Mail Stuck in Deleted Items

I currently have 100 e-mails stuck in my deleted items box.

When I try to delete them either individually or by using the Empty 'Deleted
Items' Folder it tells me "An unknown error has occurred"

I am running Windows Vista Home Basic with AVG Free.

To solve the stuck message problem, use this Microsoft fix:
http://support.microsoft.com/kb/941090

Although it only mentions Outbox, in fact it will enable removal
of stuck messages from any folder.
--
Gary VanderMolen (MS-MVP WLM)


"Callan" <Callan@discussions.microsoft.com> wrote in message news:00D8DBEE-7EEC-452C-AB52-2859CC899D4C@microsoft.com...
>I currently have 100 e-mails stuck in my deleted items box.
>
> When I try to delete them either individually or by using the Empty 'Deleted
> Items' Folder it tells me "An unknown error has occurred"
>
> I am running Windows Vista Home Basic with AVG Free.

Callan;566454 Wrote:
> I currently have 100 e-mails stuck in my deleted items box.
>
> When I try to delete them either individually or by using the Empty
> 'Deleted
> Items' Folder it tells me "An unknown error has occurred"
>
> I am running Windows Vista Home Basic with AVG Free.

Hi Callan,

This will fix the stuck undeletable email message problem:

Installing the KB941090 update will just fix the problem for now. You
must stop the cause to prevent it from happening again. Read the section
titled "FIRST" in this tutorial about antivirus and anti-spyware/adware
programs to help prevent this from happening again, then install the
KB941090 Microsoft Update in the section titled "SECOND" to fix and be
able to delete the stuck message from the problem folder.

'Windows Mail problems'
(http://www.vistax64.com/tutorials/62...-problems.html)

Shawn


--
brink

*There are no dumb questions, just the people that do not ask them.*
'*Vista Forums*'
(http://www.vistax64.com/index.php?referrerid=2980)
*Please post feedback to help others.*

thanks for the fix. I have been having the same problem. I'll give it a try
too.

So far I have been getting arround it by highlighting the "deleted items"
folder, right clicking and then hitting "empty deleted items folder". It
seems to work this way, but not using the "empty deleted items folder" from
the "File" top pull down menu.

"brink" wrote:

>
> Callan;566454 Wrote:
> > I currently have 100 e-mails stuck in my deleted items box.
> >
> > When I try to delete them either individually or by using the Empty
> > 'Deleted
> > Items' Folder it tells me "An unknown error has occurred"
> >
> > I am running Windows Vista Home Basic with AVG Free.
>
> Hi Callan,
>
> This will fix the stuck undeletable email message problem:
>
> Installing the KB941090 update will just fix the problem for now. You
> must stop the cause to prevent it from happening again. Read the section
> titled "FIRST" in this tutorial about antivirus and anti-spyware/adware
> programs to help prevent this from happening again, then install the
> KB941090 Microsoft Update in the section titled "SECOND" to fix and be
> able to delete the stuck message from the problem folder.
>
> 'Windows Mail problems'
> (http://www.vistax64.com/tutorials/62...-problems.html)
>
> Shawn
>
>
> --
> brink
>
> *There are no dumb questions, just the people that do not ask them.*
> '*Vista Forums*'
> (http://www.vistax64.com/index.php?referrerid=2980)
> *Please post feedback to help others.*
>

Thanks Alot.

Great advice!

"brink" wrote:

>
> Callan;566454 Wrote:
> > I currently have 100 e-mails stuck in my deleted items box.
> >
> > When I try to delete them either individually or by using the Empty
> > 'Deleted
> > Items' Folder it tells me "An unknown error has occurred"
> >
> > I am running Windows Vista Home Basic with AVG Free.
>
> Hi Callan,
>
> This will fix the stuck undeletable email message problem:
>
> Installing the KB941090 update will just fix the problem for now. You
> must stop the cause to prevent it from happening again. Read the section
> titled "FIRST" in this tutorial about antivirus and anti-spyware/adware
> programs to help prevent this from happening again, then install the
> KB941090 Microsoft Update in the section titled "SECOND" to fix and be
> able to delete the stuck message from the problem folder.
>
> 'Windows Mail problems'
> (http://www.vistax64.com/tutorials/62...-problems.html)
>
> Shawn
>
>
> --
> brink
>
> *There are no dumb questions, just the people that do not ask them.*
> '*Vista Forums*'
> (http://www.vistax64.com/index.php?referrerid=2980)
> *Please post feedback to help others.*
>

