"janmo" <janmo@discussions.microsoft.com> wrote in message
news:66B4C1C6-F123-41D5-A7C5-4C3F3EBE7074@microsoft.com...
>
> --
> dunka
>
>
> "Rodney Mayhew" wrote:
>
>> Hi all
>>
>> I have an email stuck in the outbox which I cannot delete. Im using
>> Vista
>> RC2 with Windows Mail. When i choose to delete it, i get "an unknown
>> error
>> has occurred".
>>
>> How do i get rid of it?
>>
>> Rodney
>> adslnerd@bigpond.net.au
>>
I'm not familiar with Vista RC2, but for all other versions I've heard of,
you can download and install this fix, with Windows Mail not running:
http://support.microsoft.com/default.aspx/kb/941090
Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.