. What if any antivirus
programs are you using?

"Geoff Oborne" <geoff@oborne27.freeserve.co.uk> wrote in message
news:F17785B5-AAE6-4A90-87D6-6D313A0FEFD2@microsoft.com...
> Thanks for that and I've checked it but that isn't the issue. It started
> around 6wks after I started with windows mail.
>
> <robertmiles@bellsouthNOSPAM.net> wrote in message
> news:eZ4XO9hVIHA.2368@TK2MSFTNGP05.phx.gbl...
>>
>> "Geoff Oborne" <geoff@oborne27.freeserve.co.uk> wrote in message
>> news:76FAC4CD-95CE-4885-8F2B-4013ECAC3EC0@microsoft.com...
>>> Hi,
>>> Whenever I shut down windows mail I get a 'windows mail will restart'
>>> and then it will restart and I have to shut it down again. This time it
>>> will shut down correctly.
>>> Does anyone know how to resolve this.
>>
>> It sometimes helps to click on Tools, then Options, then Send. If there
>> is
>> no check mark in the box before Send messages immediately, click on
>> this box and then Apply. Click on OK.
>>
>> When it asks if it can compact the mail database, it also helps to let
>> it do this, but can take a minute or two.
>>> Incidentally, anyone that has a stuck mail that will not delete then use
>>> the KB941090 update - it worked for me.
>>> Regards
>>> Geoff Oborne MI Hort
>>
>>
>

Thanks for this and I've checked that. I'm using OneCare. So if that doesn't
work properly then nothing will!

<robertmiles@bellsouthNOSPAM.net> wrote in message
news:%23fjGMRiVIHA.4740@TK2MSFTNGP02.phx.gbl...
> Odd problems with Windows Mail are often due to using an
> antivirus program that doesn't work well with it. Such problems
> are usually slow to show up, though. What if any antivirus
> programs are you using?
>
> "Geoff Oborne" <geoff@oborne27.freeserve.co.uk> wrote in message
> news:F17785B5-AAE6-4A90-87D6-6D313A0FEFD2@microsoft.com...
>> Thanks for that and I've checked it but that isn't the issue. It started
>> around 6wks after I started with windows mail.
>>
>> <robertmiles@bellsouthNOSPAM.net> wrote in message
>> news:eZ4XO9hVIHA.2368@TK2MSFTNGP05.phx.gbl...
>>>
>>> "Geoff Oborne" <geoff@oborne27.freeserve.co.uk> wrote in message
>>> news:76FAC4CD-95CE-4885-8F2B-4013ECAC3EC0@microsoft.com...
>>>> Hi,
>>>> Whenever I shut down windows mail I get a 'windows mail will restart'
>>>> and then it will restart and I have to shut it down again. This time it
>>>> will shut down correctly.
>>>> Does anyone know how to resolve this.
>>>
>>> It sometimes helps to click on Tools, then Options, then Send. If there
>>> is
>>> no check mark in the box before Send messages immediately, click on
>>> this box and then Apply. Click on OK.
>>>
>>> When it asks if it can compact the mail database, it also helps to let
>>> it do this, but can take a minute or two.
>>>> Incidentally, anyone that has a stuck mail that will not delete then
>>>> use the KB941090 update - it worked for me.
>>>> Regards
>>>> Geoff Oborne MI Hort
>>>
>>>
>>
>
>

At least that's not on the list of programs I've heard of causing problems.

