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Windows Mail Not Delivered to One Addressee

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  #1 (permalink)  
Old 12-31-2007
Paul DeVivo
 

Posts: n/a
Windows Mail Not Delivered to One Addressee
Running Vista Home Premium with Vista Mail. Have Norton Internet Security
suite Ver 10.2.0.30 (I know, I know) with outbound email scanning turned
off.

POP email to one addressee is never delivered; everyone else, AFAIK is
delivered. Tried sending to this person (on optonline.net) using two
different POP servers (acmenet and yahoo); no deliveries. Sent mail from
the web interfaces of these two providers, and mail delivered no problem. I
am a dial-up client.

Had a friend with Vista Home Premium send a Windows Mail message to this
person; no problem. This person using AVG free anti-virus.

Anything to check before remmoving Norton? I have 15 months left on my
subscription. If I remove it and that is not the problem, it will take a
lot of time to get it back with with all the updates using dial-up.


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  #2 (permalink)  
Old 12-31-2007
rajinisback
 

Posts: n/a
Re: Windows Mail Not Delivered to One Addressee

Hi Paul,
I would tell Norton not to check emails then try to send that one
failing email out and see what happens. Removing Norton is a great start
to your problem. AVG is much better and less of a resource hog in my
opinion.
Raj


--
rajinisback

*Raj *
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  #3 (permalink)  
Old 01-01-2008
PA Bear
 

Posts: n/a
Re: Windows Mail Not Delivered to One Addressee
If a copy of the message is found in Sent Items, the problem lies somewhere
outside of Windows Mail.

1. After making certain you have a copy of your Product Key, uninstall all
Norton software via Add/Remove Programs.

2. Enable the Windows Firewall.

3. Run this removal tool:
http://service1.symantec.com/SUPPORT...05033108162039

4. Immediately install the 30-day free trial version of, e.g., NOD32* or
KAV7**

5. Manually update your new anti-virus application then run a full system
scan.

Do your problems persist now?

[Don't forget to subscribe to your new AV app or uninstall it then reinstall
the Norton application before the free-trial period expires! Should you
decide to reinstall the Norton application, I recommend not installing any
Norton Add-ons for a while.]

* www.eset.com/download/index.php
** http://usa.kaspersky.com/trials/home.../anti-virus-7/
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


"Paul DeVivo" <pdevivo@yahoo.com> wrote in message
> Running Vista Home Premium with Vista Mail. Have Norton Internet Security
> suite Ver 10.2.0.30 (I know, I know) with outbound email scanning turned
> off.
>
> POP email to one addressee is never delivered; everyone else, AFAIK is
> delivered. Tried sending to this person (on optonline.net) using two
> different POP servers (acmenet and yahoo); no deliveries. Sent mail from
> the web interfaces of these two providers, and mail delivered no problem.
> I am a dial-up client.
>
> Had a friend with Vista Home Premium send a Windows Mail message to this
> person; no problem. This person using AVG free anti-virus.
>
> Anything to check before remmoving Norton? I have 15 months left on my
> subscription. If I remove it and that is not the problem, it will take a
> lot of time to get it back with with all the updates using dial-up.


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