Unable to delete e-mails

I can view an e-mail and then without warning the next time I go to view it,
the system tells me 'the message could not be displayed. Windows mail has
encuntered an unexpected problem while displaying this message. Check your
computer for low memory or low disk space and try again.' This has occurred
to e-mails in my inbox and also to e-mails that have been moved to the
deleted file. When I went to delete them out of the deleted file it gives me
the above error. I have plenty of space and memory. It does not happen to
all e-mails and there is no connection between the e-mails this has occurred.

"Mary" wrote:

> I can view an e-mail and then without warning the next time I go to view it,
> the system tells me 'the message could not be displayed. Windows mail has
> encuntered an unexpected problem while displaying this message. Check your
> computer for low memory or low disk space and try again.' This has occurred
> to e-mails in my inbox and also to e-mails that have been moved to the
> deleted file. When I went to delete them out of the deleted file it gives me
> the above error. I have plenty of space and memory. It does not happen to
> all e-mails and there is no connection between the e-mails this has occurred.
>

"allanp" <allanp@discussions.microsoft.com> wrote in message
newsEB40177-4079-4B80-9105-1983EFB29C8E@microsoft.com...
> "Mary" wrote:
>
>> I can view an e-mail and then without warning the next time I go to view
>> it,
>> the system tells me 'the message could not be displayed. Windows mail has
>> encuntered an unexpected problem while displaying this message. Check
>> your
>> computer for low memory or low disk space and try again.' This has
>> occurred
>> to e-mails in my inbox and also to e-mails that have been moved to the
>> deleted file. When I went to delete them out of the deleted file it gives
>> me
>> the above error. I have plenty of space and memory. It does not happen
>> to
>> all e-mails and there is no connection between the e-mails this has
>> occurred.
>>
Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.

Mary;552005 Wrote:
> I can view an e-mail and then without warning the next time I go to view
> it,
> the system tells me 'the message could not be displayed. Windows mail
> has
> en****ered an unexpected problem while displaying this message. Check
> your
> computer for low memory or low disk space and try again.' This has
> occurred
> to e-mails in my inbox and also to e-mails that have been moved to the
> deleted file. When I went to delete them out of the deleted file it
> gives me
> the above error. I have plenty of space and memory. It does not happen
> to
> all e-mails and there is no connection between the e-mails this has
> occurred.

Hi Mary and Allanp,

This will fix the stuck undeletable email message problem:

The KB941090 update will just fix the problem for now. You must stop
the cause to prevent it from happening again. Read the "First" section
in this tutorial about antivirus and anti-spyware/adware programs to
help prevent this from happening again, then install the KB941090
Microsoft Update in the "Second" section to fix the stuck message
problem.

'Windows Mail problems'
(http://www.vistax64.com/tutorials/62...-problems.html)

Shawn


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*There are no dumb questions, just the people that do not ask them.*
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"Mary" <Mary@discussions.microsoft.com> wrote in message
news:4A7CD6F0-7161-40D2-90BE-0C8BDAFF9A9F@microsoft.com...
>I can view an e-mail and then without warning the next time I go to view
>it,
> the system tells me 'the message could not be displayed. Windows mail has
> encuntered an unexpected problem while displaying this message. Check your
> computer for low memory or low disk space and try again.' This has
> occurred
> to e-mails in my inbox and also to e-mails that have been moved to the
> deleted file. When I went to delete them out of the deleted file it gives
> me
> the above error. I have plenty of space and memory. It does not happen to
> all e-mails and there is no connection between the e-mails this has
> occurred.
>

First, turn off email scanning in your anti-virus. Then go into its
settings and tell it not to scan EML files.

If it's Norton of McAfee uninstall it.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email