"Geoff Oborne" <geoff@oborne27.freeserve.co.uk> wrote in message
news:7E5A368B-1B41-4AD8-839C-7CEFDDC480F8@microsoft.com...
> Thanks for this and I've checked that. I'm using OneCare. So if that
> doesn't work properly then nothing will!
>
> <robertmiles@bellsouthNOSPAM.net> wrote in message
> news:%23fjGMRiVIHA.4740@TK2MSFTNGP02.phx.gbl...
>> Odd problems with Windows Mail are often due to using an
>> antivirus program that doesn't work well with it. Such problems
>> are usually slow to show up, though. What if any antivirus
>> programs are you using?
>>
>> "Geoff Oborne" <geoff@oborne27.freeserve.co.uk> wrote in message
>> news:F17785B5-AAE6-4A90-87D6-6D313A0FEFD2@microsoft.com...
>>> Thanks for that and I've checked it but that isn't the issue. It started
>>> around 6wks after I started with windows mail.
>>>
>>> <robertmiles@bellsouthNOSPAM.net> wrote in message
>>> news:eZ4XO9hVIHA.2368@TK2MSFTNGP05.phx.gbl...
>>>>
>>>> "Geoff Oborne" <geoff@oborne27.freeserve.co.uk> wrote in message
>>>> news:76FAC4CD-95CE-4885-8F2B-4013ECAC3EC0@microsoft.com...
>>>>> Hi,
>>>>> Whenever I shut down windows mail I get a 'windows mail will restart'
>>>>> and then it will restart and I have to shut it down again. This time
>>>>> it will shut down correctly.
>>>>> Does anyone know how to resolve this.
>>>>
>>>> It sometimes helps to click on Tools, then Options, then Send. If
>>>> there is
>>>> no check mark in the box before Send messages immediately, click on
>>>> this box and then Apply. Click on OK.
>>>>
>>>> When it asks if it can compact the mail database, it also helps to let
>>>> it do this, but can take a minute or two.
>>>>> Incidentally, anyone that has a stuck mail that will not delete then
>>>>> use the KB941090 update - it worked for me.
>>>>> Regards
>>>>> Geoff Oborne MI Hort
>>>>
>>>>
>>>
>>
>>
>

Hi , I am having a similar problem when exiting, where message tells me
Windows Mail has stopped working correctly and shuts down and restarts again.
When I exit again message tells me Windows will notify me if a solution is
available but it never does and I have to click on close program in the error
window to exit. I would be obliged to share any solutions you received.
Regards
--
WKW


"Geoff Oborne" wrote:

> Hi,
> Whenever I shut down windows mail I get a 'windows mail will restart' and
> then it will restart and I have to shut it down again. This time it will
> shut down correctly.
> Does anyone know how to resolve this.
>
> Incidentally, anyone that has a stuck mail that will not delete then use the
> KB941090 update - it worked for me.
> Regards
> Geoff Oborne MI Hort
>

What if any antivirus programs do you have? Some of them cause
assorted problems in Windows Mail occasionally, and for some
leaving email scanning disabled is enough to stop new problems
from appearing.

"Ken Webster" <kenwebster@discussions.microsoft.com> wrote in message
news:64FACE08-DA2F-4DDF-821C-7D82EFC87849@microsoft.com...
> Hi , I am having a similar problem when exiting, where message tells me
> Windows Mail has stopped working correctly and shuts down and restarts
> again.
> When I exit again message tells me Windows will notify me if a solution is
> available but it never does and I have to click on close program in the
> error
> window to exit. I would be obliged to share any solutions you received.
> Regards
> --
> WKW
>
>
> "Geoff Oborne" wrote:
>
>> Hi,
>> Whenever I shut down windows mail I get a 'windows mail will restart' and
>> then it will restart and I have to shut it down again. This time it will
>> shut down correctly.
>> Does anyone know how to resolve this.
>>
>> Incidentally, anyone that has a stuck mail that will not delete then use
>> the
>> KB941090 update - it worked for me.
>> Regards
>> Geoff Oborne MI Hort
>>

"Geoff Oborne" <geoff@oborne27.freeserve.co.uk> wrote in message
news:7E5A368B-1B41-4AD8-839C-7CEFDDC480F8@microsoft.com...
> Thanks for this and I've checked that. I'm using OneCare. So if that
> doesn't work properly then nothing will!


Talk about optimism!

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

"Ken Webster" <kenwebster@discussions.microsoft.com> wrote in message
news:64FACE08-DA2F-4DDF-821C-7D82EFC87849@microsoft.com...
> Hi , I am having a similar problem when exiting, where message tells me
> Windows Mail has stopped working correctly and shuts down and restarts
> again.
> When I exit again message tells me Windows will notify me if a solution is
> available but it never does and I have to click on close program in the
> error
> window to exit. I would be obliged to share any solutions you received.
> Regards
> --
> WKW
>
>
> "Geoff Oborne" wrote:
>
>> Hi,
>> Whenever I shut down windows mail I get a 'windows mail will restart' and
>> then it will restart and I have to shut it down again. This time it will
>> shut down correctly.
>> Does anyone know how to resolve this.
>>
>> Incidentally, anyone that has a stuck mail that will not delete then use
>> the
>> KB941090 update - it worked for me.
>> Regards
>> Geoff Oborne MI Hort
>>

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email