Can't send an email from Word or Excel

When attempting to email an item from Word or Excel, message comes up
"Message could not be sent, An error has occurred". Email itself works fine,
just not through Word or Excel.

"YOGI" <YOGI@discussions.microsoft.com> wrote in message
news:A1AB9816-6B90-4D6E-8A6B-08E55E960F38@microsoft.com...
> When attempting to email an item from Word or Excel, message comes up
> "Message could not be sent, An error has occurred". Email itself works
> fine,
> just not through Word or Excel.

Go to Default Programs, either on the Start Menu or in Control Panel and
ensure the WM has all its defaults set.

--
Regards Steve.
MS-MVP. OE. [DTS] UK

Thank you for the reply.

I did as you suggested and found three associations: Win Mail e-mail
message, Mail to protocol, start link menu and all were set to Win. Mail as
default. There was no reference to Excel or Word.

Using WinVista

"mac" wrote:

>
> "YOGI" <YOGI@discussions.microsoft.com> wrote in message
> news:A1AB9816-6B90-4D6E-8A6B-08E55E960F38@microsoft.com...
> > When attempting to email an item from Word or Excel, message comes up
> > "Message could not be sent, An error has occurred". Email itself works
> > fine,
> > just not through Word or Excel.
>
> Go to Default Programs, either on the Start Menu or in Control Panel and
> ensure the WM has all its defaults set.
>
> --
> Regards Steve.
> MS-MVP. OE. [DTS] UK
>

"YOGI" <YOGI@discussions.microsoft.com> wrote in message
news:ABEBABB4-6226-4CA6-889B-DEB65574638A@microsoft.com...
> Thank you for the reply.
>
> I did as you suggested and found three associations: Win Mail e-mail
> message, Mail to protocol, start link menu and all were set to Win. Mail
> as
> default. There was no reference to Excel or Word.
>
> Using WinVista
>

After doing a little reading, see this for example:
http://www.microsoft.com/office/comm...f-9cbefaa145eb

I think that you might get a more pertinent response from one of the Office
Newsgroups?
http://www.microsoft.com/office/comm...ang=e n&cr=US

http://www.microsoft.com/office/comm...&lang=en&cr=US


--
Regards Steve.
MS-MVP. OE. [DTS] UK

Thanks for the help. I'll try those links.

"mac" wrote:

>
> "YOGI" <YOGI@discussions.microsoft.com> wrote in message
> news:ABEBABB4-6226-4CA6-889B-DEB65574638A@microsoft.com...
> > Thank you for the reply.
> >
> > I did as you suggested and found three associations: Win Mail e-mail
> > message, Mail to protocol, start link menu and all were set to Win. Mail
> > as
> > default. There was no reference to Excel or Word.
> >
> > Using WinVista
> >
>
> After doing a little reading, see this for example:
> http://www.microsoft.com/office/comm...f-9cbefaa145eb
>
> I think that you might get a more pertinent response from one of the Office
> Newsgroups?
> http://www.microsoft.com/office/comm...ang=e n&cr=US
>
> http://www.microsoft.com/office/comm...&lang=en&cr=US
>
>
> --
> Regards Steve.
> MS-MVP. OE. [DTS] UK
>

Word and Excel can't send through Windows Mail unless the MAPI
handler is present. Typically, the MAPI handler is installed when
you install Outlook.

--
Gary VanderMolen (MS-MVP WLM)


"YOGI" <YOGI@discussions.microsoft.com> wrote in message news:ABEBABB4-6226-4CA6-889B-DEB65574638A@microsoft.com...
> Thank you for the reply.
>
> I did as you suggested and found three associations: Win Mail e-mail
> message, Mail to protocol, start link menu and all were set to Win. Mail as
> default. There was no reference to Excel or Word.
>
> Using WinVista
>
> "mac" wrote:
>
>>
>> "YOGI" <YOGI@discussions.microsoft.com> wrote in message
>> news:A1AB9816-6B90-4D6E-8A6B-08E55E960F38@microsoft.com...
>> > When attempting to email an item from Word or Excel, message comes up
>> > "Message could not be sent, An error has occurred". Email itself works
>> > fine,
>> > just not through Word or Excel.
>>
>> Go to Default Programs, either on the Start Menu or in Control Panel and
>> ensure the WM has all its defaults set.
>>
>> --
>> Regards Steve.
>> MS-MVP. OE. [DTS] UK
>>