can't send email

I have a new computer with vista. It's a notebook. Our main computer has
outlook with my email. I can not send email from the notebook. It reads:

The connection to the server has failed. Subject 'hi', Account:
'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

I have everything filled out right on the notebook as it is in the outlook.
Do I need to get rid of outlook on the main computer in order for the
notebook to receive my email?

I have the exact same problem. Were you able to solve this?

"Janet L" wrote:

> I have a new computer with vista. It's a notebook. Our main computer has
> outlook with my email. I can not send email from the notebook. It reads:
>
> The connection to the server has failed. Subject 'hi', Account:
> 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25,
> Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
>
> I have everything filled out right on the notebook as it is in the outlook.
> Do I need to get rid of outlook on the main computer in order for the
> notebook to receive my email?
>
>

"bweadock" <bweadock@discussions.microsoft.com> wrote in message
news:388A0FB5-4A33-4EA9-87F6-09C420EBDF62@microsoft.com...
>I have the exact same problem. Were you able to solve this?
>
> "Janet L" wrote:
>
>> I have a new computer with vista. It's a notebook. Our main computer has
>> outlook with my email. I can not send email from the notebook. It reads:
>>
>> The connection to the server has failed. Subject 'hi', Account:
>> 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port:
>> 25,
>> Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
>>
>> I have everything filled out right on the notebook as it is in the
>> outlook.
>> Do I need to get rid of outlook on the main computer in order for the
>> notebook to receive my email?
>>
If it's the exact same problem, you're with the bellsouth.net part of AT&T
too so you can also check your account under Windows Mail against
these instructions:

<http://help.bellsouth.net/bellsouth/asp/browse_subfolder.asp?sprt_fid=0a41840c-0baf-4379-9f63-f578f49fee77>

<http://help.bellsouth.net/bellsouth/asp/contentview.asp?isbrowse=true&sprt_cid=24dbf61a%2D 2ce9%2D4192%2Da589%2D121587e364c2>

I have the exact same problem also...new notebook with vista and having to
use windows mail...I can't send anything. I can receive but then I can't
reply. I can't even forward these to myself at comast webmail.

"robertmiles@bellsouthNOSPAM.net" wrote:

>
> "bweadock" <bweadock@discussions.microsoft.com> wrote in message
> news:388A0FB5-4A33-4EA9-87F6-09C420EBDF62@microsoft.com...
> >I have the exact same problem. Were you able to solve this?
> >
> > "Janet L" wrote:
> >
> >> I have a new computer with vista. It's a notebook. Our main computer has
> >> outlook with my email. I can not send email from the notebook. It reads:
> >>
> >> The connection to the server has failed. Subject 'hi', Account:
> >> 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port:
> >> 25,
> >> Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
> >>
> >> I have everything filled out right on the notebook as it is in the
> >> outlook.
> >> Do I need to get rid of outlook on the main computer in order for the
> >> notebook to receive my email?
> >>
> If it's the exact same problem, you're with the bellsouth.net part of AT&T
> too so you can also check your account under Windows Mail against
> these instructions:
>
> <http://help.bellsouth.net/bellsouth/asp/browse_subfolder.asp?sprt_fid=0a41840c-0baf-4379-9f63-f578f49fee77>
>
> <http://help.bellsouth.net/bellsouth/asp/contentview.asp?isbrowse=true&sprt_cid=24dbf61a%2D 2ce9%2D4192%2Da589%2D121587e364c2>
>
>
>

For what email provider? If it's Comcast, try this, but under Windows
Mail, and I don't recommend the One Click Fix.

"nzski69" <nzski69@discussions.microsoft.com> wrote in message
news:242A4201-0E65-4B5B-8CD0-CB9B59F36A5B@microsoft.com...
>I have the exact same problem also...new notebook with vista and having to
> use windows mail...I can't send anything. I can receive but then I can't
> reply. I can't even forward these to myself at comast webmail.
>
> "robertmiles@bellsouthNOSPAM.net" wrote:
>
>>
>> "bweadock" <bweadock@discussions.microsoft.com> wrote in message
>> news:388A0FB5-4A33-4EA9-87F6-09C420EBDF62@microsoft.com...
>> >I have the exact same problem. Were you able to solve this?
>> >
>> > "Janet L" wrote:
>> >
>> >> I have a new computer with vista. It's a notebook. Our main computer
>> >> has
>> >> outlook with my email. I can not send email from the notebook. It
>> >> reads:
>> >>
>> >> The connection to the server has failed. Subject 'hi', Account:
>> >> 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP,
>> >> Port:
>> >> 25,
>> >> Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
>> >>
>> >> I have everything filled out right on the notebook as it is in the
>> >> outlook.
>> >> Do I need to get rid of outlook on the main computer in order for the
>> >> notebook to receive my email?
>> >>
>> If it's the exact same problem, you're with the bellsouth.net part of
>> AT&T
>> too so you can also check your account under Windows Mail against
>> these instructions:
>>
>> <http://help.bellsouth.net/bellsouth/asp/browse_subfolder.asp?sprt_fid=0a41840c-0baf-4379-9f63-f578f49fee77>
>>
>> <http://help.bellsouth.net/bellsouth/asp/contentview.asp?isbrowse=true&sprt_cid=24dbf61a%2D 2ce9%2D4192%2Da589%2D121587e364c2>
>>
>>
>>

