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how to remove stuck message in outbox

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  #1 (permalink)  
Old 01-04-2008
Anthony B
 

Posts: n/a
how to remove stuck message in outbox
Well, I got a stuck message in my outbox.
When I tried to open it, it show "message could not be display".
When I tried to delete it, it show "an unknown error has occur".
When I tried to move it, it show "an unknown error has occur".

When I used option, maintenance, to delete message, it is still there.

I think its a Microsoft bug. Any solution, except to reload the entire
Vista?

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  #2 (permalink)  
Old 01-04-2008
Hal Hostetler [MVP P/I]
 

Posts: n/a
Re: how to remove stuck message in outbox
Yes, its a bug and here's the fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista"

It works on other folders in addition to the Outbox.

Hal
--
Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Anthony B" <no.spam@no.spam.com> wrote in message
news:%23kjATVmTIHA.5164@TK2MSFTNGP03.phx.gbl...
> Well, I got a stuck message in my outbox.
> When I tried to open it, it show "message could not be display".
> When I tried to delete it, it show "an unknown error has occur".
> When I tried to move it, it show "an unknown error has occur".
>
> When I used option, maintenance, to delete message, it is still there.
>
> I think its a Microsoft bug. Any solution, except to reload the entire
> Vista?
>



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  #3 (permalink)  
Old 01-04-2008
Anthony B H
 

Posts: n/a
Re: how to remove stuck message in outbox
"Hal Hostetler [MVP P/I]" <hhh@kvoa.com> wrote in message
news:%23pknhbmTIHA.4476@TK2MSFTNGP06.phx.gbl...
> Yes, its a bug and here's the fix:
>
> http://support.microsoft.com/default.aspx/kb/941090
> "Messages may be stuck in the Outbox when you use Windows Mail on a
> computer
> that is running Windows Vista"
>
> It works on other folders in addition to the Outbox.
>
> Hal
> --
> Hal Hostetler, CPBE -- hhh@kvoa.com
> Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
> http://www.kvoa.com -- "When News breaks, we fix it!"
> KVOA Television, Tucson, AZ. NBC Channel 4
> Live at Hot Licks - www.badnewsbluesband.com
>


Thanks Hal. Yuck, it deleted ALL my inbox and sent stuff. Now its empty. I
should have save it first.

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  #4 (permalink)  
Old 01-04-2008
mac
 

Posts: n/a
Re: how to remove stuck message in outbox

"Anthony B H" <no.spam@no.spam.com> wrote in message
news:%23j0p4jmTIHA.6060@TK2MSFTNGP05.phx.gbl...

>
> Thanks Hal. Yuck, it deleted ALL my inbox and sent stuff. Now its empty. I
> should have save it first.


Not heard of that one occurring, just check your settings at View>Current
view, ensure that 'hide read messages is not selected.

--
Regards Steve.
MS-MVP. OE. [DTS] UK

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  #5 (permalink)  
Old 01-04-2008
 

Posts: n/a
Re: how to remove stuck message in outbox

"Anthony B H" <no.spam@no.spam.com> wrote in message
news:%23j0p4jmTIHA.6060@TK2MSFTNGP05.phx.gbl...
> "Hal Hostetler [MVP P/I]" <hhh@kvoa.com> wrote in message
> news:%23pknhbmTIHA.4476@TK2MSFTNGP06.phx.gbl...
>> Yes, its a bug and here's the fix:
>>
>> http://support.microsoft.com/default.aspx/kb/941090
>> "Messages may be stuck in the Outbox when you use Windows Mail on a
>> computer
>> that is running Windows Vista"
>>
>> It works on other folders in addition to the Outbox.
>>
>> Hal
>> --
>> Hal Hostetler, CPBE -- hhh@kvoa.com
>> Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
>> http://www.kvoa.com -- "When News breaks, we fix it!"
>> KVOA Television, Tucson, AZ. NBC Channel 4
>> Live at Hot Licks - www.badnewsbluesband.com
>>

>
> Thanks Hal. Yuck, it deleted ALL my inbox and sent stuff. Now its empty. I
> should have save it first.

For each folder, click on the folder, then View, then Current View, then
Show All Messages. If they're only hidden because they're already read
that should bring them back.


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