Cannot delete from 'Sent Box'

i finally found the answer to these"stuck' messages by calling HP directly.
I tried the patches first and the other suggestions, but none had worked.
So, this might work for you too. i keep the downloaded files on my computer
for any future problems, but since the fix in April, I have not had a problem
with Windows Mail. Here is the site that HP sent me to and you simply follow
the instructions to download and run what you need:
http://www.oehelp.com/WMUtil/
Good luck! Hope this works for you as it did for me.

"Brink" wrote:

>
> Dianna of Marion, OH;746808 Wrote:
> > "Jan Michael" wrote:
> > > > >
> > > > I am trying to delete a 'Sent message' and a box with the message an
> > > "unknown
> > > > error has occurred" pops up and will not allow me to delete the
> > > message.
> > > >
> > > > Could anyone give me a suggetion on why this is happening and how to
> > > get rid
> > > > of it? > >
>
> Hello Dianna,
>
> This will help show you how to fix the stuck undeletable email message
> problem in Windows Mail for all folders.
>
> The KB941090 update will just fix the problem for now. You must stop
> the cause to prevent it from happening again. Read the "First" section
> in this tutorial about antivirus programs to help prevent this from
> happening again, then install the KB941090 Microsoft Update in the
> "Second" section to fix the stuck message problem.
>
>
> 'Windows Mail problems'
> (http://www.vistax64.com/tutorials/62...-problems.html)
>
>
> Shawn
>
>
> --
> Brink
>
> *There are no dumb questions, just the people that do not ask
> them.*
> '*VISTA FORUMS*' (http://www.vistax64.com)
> *Please post feedback to help others.*
>

That fix was superseded by a newer Microsoft fix:
http://support.microsoft.com/default.aspx/kb/941090

--
Gary VanderMolen, MS-MVP


"Sherrylgallery" <Sherrylgallery@discussions.microsoft.com> wrote in message
news:8E7AC809-44C9-4FB2-AA3F-02A2EBADBD30@microsoft.com...
>i finally found the answer to these"stuck' messages by calling HP directly.
> I tried the patches first and the other suggestions, but none had worked.
> So, this might work for you too. i keep the downloaded files on my computer
> for any future problems, but since the fix in April, I have not had a problem
> with Windows Mail. Here is the site that HP sent me to and you simply follow
> the instructions to download and run what you need:
> http://www.oehelp.com/WMUtil/
> Good luck! Hope this works for you as it did for me.
>
> "Brink" wrote:
>
>>
>> Dianna of Marion, OH;746808 Wrote:
>> > "Jan Michael" wrote:
>> > > > >
>> > > > I am trying to delete a 'Sent message' and a box with the message an
>> > > "unknown
>> > > > error has occurred" pops up and will not allow me to delete the
>> > > message.
>> > > >
>> > > > Could anyone give me a suggetion on why this is happening and how to
>> > > get rid
>> > > > of it? > >
>>
>> Hello Dianna,
>>
>> This will help show you how to fix the stuck undeletable email message
>> problem in Windows Mail for all folders.
>>
>> The KB941090 update will just fix the problem for now. You must stop
>> the cause to prevent it from happening again. Read the "First" section
>> in this tutorial about antivirus programs to help prevent this from
>> happening again, then install the KB941090 Microsoft Update in the
>> "Second" section to fix the stuck message problem.
>>
>>
>> 'Windows Mail problems'
>> (http://www.vistax64.com/tutorials/62...-problems.html)
>>
>>
>> Shawn
>>
>>
>> --
>> Brink
>>
>> *There are no dumb questions, just the people that do not ask
>> them.*
>> '*VISTA FORUMS*' (http://www.vistax64.com)
>> *Please post feedback to help others.*
>>

Thank you so much....this finally worked. All I had to do was download that
update. None of the other above "solutions" worked without buying software
first.




"Gary VanderMolen" wrote:

> That fix was superseded by a newer Microsoft fix:
> http://support.microsoft.com/default.aspx/kb/941090
>
> --
> Gary VanderMolen, MS-MVP
>
>
> "Sherrylgallery" <Sherrylgallery@discussions.microsoft.com> wrote in message
> news:8E7AC809-44C9-4FB2-AA3F-02A2EBADBD30@microsoft.com...
> >i finally found the answer to these"stuck' messages by calling HP directly.
> > I tried the patches first and the other suggestions, but none had worked.
> > So, this might work for you too. i keep the downloaded files on my computer
> > for any future problems, but since the fix in April, I have not had a problem
> > with Windows Mail. Here is the site that HP sent me to and you simply follow
> > the instructions to download and run what you need:
> > http://www.oehelp.com/WMUtil/
> > Good luck! Hope this works for you as it did for me.
> >
> > "Brink" wrote:
> >
> >>
> >> Dianna of Marion, OH;746808 Wrote:
> >> > "Jan Michael" wrote:
> >> > > > >
> >> > > > I am trying to delete a 'Sent message' and a box with the message an
> >> > > "unknown
> >> > > > error has occurred" pops up and will not allow me to delete the
> >> > > message.
> >> > > >
> >> > > > Could anyone give me a suggetion on why this is happening and how to
> >> > > get rid
> >> > > > of it? > >
> >>
> >> Hello Dianna,
> >>
> >> This will help show you how to fix the stuck undeletable email message
> >> problem in Windows Mail for all folders.
> >>
> >> The KB941090 update will just fix the problem for now. You must stop
> >> the cause to prevent it from happening again. Read the "First" section
> >> in this tutorial about antivirus programs to help prevent this from
> >> happening again, then install the KB941090 Microsoft Update in the
> >> "Second" section to fix the stuck message problem.
> >>
> >>
> >> 'Windows Mail problems'
> >> (http://www.vistax64.com/tutorials/62...-problems.html)
> >>
> >>
> >> Shawn
> >>
> >>
> >> --
> >> Brink
> >>
> >> *There are no dumb questions, just the people that do not ask
> >> them.*
> >> '*VISTA FORUMS*' (http://www.vistax64.com)
> >> *Please post feedback to help others.*
> >>
>
>

You're welcome.

--
Gary VanderMolen, MS-MVP


"mdpianist" <mdpianist@discussions.microsoft.com> wrote in message news:B2FBDCB7-E583-40BA-AB9F-814A7CDD49F4@microsoft.com...
> Thank you so much....this finally worked. All I had to do was download that
> update. None of the other above "solutions" worked without buying software
> first.
>
>
>
>
> "Gary VanderMolen" wrote:
>
>> That fix was superseded by a newer Microsoft fix:
>> http://support.microsoft.com/default.aspx/kb/941090
>>
>> --
>> Gary VanderMolen, MS-MVP
>>
>>
>> "Sherrylgallery" <Sherrylgallery@discussions.microsoft.com> wrote in message
>> news:8E7AC809-44C9-4FB2-AA3F-02A2EBADBD30@microsoft.com...
>> >i finally found the answer to these"stuck' messages by calling HP directly.
>> > I tried the patches first and the other suggestions, but none had worked.
>> > So, this might work for you too. i keep the downloaded files on my computer
>> > for any future problems, but since the fix in April, I have not had a problem
>> > with Windows Mail. Here is the site that HP sent me to and you simply follow
>> > the instructions to download and run what you need:
>> > http://www.oehelp.com/WMUtil/
>> > Good luck! Hope this works for you as it did for me.
>> >
>> > "Brink" wrote:
>> >
>> >>
>> >> Dianna of Marion, OH;746808 Wrote:
>> >> > "Jan Michael" wrote:
>> >> > > > >
>> >> > > > I am trying to delete a 'Sent message' and a box with the message an
>> >> > > "unknown
>> >> > > > error has occurred" pops up and will not allow me to delete the
>> >> > > message.
>> >> > > >
>> >> > > > Could anyone give me a suggetion on why this is happening and how to
>> >> > > get rid
>> >> > > > of it? > >
>> >>
>> >> Hello Dianna,
>> >>
>> >> This will help show you how to fix the stuck undeletable email message
>> >> problem in Windows Mail for all folders.
>> >>
>> >> The KB941090 update will just fix the problem for now. You must stop
>> >> the cause to prevent it from happening again. Read the "First" section
>> >> in this tutorial about antivirus programs to help prevent this from
>> >> happening again, then install the KB941090 Microsoft Update in the
>> >> "Second" section to fix the stuck message problem.
>> >>
>> >>
>> >> 'Windows Mail problems'
>> >> (http://www.vistax64.com/tutorials/62...-problems.html)
>> >>
>> >>
>> >> Shawn
>> >>
>> >>
>> >> --
>> >> Brink
>> >>
>> >> *There are no dumb questions, just the people that do not ask
>> >> them.*
>> >> '*VISTA FORUMS*' (http://www.vistax64.com)
>> >> *Please post feedback to help others.*
>> >>
>>
>>

i am getting the same message and this is not allowing my other email to be
sent they are in my out box and when i try to send/recieve i cant not send
anything out of my box it keeps saying unknown error . please help me someone


"Jan Michael" wrote:

> I am trying to delete a 'Sent message' and a box with the message an "unknown
> error has occurred" pops up and will not allow me to delete the message.
>
> Could anyone give me a suggetion on why this is happening and how to get rid
> of it?

nurse missy;756383 Wrote:
> i am getting the same message and this is not allowing my other email to
> be
> sent they are in my out box and when i try to send/recieve i cant not
> send
> anything out of my box it keeps saying unknown error . please help me
> someone
>
>
> "Jan Michael" wrote:
> > > >
> > > I am trying to delete a 'Sent message' and a box with the message an
> > "unknown
> > > error has occurred" pops up and will not allow me to delete the
> > message.
> > >
> > > Could anyone give me a suggetion on why this is happening and how to
> > get rid
> > > of it? > >

Hello Nurse Missy,

This will help show you how to fix the stuck undeletable email message
problem in Windows Mail for all folders.