I'm having the same problem with VISTA Windows e-mail on my notebook. My ISP
is Windstream. I can receive e-mail but cannot send e-mail except to myself.
Have never received an error message - it just doesn't send. Have verified
settings over and over. Have checked and unchecked all settings in
properties of account. Have deleted and added account several times. Have
disabled McAfee e-mail scanning. My ISP does not have any e-mail settings
for Windows Mail at all. I'm on a home network and the last time I checked I
can still receive and send e-mail on my desktop which is using XP and Outlook
Express. My Windows Mail outgoing messages go to my Outbox but the only ones
that are actually sent when I click "send/receive" are those sent to myself.
The others just remain in the Outbox. Very frustrating. Love my new
notebook but have spent the last week fixing VISTA glitches but this e-mail
problem has me stumped. Will try to contact my ISP this PM. Any more
suggestions? General question: Do people like replies at top or bottom of
thread?

"robertmiles@bellsouthNOSPAM.net" wrote:

> For what email provider? If it's Comcast, try this, but under Windows
> Mail, and I don't recommend the One Click Fix.
>
> "nzski69" <nzski69@discussions.microsoft.com> wrote in message
> news:242A4201-0E65-4B5B-8CD0-CB9B59F36A5B@microsoft.com...
> >I have the exact same problem also...new notebook with vista and having to
> > use windows mail...I can't send anything. I can receive but then I can't
> > reply. I can't even forward these to myself at comast webmail.
> >
> > "robertmiles@bellsouthNOSPAM.net" wrote:
> >
> >>
> >> "bweadock" <bweadock@discussions.microsoft.com> wrote in message
> >> news:388A0FB5-4A33-4EA9-87F6-09C420EBDF62@microsoft.com...
> >> >I have the exact same problem. Were you able to solve this?
> >> >
> >> > "Janet L" wrote:
> >> >
> >> >> I have a new computer with vista. It's a notebook. Our main computer
> >> >> has
> >> >> outlook with my email. I can not send email from the notebook. It
> >> >> reads:
> >> >>
> >> >> The connection to the server has failed. Subject 'hi', Account:
> >> >> 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP,
> >> >> Port:
> >> >> 25,
> >> >> Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
> >> >>
> >> >> I have everything filled out right on the notebook as it is in the
> >> >> outlook.
> >> >> Do I need to get rid of outlook on the main computer in order for the
> >> >> notebook to receive my email?
> >> >>
> >> If it's the exact same problem, you're with the bellsouth.net part of
> >> AT&T
> >> too so you can also check your account under Windows Mail against
> >> these instructions:
> >>
> >> <http://help.bellsouth.net/bellsouth/asp/browse_subfolder.asp?sprt_fid=0a41840c-0baf-4379-9f63-f578f49fee77>
> >>
> >> <http://help.bellsouth.net/bellsouth/asp/contentview.asp?isbrowse=true&sprt_cid=24dbf61a%2D 2ce9%2D4192%2Da589%2D121587e364c2>
> >>
> >>
> >>
>
>
>

Addendum to previous post: Just received reply from friend who I tried to
send 6 messages. During all my checking and unchecking, etc. in Account
Properties, she did receive 3 of the 6 messages. If I remember correctly,
when I unchecked the box at the bottom of the General Tab entitled "Include
this account when receiving mail and synchronizing" I was then able to send
but not able to receive messages. This was the only time I received an error
message but at least messages were sent. Rechecked box and back to the same
thing - can receive and not send.

