I have a message stuck in my outbox with error cannot be deleted

How can I get rid of this easily on my pc.

Am techno idiot so no need answers that are as simple as I am.

Many thanks

I've seen this before on regular Outlook. Go to "Outbox" where the email is,
right click on it and "mark as unread" then hit "send/receive" right away.
Good luck.

"Mandy" wrote:

> How can I get rid of this easily on my pc.
>
> Am techno idiot so no need answers that are as simple as I am.
>
> Many thanks

"Mandy" <Mandy@discussions.microsoft.com> wrote in message
news:1028E4F4-241D-44AD-93F9-EFBDE0848CDD@microsoft.com...
> How can I get rid of this easily on my pc.
>
> Am techno idiot so no need answers that are as simple as I am.
>
> Many thanks

If you see the problem under Windows Mail, download and
install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.

Sorry, but you may need to find a friend more familiar with
computers to do this for you.

I just tried doing that but it the "mark as unread" isn't highlighted. It
won't let me use that.

It says I can't delete it either. omg, computer nightmare.

Thanks for trying to help me though. Much apprecatied.



"Mark P" wrote:

> I've seen this before on regular Outlook. Go to "Outbox" where the email is,
> right click on it and "mark as unread" then hit "send/receive" right away.
> Good luck.
>
> "Mandy" wrote:
>
> > How can I get rid of this easily on my pc.
> >
> > Am techno idiot so no need answers that are as simple as I am.
> >
> > Many thanks

Thank you Robert

I will try it out....yes, I will need a friend to help me.

Will respond on here as to how I get on.

thanks again

"robertmiles@bellsouthNOSPAM.net" wrote:

>
> "Mandy" <Mandy@discussions.microsoft.com> wrote in message
> news:1028E4F4-241D-44AD-93F9-EFBDE0848CDD@microsoft.com...
> > How can I get rid of this easily on my pc.
> >
> > Am techno idiot so no need answers that are as simple as I am.
> >
> > Many thanks
>
> If you see the problem under Windows Mail, download and
> install this fix, with Windows Mail not running:
>
> http://support.microsoft.com/default.aspx/kb/941090
>
> Although it's labelled as for mail stuck in the Outbox, it also works in
> other folders. If you don't know whether to use the 32-bit version or
> the 64-bit version, try the 32-bit version first. Certain common
> antivirus programs, such as most of those from Norton or McAfee,
> or a recent one from Trend, tend to cause such problems, although
> seldom immediately, so if you have such a program, remember
> where to find the fix - you are likely to need it again.
>
> Sorry, but you may need to find a friend more familiar with
> computers to do this for you.
>
>
>

Wey hey,

I just did it. Without aid of friend and it worked a treat.

Thanks so much Robert. You are a star

:>)

"robertmiles@bellsouthNOSPAM.net" wrote:

>
> "Mandy" <Mandy@discussions.microsoft.com> wrote in message
> news:1028E4F4-241D-44AD-93F9-EFBDE0848CDD@microsoft.com...
> > How can I get rid of this easily on my pc.
> >
> > Am techno idiot so no need answers that are as simple as I am.
> >
> > Many thanks
>
> If you see the problem under Windows Mail, download and
> install this fix, with Windows Mail not running:
>
> http://support.microsoft.com/default.aspx/kb/941090
>
> Although it's labelled as for mail stuck in the Outbox, it also works in
> other folders. If you don't know whether to use the 32-bit version or
> the 64-bit version, try the 32-bit version first. Certain common
> antivirus programs, such as most of those from Norton or McAfee,
> or a recent one from Trend, tend to cause such problems, although
> seldom immediately, so if you have such a program, remember
> where to find the fix - you are likely to need it again.
>
> Sorry, but you may need to find a friend more familiar with
> computers to do this for you.
>
>
>

You're welcome.

"Mandy" <Mandy@discussions.microsoft.com> wrote in message
news:4D2DE225-AEDE-4052-AE49-F9D9D6B605EA@microsoft.com...
> Wey hey,
>
> I just did it. Without aid of friend and it worked a treat.
>
> Thanks so much Robert. You are a star
>
> :>)
>
> "robertmiles@bellsouthNOSPAM.net" wrote:
>
>>
>> "Mandy" <Mandy@discussions.microsoft.com> wrote in message
>> news:1028E4F4-241D-44AD-93F9-EFBDE0848CDD@microsoft.com...
>> > How can I get rid of this easily on my pc.
>> >
>> > Am techno idiot so no need answers that are as simple as I am.
>> >
>> > Many thanks
>>
>> If you see the problem under Windows Mail, download and
>> install this fix, with Windows Mail not running:
>>
>> http://support.microsoft.com/default.aspx/kb/941090
>>
>> Although it's labelled as for mail stuck in the Outbox, it also works in
>> other folders. If you don't know whether to use the 32-bit version or
>> the 64-bit version, try the 32-bit version first. Certain common
>> antivirus programs, such as most of those from Norton or McAfee,
>> or a recent one from Trend, tend to cause such problems, although
>> seldom immediately, so if you have such a program, remember
>> where to find the fix - you are likely to need it again.
>>
>> Sorry, but you may need to find a friend more familiar with
>> computers to do this for you.
>>
>>
>>

"Mark P" <MarkP@discussions.microsoft.com> wrote in message
news:AA9E4475-4354-4920-8E19-209E7B2CBBB7@microsoft.com...
> I've seen this before on regular Outlook. Go to "Outbox" where the email
> is,
> right click on it and "mark as unread" then hit "send/receive" right away.
> Good luck.
>
> "Mandy" wrote:
>
>> How can I get rid of this easily on my pc.
>>
>> Am techno idiot so no need answers that are as simple as I am.
>>
>> Many thanks

Nonsense.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email