cant access windows mail

mail keeps asking to verify username&password .i enter correct ones still
wants to verify username&password .this has only happened in the last couple
off days .i have not changed anything to cause this please help driving me
mad .thank you

dojohamster;555547 Wrote:
> mail keeps asking to verify username&password .i enter correct ones
> still
> wants to verify username&password .this has only happened in the last
> couple
> off days .i have not changed anything to cause this please help driving
> me
> mad .thank you

Hi DojoHamster,

What antivirus program are you using? Some of these can cause an
assortment of problems with Windows Mail. See the FIRST section here.

http://www.vistax64.com/tutorials/62...-problems.html

Also, verify that your email account settings are still correct with
your provider's support webpage on how to setup an email account in
Outlook Express. They both use the same settings. You can find your
account settings in Windows Mail by clicking Tools -> Accounts, then
select your email account and click Properties. Look at "My server
requires authentification" (Servers tab) and "This server requires a
secure connection (SSL)" (Advanced tab). One of these may be incorrect.

I hope this helps you,
Shawn


--
brink

*There are no dumb questions, just the people that do not ask them.*
'*Vista Forums*'
(http://www.vistax64.com/index.php?referrerid=2980)
*Please post feedback to help others.*

i am using mc afee &avg free download.my server settings are correct .should
i switch off one e-mail scanner

"brink" wrote:

>
> dojohamster;555547 Wrote:
> > mail keeps asking to verify username&password .i enter correct ones
> > still
> > wants to verify username&password .this has only happened in the last
> > couple
> > off days .i have not changed anything to cause this please help driving
> > me
> > mad .thank you
>
> Hi DojoHamster,
>
> What antivirus program are you using? Some of these can cause an
> assortment of problems with Windows Mail. See the FIRST section here.
>
> http://www.vistax64.com/tutorials/62...-problems.html
>
> Also, verify that your email account settings are still correct with
> your provider's support webpage on how to setup an email account in
> Outlook Express. They both use the same settings. You can find your
> account settings in Windows Mail by clicking Tools -> Accounts, then
> select your email account and click Properties. Look at "My server
> requires authentification" (Servers tab) and "This server requires a
> secure connection (SSL)" (Advanced tab). One of these may be incorrect.
>
> I hope this helps you,
> Shawn
>
>
> --
> brink
>
> *There are no dumb questions, just the people that do not ask them.*
> '*Vista Forums*'
> (http://www.vistax64.com/index.php?referrerid=2980)
> *Please post feedback to help others.*
>

Hi, I have had the same problem, only for the last 2 days. I have not
changed any settings and have verified all my account details are correct.
If you look at the postings over the last couple of days it seems others are
having the same problem. I think it must be a fault with windows mail and I
hope they can find a solution quickly. Regards Net

"dojohamster" wrote:

> mail keeps asking to verify username&password .i enter correct ones still
> wants to verify username&password .this has only happened in the last couple
> off days .i have not changed anything to cause this please help driving me
> mad .thank you

dojohamster;555618 Wrote:
> i am using mc afee &avg free download.my server settings are correct
> .should
> i switch off one e-mail scanner
>
> "brink" wrote:
> > > >
> > > Hi DojoHamster,
> > >
> > > What antivirus program are you using? Some of these can cause an
> > > assortment of problems with Windows Mail. See the FIRST section here.
> > >
> > > http://www.vistax64.com/tutorials/62...-problems.html
> > >
> > > Also, verify that your email account settings are still correct with
> > > your provider's support webpage on how to setup an email account in
> > > Outlook Express. They both use the same settings. You can find your
> > > account settings in Windows Mail by clicking Tools -> Accounts, then
> > > select your email account and click Properties. Look at "My server
> > > requires authentification" (Servers tab) and "This server requires a
> > > secure connection (SSL)" (Advanced tab). One of these may be
> > incorrect.
> > >
> > > I hope this helps you,
> > > Shawn
> > >
> > >
> > > --
> > > brink
> > >
> > > *There are no dumb questions, just the people that do not ask them.*
> > > '*Vista Forums*'
> > > (http://www.vistax64.com/index.php?referrerid=2980)
> > > *Please post feedback to help others.*
> > > > >

DojoHamster,

Yes, you only want to use one antivirus program at a time. They will
usually conflict with each other. I would uninstall Mcafee and use AVG
since McAfee does not work properly with Windows Mail. Just make sure
that you did a custom install with AVG and did not install the email
scanning option. If you have problems see the FIRST section in the same
tutorial above.