"phansee" wrote:

> I'm having the same problem with VISTA Windows e-mail on my notebook. My ISP
> is Windstream. I can receive e-mail but cannot send e-mail except to myself.
> Have never received an error message - it just doesn't send. Have verified
> settings over and over. Have checked and unchecked all settings in
> properties of account. Have deleted and added account several times. Have
> disabled McAfee e-mail scanning. My ISP does not have any e-mail settings
> for Windows Mail at all. I'm on a home network and the last time I checked I
> can still receive and send e-mail on my desktop which is using XP and Outlook
> Express. My Windows Mail outgoing messages go to my Outbox but the only ones
> that are actually sent when I click "send/receive" are those sent to myself.
> The others just remain in the Outbox. Very frustrating. Love my new
> notebook but have spent the last week fixing VISTA glitches but this e-mail
> problem has me stumped. Will try to contact my ISP this PM. Any more
> suggestions? General question: Do people like replies at top or bottom of
> thread?
>
> "robertmiles@bellsouthNOSPAM.net" wrote:
>
> > For what email provider? If it's Comcast, try this, but under Windows
> > Mail, and I don't recommend the One Click Fix.
> >
> > "nzski69" <nzski69@discussions.microsoft.com> wrote in message
> > news:242A4201-0E65-4B5B-8CD0-CB9B59F36A5B@microsoft.com...
> > >I have the exact same problem also...new notebook with vista and having to
> > > use windows mail...I can't send anything. I can receive but then I can't
> > > reply. I can't even forward these to myself at comast webmail.
> > >
> > > "robertmiles@bellsouthNOSPAM.net" wrote:
> > >
> > >>
> > >> "bweadock" <bweadock@discussions.microsoft.com> wrote in message
> > >> news:388A0FB5-4A33-4EA9-87F6-09C420EBDF62@microsoft.com...
> > >> >I have the exact same problem. Were you able to solve this?
> > >> >
> > >> > "Janet L" wrote:
> > >> >
> > >> >> I have a new computer with vista. It's a notebook. Our main computer
> > >> >> has
> > >> >> outlook with my email. I can not send email from the notebook. It
> > >> >> reads:
> > >> >>
> > >> >> The connection to the server has failed. Subject 'hi', Account:
> > >> >> 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP,
> > >> >> Port:
> > >> >> 25,
> > >> >> Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
> > >> >>
> > >> >> I have everything filled out right on the notebook as it is in the
> > >> >> outlook.
> > >> >> Do I need to get rid of outlook on the main computer in order for the
> > >> >> notebook to receive my email?
> > >> >>
> > >> If it's the exact same problem, you're with the bellsouth.net part of
> > >> AT&T
> > >> too so you can also check your account under Windows Mail against
> > >> these instructions:
> > >>
> > >> <http://help.bellsouth.net/bellsouth/asp/browse_subfolder.asp?sprt_fid=0a41840c-0baf-4379-9f63-f578f49fee77>
> > >>
> > >> <http://help.bellsouth.net/bellsouth/asp/contentview.asp?isbrowse=true&sprt_cid=24dbf61a%2D 2ce9%2D4192%2Da589%2D121587e364c2>
> > >>
> > >>
> > >>
> >
> >
> >

Oops- I forgot to include the Comcast instructions:

<http://www.comcast.net/help/faq/index.jsp?faq=Emailtop17686&cookieattempt=1>

<robertmiles@bellsouthNOSPAM.net> wrote in message
news:u%23TO7t7TIHA.4476@TK2MSFTNGP06.phx.gbl...
> For what email provider? If it's Comcast, try this, but under Windows
> Mail, and I don't recommend the One Click Fix.
>
> "nzski69" <nzski69@discussions.microsoft.com> wrote in message
> news:242A4201-0E65-4B5B-8CD0-CB9B59F36A5B@microsoft.com...
>>I have the exact same problem also...new notebook with vista and having to
>> use windows mail...I can't send anything. I can receive but then I can't
>> reply. I can't even forward these to myself at comast webmail.
>>
>> "robertmiles@bellsouthNOSPAM.net" wrote:
>>
>>>
>>> "bweadock" <bweadock@discussions.microsoft.com> wrote in message
>>> news:388A0FB5-4A33-4EA9-87F6-09C420EBDF62@microsoft.com...
>>> >I have the exact same problem. Were you able to solve this?
>>> >
>>> > "Janet L" wrote:
>>> >
>>> >> I have a new computer with vista. It's a notebook. Our main computer
>>> >> has
>>> >> outlook with my email. I can not send email from the notebook. It
>>> >> reads:
>>> >>
>>> >> The connection to the server has failed. Subject 'hi', Account:
>>> >> 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP,
>>> >> Port:
>>> >> 25,
>>> >> Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
>>> >>
>>> >> I have everything filled out right on the notebook as it is in the
>>> >> outlook.
>>> >> Do I need to get rid of outlook on the main computer in order for the
>>> >> notebook to receive my email?
>>> >>
>>> If it's the exact same problem, you're with the bellsouth.net part of
>>> AT&T
>>> too so you can also check your account under Windows Mail against
>>> these instructions:
>>>
>>> <http://help.bellsouth.net/bellsouth/asp/browse_subfolder.asp?sprt_fid=0a41840c-0baf-4379-9f63-f578f49fee77>
>>>
>>> <http://help.bellsouth.net/bellsouth/asp/contentview.asp?isbrowse=true&sprt_cid=24dbf61a%2D 2ce9%2D4192%2Da589%2D121587e364c2>
>>>
>>>
>>>
>
>