Installing the KB941090 update will just fix the problem for now. You
must stop the cause to prevent it from happening again. Read the section
titled "FIRST" in this tutorial about antivirus and other security
programs to help prevent this from happening again, then install the
KB941090 Microsoft Update in the section titled "SECOND" to fix and be
able to delete the stuck message from the problem folder.


'Windows Mail problems'
(http://www.vistax64.com/tutorials/62...-problems.html)


Shawn


--
Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*' (http://www.vistax64.com)
*Please post feedback to help others.*

Success. Thanks a million.

--
Pejay


"robertmiles@bellsouthNOSPAM.net" wrote:

>
> "Jan Michael" <Jan Michael@discussions.microsoft.com> wrote in message
> news:7D059AB3-343B-41A8-B4E2-5DB7D597E3B7@microsoft.com...
> >I am trying to delete a 'Sent message' and a box with the message an
> >"unknown
> > error has occurred" pops up and will not allow me to delete the message.
> >
> > Could anyone give me a suggetion on why this is happening and how to get
> > rid
> > of it?
>
> It's usually a problem caused by your antivirus software.
>
> Download and install this fix, with Windows Mail not running:
>
> http://support.microsoft.com/default.aspx/kb/941090
>
> Although it's labelled as for mail stuck in the Outbox, it also works in
> other folders. If you don't know whether to use the 32-bit version or
> the 64-bit version, try the 32-bit version first. Certain common
> antivirus programs, such as most of those from Norton or McAfee,
> or a recent one from Trend, tend to cause such problems, although
> seldom immediately, so if you have such a program, remember
> where to find the fix - you are likely to need it again.
>
> You'll probably have to delete that message after applying the
> fix, but it should work then.
>
>
>

You're welcome.

"kelly-peterjohn" <kellypeterjohn@discussions.microsoft.com> wrote in
message news:2C3D4436-1554-48F5-BB0D-DF19A16BA008@microsoft.com...
> Success. Thanks a million.
>
> --
> Pejay
>
>
> "robertmiles@bellsouthNOSPAM.net" wrote:
>
>>
>> "Jan Michael" <Jan Michael@discussions.microsoft.com> wrote in message
>> news:7D059AB3-343B-41A8-B4E2-5DB7D597E3B7@microsoft.com...
>> >I am trying to delete a 'Sent message' and a box with the message an
>> >"unknown
>> > error has occurred" pops up and will not allow me to delete the
>> > message.
>> >
>> > Could anyone give me a suggetion on why this is happening and how to
>> > get
>> > rid
>> > of it?
>>
>> It's usually a problem caused by your antivirus software.
>>
>> Download and install this fix, with Windows Mail not running:
>>
>> http://support.microsoft.com/default.aspx/kb/941090
>>
>> Although it's labelled as for mail stuck in the Outbox, it also works in
>> other folders. If you don't know whether to use the 32-bit version or
>> the 64-bit version, try the 32-bit version first. Certain common
>> antivirus programs, such as most of those from Norton or McAfee,
>> or a recent one from Trend, tend to cause such problems, although
>> seldom immediately, so if you have such a program, remember
>> where to find the fix - you are likely to need it again.
>>
>> You'll probably have to delete that message after applying the
>> fix, but it should work then.
>>
>>
>>

"Jan Michael" wrote:

> I am trying to delete a 'Sent message' and a box with the message an "unknown
> error has occurred" pops up and will not allow me to delete the message.
>
> Could anyone give me a suggetion on why this is happening and how to get rid
> of it?

In Windows Mail, unknown errors and undeletable messages are often
due to interference from an antivirus program. What if any antivirus
programs do you have, and have you ever had a Norton or McAfee
antivirus program on that computer, even one of the trial versions thar
often come already installed on new computers?

For a temporary fix, download and run this program, with Windows
Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit versions first.
The Vista SP1 update includes this hotfix and more, but takes longer
to install.

"michaelwood" <michaelwood@discussions.microsoft.com> wrote in message
news:8F4A86BC-6CB1-4C16-9999-92DC34CE6F35@microsoft.com...
>
>
> "Jan Michael" wrote:
>
>> I am trying to delete a 'Sent message' and a box with the message an
>> "unknown
>> error has occurred" pops up and will not allow me to delete the message.
>>
>> Could anyone give me a suggetion on why this is happening and how to get
>> rid
>> of it?