Shawn


--
brink

*There are no dumb questions, just the people that do not ask them.*
'*Vista Forums*'
(http://www.vistax64.com/index.php?referrerid=2980)
*Please post feedback to help others.*

"dojohamster" <dojohamster@discussions.microsoft.com> wrote in message
news:F68493D9-4D26-4EE8-99EB-1140EF59F20C@microsoft.com...
> mail keeps asking to verify username&password .i enter correct ones still
> wants to verify username&password .this has only happened in the last
> couple
> off days .i have not changed anything to cause this please help driving me
> mad .thank you

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com

Hi, I tried turning off email scanning on my anti-virus program - it made no
difference - but I seem to have resolved the problem by removing my email
account and then setting it up again with exactly the same details. Hope
this helps.
Regards, Net

"brink" wrote:

>
> dojohamster;555618 Wrote:
> > i am using mc afee &avg free download.my server settings are correct
> > .should
> > i switch off one e-mail scanner
> >
> > "brink" wrote:
> > > > >
> > > > Hi DojoHamster,
> > > >
> > > > What antivirus program are you using? Some of these can cause an
> > > > assortment of problems with Windows Mail. See the FIRST section here.
> > > >
> > > > http://www.vistax64.com/tutorials/62...-problems.html
> > > >
> > > > Also, verify that your email account settings are still correct with
> > > > your provider's support webpage on how to setup an email account in
> > > > Outlook Express. They both use the same settings. You can find your
> > > > account settings in Windows Mail by clicking Tools -> Accounts, then
> > > > select your email account and click Properties. Look at "My server
> > > > requires authentification" (Servers tab) and "This server requires a
> > > > secure connection (SSL)" (Advanced tab). One of these may be
> > > incorrect.
> > > >
> > > > I hope this helps you,
> > > > Shawn
> > > >
> > > >
> > > > --
> > > > brink
> > > >
> > > > *There are no dumb questions, just the people that do not ask them.*
> > > > '*Vista Forums*'
> > > > (http://www.vistax64.com/index.php?referrerid=2980)
> > > > *Please post feedback to help others.*
> > > > > >
>
> DojoHamster,
>
> Yes, you only want to use one antivirus program at a time. They will
> usually conflict with each other. I would uninstall Mcafee and use AVG
> since McAfee does not work properly with Windows Mail. Just make sure
> that you did a custom install with AVG and did not install the email
> scanning option. If you have problems see the FIRST section in the same
> tutorial above.
>
> Shawn
>
>
> --
> brink
>
> *There are no dumb questions, just the people that do not ask them.*
> '*Vista Forums*'
> (http://www.vistax64.com/index.php?referrerid=2980)
> *Please post feedback to help others.*
>

Net;556408 Wrote:
> Hi, I tried turning off email scanning on my anti-virus program - it
> made no
> difference - but I seem to have resolved the problem by removing my
> email
> account and then setting it up again with exactly the same details.
> Hope
> this helps.
> Regards, Net
>

Hi Net,

I'm glad that has resolved your problem.

What antivirus program are you using? Sometimes just disabling the
email scanning option will not help, and the antivirus program will need
to be uninstalled if it keeps happening. See the FIRST section here.

'Windows Mail problems'
(http://www.vistax64.com/tutorials/62...-problems.html)

Shawn


--
brink

*There are no dumb questions, just the people that do not ask them.*
'*Vista Forums*'
(http://www.vistax64.com/index.php?referrerid=2980)
*Please post feedback to help others.*

thank you all between you my problem has been sorted.
when i sign in when asked for user name ,instead of
just my name ,i had to put my full e-mail address and
i was excepted straight away thank you all.

"Frank Saunders, MS-MVP OE/WM" wrote:

> "dojohamster" <dojohamster@discussions.microsoft.com> wrote in message
> news:F68493D9-4D26-4EE8-99EB-1140EF59F20C@microsoft.com...
> > mail keeps asking to verify username&password .i enter correct ones still
> > wants to verify username&password .this has only happened in the last
> > couple
> > off days .i have not changed anything to cause this please help driving me
> > mad .thank you
>
> Email scanning should be turned off in any anti-virus. Also exclude EML
> files from the scan. It provides no
> protection not provided by the regular resident protection.
> Besides that, McAfee and Norton are not compatible with Windows Mail and
> Outlook Express and should be uninstalled. The latest version of Trend's
> anti-virus seems to be causing problems too.
>
> --
> Frank Saunders, MS-MVP OE/WM
> http://www.fjsmjs.com
>
>
>
>

Hi. i have the problem you have all had, however somebody else set up my
account origionally and i do not know my username / password..

is there anyway of retreiving these??? Thanks

"dojohamster" wrote:

> thank you all between you my problem has been sorted.
> when i sign in when asked for user name ,instead of
> just my name ,i had to put my full e-mail address and
> i was excepted straight away thank you all.
>
> "Frank Saunders, MS-MVP OE/WM" wrote:
>
> > "dojohamster" <dojohamster@discussions.microsoft.com> wrote in message
> > news:F68493D9-4D26-4EE8-99EB-1140EF59F20C@microsoft.com...
> > > mail keeps asking to verify username&password .i enter correct ones still
> > > wants to verify username&password .this has only happened in the last
> > > couple
> > > off days .i have not changed anything to cause this please help driving me
> > > mad .thank you
> >
> > Email scanning should be turned off in any anti-virus. Also exclude EML
> > files from the scan. It provides no
> > protection not provided by the regular resident protection.
> > Besides that, McAfee and Norton are not compatible with Windows Mail and
> > Outlook Express and should be uninstalled. The latest version of Trend's
> > anti-virus seems to be causing problems too.
> >
> > --
> > Frank Saunders, MS-MVP OE/WM
> > http://www.fjsmjs.com
> >
> >
> >
> >