Here's some instructions for setting up under an older version of Windows.
Try them under Windows mail and see if they're up to date enough to work:

<http://www2.windstream.net/alltel/portal/customersupport/?hrefURL=/customersupport/usersguide/dialup/create/win/>

<http://www2.windstream.net/alltel/portal/customersupport/?hrefURL=/customersupport/email/expresspc/index.html>

"phansee" <phansee@discussions.microsoft.com> wrote in message
news:467BE709-1F35-47AB-B116-4F701B6B9D10@microsoft.com...
> I'm having the same problem with VISTA Windows e-mail on my notebook. My
> ISP
> is Windstream. I can receive e-mail but cannot send e-mail except to
> myself.
> Have never received an error message - it just doesn't send. Have
> verified
> settings over and over. Have checked and unchecked all settings in
> properties of account. Have deleted and added account several times.
> Have
> disabled McAfee e-mail scanning. My ISP does not have any e-mail settings
> for Windows Mail at all. I'm on a home network and the last time I
> checked I
> can still receive and send e-mail on my desktop which is using XP and
> Outlook
> Express. My Windows Mail outgoing messages go to my Outbox but the only
> ones
> that are actually sent when I click "send/receive" are those sent to
> myself.
> The others just remain in the Outbox. Very frustrating. Love my new
> notebook but have spent the last week fixing VISTA glitches but this
> e-mail
> problem has me stumped. Will try to contact my ISP this PM. Any more
> suggestions? General question: Do people like replies at top or bottom
> of
> thread?
>
> "robertmiles@bellsouthNOSPAM.net" wrote:
>
>> For what email provider? If it's Comcast, try this, but under Windows
>> Mail, and I don't recommend the One Click Fix.
>>
>> "nzski69" <nzski69@discussions.microsoft.com> wrote in message
>> news:242A4201-0E65-4B5B-8CD0-CB9B59F36A5B@microsoft.com...
>> >I have the exact same problem also...new notebook with vista and having
>> >to
>> > use windows mail...I can't send anything. I can receive but then I
>> > can't
>> > reply. I can't even forward these to myself at comast webmail.
>> >
>> > "robertmiles@bellsouthNOSPAM.net" wrote:
>> >
>> >>
>> >> "bweadock" <bweadock@discussions.microsoft.com> wrote in message
>> >> news:388A0FB5-4A33-4EA9-87F6-09C420EBDF62@microsoft.com...
>> >> >I have the exact same problem. Were you able to solve this?
>> >> >
>> >> > "Janet L" wrote:
>> >> >
>> >> >> I have a new computer with vista. It's a notebook. Our main
>> >> >> computer
>> >> >> has
>> >> >> outlook with my email. I can not send email from the notebook. It
>> >> >> reads:
>> >> >>
>> >> >> The connection to the server has failed. Subject 'hi', Account:
>> >> >> 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP,
>> >> >> Port:
>> >> >> 25,
>> >> >> Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
>> >> >>
>> >> >> I have everything filled out right on the notebook as it is in the
>> >> >> outlook.
>> >> >> Do I need to get rid of outlook on the main computer in order for
>> >> >> the
>> >> >> notebook to receive my email?
>> >> >>
>> >> If it's the exact same problem, you're with the bellsouth.net part of
>> >> AT&T
>> >> too so you can also check your account under Windows Mail against
>> >> these instructions:
>> >>
>> >> <http://help.bellsouth.net/bellsouth/asp/browse_subfolder.asp?sprt_fid=0a41840c-0baf-4379-9f63-f578f49fee77>
>> >>
>> >> <http://help.bellsouth.net/bellsouth/asp/contentview.asp?isbrowse=true&sprt_cid=24dbf61a%2D 2ce9%2D4192%2Da589%2D121587e364c2>
>> >>
>> >>
>> >>
>>
>>
>>

A few email providers insist on downloading mail before uploading any
if you do both at the same time. You may have run into this. To reduce
the chances of this happening, click on Tools, then Options, then Send.
If there's no check mark in the box before Send messages immediately,
click on this box and then Apply. Click on OK.

