Cannot delete from 'Sent Box'

--
Dennis M


"Jan Michael" wrote:

> I am trying to delete a 'Sent message' and a box with the message an "unknown
> error has occurred" pops up and will not allow me to delete the message.
>
> Could anyone give me a suggetion on why this is happening and how to get rid
> of it?

Helo Dennis,

This will help show you how to fix the stuck undeletable email message
problem in Windows Mail for all folders.

Installing the KB941090 update will just fix the problem for now. You
must stop the cause to prevent it from happening again. Read the section
titled "FIRST" in this tutorial about antivirus and other security
programs to help prevent this from happening again, then install the
KB941090 Microsoft Update in the section titled "SECOND" to fix and be
able to delete the stuck message from the problem folder.


'Windows Mail problems'
(http://www.vistax64.com/tutorials/62...-problems.html)


Shawn

dennis;781352 Wrote:
> --
> Dennis M
>
>
> "Jan Michael" wrote:
> > > >
> > > I am trying to delete a 'Sent message' and a box with the message an
> > "unknown
> > > error has occurred" pops up and will not allow me to delete the
> > message.
> > >
> > > Could anyone give me a suggetion on why this is happening and how to
> > get rid
> > > of it? > >


--
Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*' (http://www.vistax64.com)
*Please post feedback to help others.*

"Jan Michael" wrote:

> I am trying to delete a 'Sent message' and a box with the message an "unknown
> error has occurred" pops up and will not allow me to delete the message.
>
> Could anyone give me a suggetion on why this is happening and how to get rid
> of it?

"RKARNOLD" <RKARNOLD@discussions.microsoft.com> wrote in message
news:C9793529-F495-4B29-8D02-6AACEFFE1B07@microsoft.com...
>
>
> "Jan Michael" wrote:
>
>> I am trying to delete a 'Sent message' and a box with the message an
>> "unknown
>> error has occurred" pops up and will not allow me to delete the message.
>>
>> Could anyone give me a suggetion on why this is happening and how to get
>> rid
>> of it?

Usually due to interference from an antivirus program. What if any
antivirus
programs do you have, and have you ever had a Norton or McAfee antivirus
program on that computer, even one of the free trial versions that often
come
already installed on new computers?

For a temporary fix, download and install this hotfix, with Windows Mail not
running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other
folders.

whey!! you just saved my skin mate!! at least someone knows how to fix
it...just shame its not microsoft haha but nice one cheers...

"robertmiles@bellsouthNOSPAM.net" wrote:

>
> "Jan Michael" <Jan Michael@discussions.microsoft.com> wrote in message
> news:7D059AB3-343B-41A8-B4E2-5DB7D597E3B7@microsoft.com...
> >I am trying to delete a 'Sent message' and a box with the message an
> >"unknown
> > error has occurred" pops up and will not allow me to delete the message.
> >
> > Could anyone give me a suggetion on why this is happening and how to get
> > rid
> > of it?
>
> It's usually a problem caused by your antivirus software.
>
> Download and install this fix, with Windows Mail not running:
>
> http://support.microsoft.com/default.aspx/kb/941090
>
> Although it's labelled as for mail stuck in the Outbox, it also works in
> other folders. If you don't know whether to use the 32-bit version or
> the 64-bit version, try the 32-bit version first. Certain common
> antivirus programs, such as most of those from Norton or McAfee,
> or a recent one from Trend, tend to cause such problems, although
> seldom immediately, so if you have such a program, remember
> where to find the fix - you are likely to need it again.
>
> You'll probably have to delete that message after applying the
> fix, but it should work then.
>
>
>

It's MS's fix...


--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview


"Gemma1985" <Gemma1985@discussions.microsoft.com> wrote in message
news:78BEEB12-8986-4787-951B-FB52EF4DE994@microsoft.com...
> whey!! you just saved my skin mate!! at least someone knows how to fix
> it...just shame its not microsoft haha but nice one cheers...
>
> "robertmiles@bellsouthNOSPAM.net" wrote:
>
>>
>> "Jan Michael" <Jan Michael@discussions.microsoft.com> wrote in message
>> news:7D059AB3-343B-41A8-B4E2-5DB7D597E3B7@microsoft.com...
>> >I am trying to delete a 'Sent message' and a box with the message an
>> >"unknown
>> > error has occurred" pops up and will not allow me to delete the
>> > message.
>> >
>> > Could anyone give me a suggetion on why this is happening and how to
>> > get
>> > rid
>> > of it?
>>
>> It's usually a problem caused by your antivirus software.
>>
>> Download and install this fix, with Windows Mail not running:
>>
>> http://support.microsoft.com/default.aspx/kb/941090
>>
>> Although it's labelled as for mail stuck in the Outbox, it also works in
>> other folders. If you don't know whether to use the 32-bit version or
>> the 64-bit version, try the 32-bit version first. Certain common
>> antivirus programs, such as most of those from Norton or McAfee,
>> or a recent one from Trend, tend to cause such problems, although
>> seldom immediately, so if you have such a program, remember
>> where to find the fix - you are likely to need it again.
>>
>> You'll probably have to delete that message after applying the
>> fix, but it should work then.
>>
>>
>>

Thank you.

