Still no dice w/ email sending

I tried replying to the gmail as you said but still gives same error message.


"mac" wrote:


> Try *Replying* to a mail sent to your Cox account from the gmail web portal
> https://www.google.com/accounts/ServiceLogin
>
> --
> Regards Steve.
> MS-MVP. OE. [DTS] UK
>

"Hurricane434" <Hurricane434@discussions.microsoft.com> wrote in message
news:AD6D4B5D-4113-4810-80CA-F9079C84E608@microsoft.com...
>I still cannot send emails. I can go online and logon to Cox webmail and
>it
> will send and receive to everyone with no problem. But when I try sending
> from Windows Mail to anyone other than a cox email address, I get this
> message:
>
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
>
> The rejected e-mail address was 'hurricane434@gmail.com'. Subject 'test to
> gmail', Account: 'pop.east.cox.net', Server: 'smtp.east.cox.net',
> Protocol:
> SMTP, Server Response: '550 5.1.1 <hurricane434@gmail.com> relaying not
> allowed', Port: 25, Secure(SSL): No, Server Error: 550, Error Number:
> 0x800CCC79
>
> I have uninstalled Norton Internet Security and it still gave me the same
> message. I downloaded Mozilla Thunderbird and when I try to send a message
> I
> get an error that it cannot be relayed. I called Cox and they talked me
> through removing and adding back the email and still does the same thing.
> The server does not require authentication so that box should not be
> checked.
> I called Dell and they took control of my computer through DellConnect and
> still could not get it to work. The thing is, it worked about a month ago,
> so
> it is not Norton. Besides like I said I tried uninstalling that already.
> It
> has to be something on my computer because the Cox webmail works. Also,
> my
> friend added my email settings on his computer and he was able to send an
> email fine. This problem is just baffling. Nobody has been able to solve
> it. I was going to do a system restore but the oldest date it gives me
> is
> 12/6/07. The last email I sent to a non-cox address was 11/21/07. Anyone
> got
> any other suggestions?

550 Relaying errors:
http://www.insideoe.com/problems/errors.htm#550relay

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com

After getting with Cox again I think I may be on to something. They told me
for some reason the Cox SMTP server thinks my email is coming from a
different IP address or an outside network or something. He had me open up
"ipconfig" and there are 4 connections showing. The first is described as an
ethernet adaptor and it has the correct IP address. The next three are
described as tunnel adaptors. Could this be the problem, having these extra 3
connections present? I have gotten support from Dell twice and they used the
DellConnect program, which allowed them to get onto my computer. Not sure if
this opens up extra connections or if that had anything to do with this. But
that was as far as Cox could help me.

"mac" wrote:

>
> "Hurricane434" <Hurricane434@discussions.microsoft.com> wrote in message
> news:4C26149F-B78B-4CED-9448-21F8752AD3E6@microsoft.com...
> > Yes I can send mail to myself. If I send it to myself from Windows Mail,
> > I
> > receive it. If I send a message to my Cox email from the Gmail account I
> > can
> > receive it. Just cannot send out from Windows Mail. It's really weird. And
> > Cox basically told me if I can send & receive from Cox Webmail, then it's
> > not
> > them and they dont know what else to tell me.
> >
>
> Try selecting the My server requires authentication check box, which is
> located in the Outgoing Mail Server properties in Windows Mail
>
> Tools>accounts>your Cox account>properties>server tab
>
> If it does not solve the problem remove the check mark.
> HTH?
>
> --
> Regards Steve.
> MS-MVP. OE. [DTS] UK
>

"Hurricane434" <Hurricane434@discussions.microsoft.com> wrote in message
news:44382F25-976A-4649-B6ED-BCF4958FE6A5@microsoft.com...
> After getting with Cox again I think I may be on to something. They told
> me
> for some reason the Cox SMTP server thinks my email is coming from a
> different IP address or an outside network or something. He had me open
> up
> "ipconfig" and there are 4 connections showing. The first is described as
> an
> ethernet adaptor and it has the correct IP address. The next three are
> described as tunnel adaptors. Could this be the problem, having these
> extra 3
> connections present? I have gotten support from Dell twice and they used
> the
> DellConnect program, which allowed them to get onto my computer. Not sure
> if
> this opens up extra connections or if that had anything to do with this.
> But
> that was as far as Cox could help me.
>


Try this:
See this article:
http://www.pcmag.com/article2/0,2704,1838667,00.asp
Change the Outgoing Server port number for SMTP from 25 to 587

Try it with SSL selected and not selected.
At:
Try selecting the My server requires authentication check box, which is
located in the Outgoing Mail Server properties in Windows Mail

Tools>accounts>your Cox account>properties>server tab

--
Regards Steve.
MS-MVP. OE. [DTS] UK

My email now works!!! I brought my computer to a friends house and we
piddled with the network settings. I had a few Network connections that were
not being used. We deleted those. I'm really not sure what was done exactly,
but I just connected my computer back at my house. When Windows started up I
got some window that popped up and asked me what network I wanted..the
options were "Home" and something else. I chose Home and when I tried sending
an email to a non-Cox address it worked. Thanks all for the help. Maybe this
will shed some light on how others can fix their problems? Hope so.

Adam


"mac" wrote:

>
> "Hurricane434" <Hurricane434@discussions.microsoft.com> wrote in message
> news:44382F25-976A-4649-B6ED-BCF4958FE6A5@microsoft.com...
> > After getting with Cox again I think I may be on to something. They told
> > me
> > for some reason the Cox SMTP server thinks my email is coming from a
> > different IP address or an outside network or something. He had me open
> > up
> > "ipconfig" and there are 4 connections showing. The first is described as
> > an
> > ethernet adaptor and it has the correct IP address. The next three are
> > described as tunnel adaptors. Could this be the problem, having these
> > extra 3
> > connections present? I have gotten support from Dell twice and they used
> > the
> > DellConnect program, which allowed them to get onto my computer. Not sure
> > if
> > this opens up extra connections or if that had anything to do with this.
> > But
> > that was as far as Cox could help me.
> >
>
>
> Try this:
> See this article:
> http://www.pcmag.com/article2/0,2704,1838667,00.asp
> Change the Outgoing Server port number for SMTP from 25 to 587
>
> Try it with SSL selected and not selected.
> At:
> Try selecting the My server requires authentication check box, which is
> located in the Outgoing Mail Server properties in Windows Mail
>
> Tools>accounts>your Cox account>properties>server tab
>
> --
> Regards Steve.
> MS-MVP. OE. [DTS] UK
>