"phansee" <phansee@discussions.microsoft.com> wrote in message
news:EF48718F-B7C4-4CD4-9778-97BEBA638CE3@microsoft.com...
> Addendum to previous post: Just received reply from friend who I tried to
> send 6 messages. During all my checking and unchecking, etc. in Account
> Properties, she did receive 3 of the 6 messages. If I remember correctly,
> when I unchecked the box at the bottom of the General Tab entitled
> "Include
> this account when receiving mail and synchronizing" I was then able to
> send
> but not able to receive messages. This was the only time I received an
> error
> message but at least messages were sent. Rechecked box and back to the
> same
> thing - can receive and not send.
>
> "phansee" wrote:
>
>> I'm having the same problem with VISTA Windows e-mail on my notebook. My
>> ISP
>> is Windstream. I can receive e-mail but cannot send e-mail except to
>> myself.
>> Have never received an error message - it just doesn't send. Have
>> verified
>> settings over and over. Have checked and unchecked all settings in
>> properties of account. Have deleted and added account several times.
>> Have
>> disabled McAfee e-mail scanning. My ISP does not have any e-mail
>> settings
>> for Windows Mail at all. I'm on a home network and the last time I
>> checked I
>> can still receive and send e-mail on my desktop which is using XP and
>> Outlook
>> Express. My Windows Mail outgoing messages go to my Outbox but the only
>> ones
>> that are actually sent when I click "send/receive" are those sent to
>> myself.
>> The others just remain in the Outbox. Very frustrating. Love my new
>> notebook but have spent the last week fixing VISTA glitches but this
>> e-mail
>> problem has me stumped. Will try to contact my ISP this PM. Any more
>> suggestions? General question: Do people like replies at top or bottom
>> of
>> thread?
>>
>> "robertmiles@bellsouthNOSPAM.net" wrote:
>>
>> > For what email provider? If it's Comcast, try this, but under Windows
>> > Mail, and I don't recommend the One Click Fix.
>> >
>> > "nzski69" <nzski69@discussions.microsoft.com> wrote in message
>> > news:242A4201-0E65-4B5B-8CD0-CB9B59F36A5B@microsoft.com...
>> > >I have the exact same problem also...new notebook with vista and
>> > >having to
>> > > use windows mail...I can't send anything. I can receive but then I
>> > > can't
>> > > reply. I can't even forward these to myself at comast webmail.
>> > >
>> > > "robertmiles@bellsouthNOSPAM.net" wrote:
>> > >
>> > >>
>> > >> "bweadock" <bweadock@discussions.microsoft.com> wrote in message
>> > >> news:388A0FB5-4A33-4EA9-87F6-09C420EBDF62@microsoft.com...
>> > >> >I have the exact same problem. Were you able to solve this?
>> > >> >
>> > >> > "Janet L" wrote:
>> > >> >
>> > >> >> I have a new computer with vista. It's a notebook. Our main
>> > >> >> computer
>> > >> >> has
>> > >> >> outlook with my email. I can not send email from the notebook. It
>> > >> >> reads:
>> > >> >>
>> > >> >> The connection to the server has failed. Subject 'hi', Account:
>> > >> >> 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol:
>> > >> >> SMTP,
>> > >> >> Port:
>> > >> >> 25,
>> > >> >> Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
>> > >> >>
>> > >> >> I have everything filled out right on the notebook as it is in
>> > >> >> the
>> > >> >> outlook.
>> > >> >> Do I need to get rid of outlook on the main computer in order for
>> > >> >> the
>> > >> >> notebook to receive my email?
>> > >> >>
>> > >> If it's the exact same problem, you're with the bellsouth.net part
>> > >> of
>> > >> AT&T
>> > >> too so you can also check your account under Windows Mail against
>> > >> these instructions:
>> > >>
>> > >> <http://help.bellsouth.net/bellsouth/asp/browse_subfolder.asp?sprt_fid=0a41840c-0baf-4379-9f63-f578f49fee77>
>> > >>
>> > >> <http://help.bellsouth.net/bellsouth/asp/contentview.asp?isbrowse=true&sprt_cid=24dbf61a%2D 2ce9%2D4192%2Da589%2D121587e364c2>
>> > >>
>> > >>
>> > >>
>> >
>> >
>> >