Microsoft no longer seems to be doing anything for this newsgroup
except providing a place to store it.

"Gemma1985" <Gemma1985@discussions.microsoft.com> wrote in message
news:78BEEB12-8986-4787-951B-FB52EF4DE994@microsoft.com...
> whey!! you just saved my skin mate!! at least someone knows how to fix
> it...just shame its not microsoft haha but nice one cheers...
>
> "robertmiles@bellsouthNOSPAM.net" wrote:
>
>>
>> "Jan Michael" <Jan Michael@discussions.microsoft.com> wrote in message
>> news:7D059AB3-343B-41A8-B4E2-5DB7D597E3B7@microsoft.com...
>> >I am trying to delete a 'Sent message' and a box with the message an
>> >"unknown
>> > error has occurred" pops up and will not allow me to delete the
>> > message.
>> >
>> > Could anyone give me a suggetion on why this is happening and how to
>> > get
>> > rid
>> > of it?
>>
>> It's usually a problem caused by your antivirus software.
>>
>> Download and install this fix, with Windows Mail not running:
>>
>> http://support.microsoft.com/default.aspx/kb/941090
>>
>> Although it's labelled as for mail stuck in the Outbox, it also works in
>> other folders. If you don't know whether to use the 32-bit version or
>> the 64-bit version, try the 32-bit version first. Certain common
>> antivirus programs, such as most of those from Norton or McAfee,
>> or a recent one from Trend, tend to cause such problems, although
>> seldom immediately, so if you have such a program, remember
>> where to find the fix - you are likely to need it again.
>>
>> You'll probably have to delete that message after applying the
>> fix, but it should work then.
>>
>>
>>

Thank you for the download. It worked beautifully!

"robertmiles@bellsouthNOSPAM.net" wrote:

>
> "Jan Michael" <Jan Michael@discussions.microsoft.com> wrote in message
> news:7D059AB3-343B-41A8-B4E2-5DB7D597E3B7@microsoft.com...
> >I am trying to delete a 'Sent message' and a box with the message an
> >"unknown
> > error has occurred" pops up and will not allow me to delete the message.
> >
> > Could anyone give me a suggetion on why this is happening and how to get
> > rid
> > of it?
>
> It's usually a problem caused by your antivirus software.
>
> Download and install this fix, with Windows Mail not running:
>
> http://support.microsoft.com/default.aspx/kb/941090
>
> Although it's labelled as for mail stuck in the Outbox, it also works in
> other folders. If you don't know whether to use the 32-bit version or
> the 64-bit version, try the 32-bit version first. Certain common
> antivirus programs, such as most of those from Norton or McAfee,
> or a recent one from Trend, tend to cause such problems, although
> seldom immediately, so if you have such a program, remember
> where to find the fix - you are likely to need it again.
>
> You'll probably have to delete that message after applying the
> fix, but it should work then.
>
>
>

--
thanks


"Jan Michael" wrote:

> I am trying to delete a 'Sent message' and a box with the message an "unknown
> error has occurred" pops up and will not allow me to delete the message.
>
> Could anyone give me a suggetion on why this is happening and how to get rid
> of it?

Hello Richard,

This will help show you how to fix this stuck undeletable email message
problem in Windows Mail for all folders.

Installing the KB941090 update will just fix the problem for now. You
must stop the cause to prevent it from happening again. Read the section
titled "FIRST" in this tutorial about antivirus and other security
programs to help prevent this from happening again, then install the
KB941090 Microsoft Update in the section titled "SECOND" to fix and be
able to delete the stuck message from the problem folder.


'Windows Mail problems'
(http://www.vistax64.com/tutorials/62...-problems.html)

Hope this helps,
Shawn

RICHARD;862969 Wrote:
> --
> thanks
>
>
> "Jan Michael" wrote:
> > > >
> > > I am trying to delete a 'Sent message' and a box with the message an
> > "unknown
> > > error has occurred" pops up and will not allow me to delete the
> > message.
> > >
> > > Could anyone give me a suggetion on why this is happening and how to
> > get rid
> > > of it? > >


--
Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*' (http://www.vistax64.com)
*Please post feedback to help others.*