Callan;567114 Wrote:
> Thanks Alot.
>
> Great advice!
>
> "brink" wrote:
> > > >
> > >
> > > Callan;566454 Wrote:
> > >
> > > Hi Callan,
> > >
> > > This will fix the stuck undeletable email message problem:
> > >
> > > Installing the KB941090 update will just fix the problem for now. You
> > > must stop the cause to prevent it from happening again. Read the
> > section
> > > titled "FIRST" in this tutorial about antivirus and
> > anti-spyware/adware
> > > programs to help prevent this from happening again, then install the
> > > KB941090 Microsoft Update in the section titled "SECOND" to fix and
> > be
> > > able to delete the stuck message from the problem folder.
> > >
> > > 'Windows Mail problems'
> > > (http://www.vistax64.com/tutorials/62...-problems.html)
> > >
> > > Shawn
> > >
> > >
> > > --
> > > brink
> > >
> > > *There are no dumb questions, just the people that do not ask them.*
> > > '*Vista Forums*'
> > > (http://www.vistax64.com/index.php?referrerid=2980)
> > > *Please post feedback to help others.*
> > > > >

Your welcome Callan.

Shawn


--
brink

*There are no dumb questions, just the people that do not ask them.*
'*Vista Forums*'
(http://www.vistax64.com/index.php?referrerid=2980)
*Please post feedback to help others.*

"Callan" wrote:

> I currently have 100 e-mails stuck in my deleted items box.
>
> When I try to delete them either individually or by using the Empty 'Deleted
> Items' Folder it tells me "An unknown error has occurred"
>
> I am running Windows Vista Home Basic with AVG Free.

"hank" <hank@discussions.microsoft.com> wrote in message
news:2782FAD4-824B-463A-8F9F-8DD5FB90605A@microsoft.com...
>
>
> "Callan" wrote:
>
>> I currently have 100 e-mails stuck in my deleted items box.
>>
>> When I try to delete them either individually or by using the Empty
>> 'Deleted
>> Items' Folder it tells me "An unknown error has occurred"
>>
>> I am running Windows Vista Home Basic with AVG Free.

Did you do a standard install with AVG Free? If so, it may help
to uninstall it and then do a custom install where you tell it to leave
out the part that scans email.

http://free.grisoft.com/doc/5390/us/frt/0?prd=aff

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first.

I figured it out! I had the same problem in junk mail. I couldn't delete mail
by high lighting them and then clicking on the delete. they just stood there.
I click once on the junk mail folder (don't open it) Then right click it and
there was an option to delete junk mail folder!

Gosg, I'm so smart!!!

"Callan" wrote:

> I currently have 100 e-mails stuck in my deleted items box.
>
> When I try to delete them either individually or by using the Empty 'Deleted
> Items' Folder it tells me "An unknown error has occurred"
>
> I am running Windows Vista Home Basic with AVG Free.

Try this: Select one or more emails and right-click on them and mark them as
"Read". The font should change from bold to regular. Then right-click the
emails again and select "Delete". If you still get the error, Repeat the
process, but mark the emails as UNREAD, then mark them again as READ, Then
try to delete them again. It seems trying to delete unread emails in bunk in
my Inbox was my problem. I hope this works for you in your Deleted Items
folder as well. Good luck.

Craig :-)

"Callan" wrote:

> I currently have 100 e-mails stuck in my deleted items box.
>
> When I try to delete them either individually or by using the Empty 'Deleted
> Items' Folder it tells me "An unknown error has occurred"
>
> I am running Windows Vista Home Basic with AVG Free.