Vista - Windows Mail - Cannot create a second account

When I try to create a second account in Vista - Windows Mail - the new user
name causes a signon box to appear requesting the username and password. If
I type in the original username nothing happens; however, when I try typing
in the new user name I get the following error:

Account; 'mail.optonline.net', Server; 'mail.optonline.net', Protocol; POP3,
Server Response; '-ERR[AUTH] Authentication failed', Port 110, Secure(SSL);
NO, Server Error; 0x800ccc90, Error Number; 0x800ccc92

"Seymour Kugler" <skugler@optonline.net> wrote in message
news:eT8elv8SIHA.5264@TK2MSFTNGP02.phx.gbl...
> When I try to create a second account in Vista - Windows Mail - the new
> user name causes a signon box to appear requesting the username and
> password. If I type in the original username nothing happens; however,
> when I try typing in the new user name I get the following error:
>
> Account; 'mail.optonline.net', Server; 'mail.optonline.net', Protocol;
> POP3, Server Response; '-ERR[AUTH] Authentication failed', Port 110,
> Secure(SSL); NO, Server Error; 0x800ccc90, Error Number; 0x800ccc92
You may have problems with the way the new account is set up under
Windows Mail. See if this helps:

<http://www.velocityreviews.com/forums/t229180-outlook-express-6-send-mail-problem.html>

You can't create an email account on the server.... you can only enter the
information to access existing accounts.
Do you have a second account with your ISP (optonline)?

--
http://get.live.com/wlmail/overview

"Seymour Kugler" <skugler@optonline.net> wrote in message
news:eT8elv8SIHA.5264@TK2MSFTNGP02.phx.gbl...
> When I try to create a second account in Vista - Windows Mail - the new
> user name causes a signon box to appear requesting the username and
> password. If I type in the original username nothing happens; however,
> when I try typing in the new user name I get the following error:
>
> Account; 'mail.optonline.net', Server; 'mail.optonline.net', Protocol;
> POP3, Server Response; '-ERR[AUTH] Authentication failed', Port 110,
> Secure(SSL); NO, Server Error; 0x800ccc90, Error Number; 0x800ccc92

I have a similar problem. MS Vista, have used email for a long time. I added
a new user on the PC and am now trying to add the new user to an email
account. I matched the pop 3 information and created a new name for the
sbcglobal.net yet I cannot send or receive mail. and when i open mail, and am
asked for user id and PW, it just keeps flashing back to the square i need to
add user id and pw... any ideas?

"Dave" wrote:

> You can't create an email account on the server.... you can only enter the
> information to access existing accounts.
> Do you have a second account with your ISP (optonline)?
>
> --
> http://get.live.com/wlmail/overview
>
> "Seymour Kugler" <skugler@optonline.net> wrote in message
> news:eT8elv8SIHA.5264@TK2MSFTNGP02.phx.gbl...
> > When I try to create a second account in Vista - Windows Mail - the new
> > user name causes a signon box to appear requesting the username and
> > password. If I type in the original username nothing happens; however,
> > when I try typing in the new user name I get the following error:
> >
> > Account; 'mail.optonline.net', Server; 'mail.optonline.net', Protocol;
> > POP3, Server Response; '-ERR[AUTH] Authentication failed', Port 110,
> > Secure(SSL); NO, Server Error; 0x800ccc90, Error Number; 0x800ccc92
>
>

I have a similar problem. MS Vista, have used email for a long time. I added
a new user on the PC and am now trying to add the new user to an email
account. I matched the pop 3 information and created a new name for the
sbcglobal.net yet I cannot send or receive mail. and when i open mail, and am
asked for user id and PW, it just keeps flashing back to the square i need to
add user id and pw... any ideas?

"Dave" wrote:

> You can't create an email account on the server.... you can only enter the
> information to access existing accounts.
> Do you have a second account with your ISP (optonline)?
>
> --
> http://get.live.com/wlmail/overview
>
> "Seymour Kugler" <skugler@optonline.net> wrote in message
> news:eT8elv8SIHA.5264@TK2MSFTNGP02.phx.gbl...
> > When I try to create a second account in Vista - Windows Mail - the new
> > user name causes a signon box to appear requesting the username and
> > password. If I type in the original username nothing happens; however,
> > when I try typing in the new user name I get the following error:
> >
> > Account; 'mail.optonline.net', Server; 'mail.optonline.net', Protocol;
> > POP3, Server Response; '-ERR[AUTH] Authentication failed', Port 110,
> > Secure(SSL); NO, Server Error; 0x800ccc90, Error Number; 0x800ccc92
>
>

I don't know what "created a new name for the sbcglobal.net" means.
Did you follow the prescribed AT&T procedure for adding a subaccount?
http://helpme.att.net/viewlets/dsl/c...ct/index.shtml

--
Gary VanderMolen, MS-MVP (Mail)


"PCGC_TD" <PCGC_TD@discussions.microsoft.com> wrote in message news:220FD14C-DD69-421A-A5F2-A908AD5A5BD0@microsoft.com...
>I have a similar problem. MS Vista, have used email for a long time. I added
> a new user on the PC and am now trying to add the new user to an email
> account. I matched the pop 3 information and created a new name for the
> sbcglobal.net yet I cannot send or receive mail. and when i open mail, and am
> asked for user id and PW, it just keeps flashing back to the square i need to
> add user id and pw... any ideas?

I don't know what "created a new name for the sbcglobal.net" means.
Did you follow the prescribed AT&T procedure for adding a subaccount?
http://helpme.att.net/viewlets/dsl/c...ct/index.shtml

--
Gary VanderMolen, MS-MVP (Mail)


"PCGC_TD" <PCGC_TD@discussions.microsoft.com> wrote in message news:220FD14C-DD69-421A-A5F2-A908AD5A5BD0@microsoft.com...
>I have a similar problem. MS Vista, have used email for a long time. I added
> a new user on the PC and am now trying to add the new user to an email
> account. I matched the pop 3 information and created a new name for the
> sbcglobal.net yet I cannot send or receive mail. and when i open mail, and am
> asked for user id and PW, it just keeps flashing back to the square i need to
> add user id and pw... any ideas?