Folders that disappear and many other problems with windows mail and Vista

Hi,

My new portable pc is under vista. I then had to switch from outllook
express to windows mail :

1/ I lost the possibility of using an hotmail account
2/ When i read a mail, the count of unread mails (at the right of the
folder's name) does not change till next opening of windows mail
3/ Windows mail is very very slow
4/ Very often a message says that mails cannot be displayed due to lack of
memory (my PC has 2 Mb and is a brand new toshiba X200-213) or to hard disk
space (there are 55 Gb free)
5/ Very often, all folders disappear . The only one folder left is the inbox
and i cannot see its content. After rebooting my pc i can see all folders
and mails again.

Any help or advice on points 2,4 or 5 ?

Many thanks
Luc-Aix (from Aix-en-Provence / France)

Part of your problem is probably due to running a non-
compatible antivirus (McAfee or Norton).

Since you need Hotmail access, there is little point in attempting
to fix your Windows Mail. You need to upgrade to Windows
Live Mail:
http://get.live.com/wlmail/overview

Even with Windows Live Mail, your antivirus needs to be set
*not* to scan emails. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

--
Gary VanderMolen [MS-MVP WLM]


"luc-aix" <luc@pasdespam.com> wrote in message news:O9secZOQIHA.2000@TK2MSFTNGP05.phx.gbl...
> Hi,
>
> My new portable pc is under vista. I then had to switch from outllook express to windows mail :
>
> 1/ I lost the possibility of using an hotmail account
> 2/ When i read a mail, the count of unread mails (at the right of the folder's name) does not change till next opening of
> windows mail
> 3/ Windows mail is very very slow
> 4/ Very often a message says that mails cannot be displayed due to lack of memory (my PC has 2 Mb and is a brand new toshiba
> X200-213) or to hard disk space (there are 55 Gb free)
> 5/ Very often, all folders disappear . The only one folder left is the inbox and i cannot see its content. After rebooting my pc
> i can see all folders and mails again.
>
> Any help or advice on points 2,4 or 5 ?
>
> Many thanks
> Luc-Aix (from Aix-en-Provence / France)
>
>

Thanks for your help

> Part of your problem is probably due to running a non-
> compatible antivirus (McAfee or Norton).

I use Norton.. Do you mean i should stop using it? Is it a bug Norton is
going to fix?

> Since you need Hotmail access, there is little point in attempting
> to fix your Windows Mail. You need to upgrade to Windows
> Live Mail:

I was reluctant to use windows live mail and the links with the web. I was
wondering whether my non-hotmail accounts and address book would be known by
microsoft of kept private on my pc. I also read there were commercial
banners with windows live mail

Even with Windows Live Mail, your antivirus needs to be set
*not* to scan emails. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

Do i have do stop using Norton or just stop scanning the mails? I never had
any problem with outlook express wich i much prefer

Thanks
Luc


"Gary VanderMolen" <gary@NoMail.invalid> a écrit dans le message de
news:%23L1GFmOQIHA.4656@TK2MSFTNGP03.phx.gbl...
> Part of your problem is probably due to running a non-
> compatible antivirus (McAfee or Norton).
>
> Since you need Hotmail access, there is little point in attempting
> to fix your Windows Mail. You need to upgrade to Windows
> Live Mail:
> http://get.live.com/wlmail/overview
>
> Even with Windows Live Mail, your antivirus needs to be set
> *not* to scan emails. For more on this topic see
> http://www.oehelp.com/OETips.aspx#3
>
> --
> Gary VanderMolen [MS-MVP WLM]
>
>
> "luc-aix" <luc@pasdespam.com> wrote in message
> news:O9secZOQIHA.2000@TK2MSFTNGP05.phx.gbl...
>> Hi,
>>
>> My new portable pc is under vista. I then had to switch from outllook
>> express to windows mail :
>>
>> 1/ I lost the possibility of using an hotmail account
>> 2/ When i read a mail, the count of unread mails (at the right of the
>> folder's name) does not change till next opening of windows mail
>> 3/ Windows mail is very very slow
>> 4/ Very often a message says that mails cannot be displayed due to lack
>> of memory (my PC has 2 Mb and is a brand new toshiba X200-213) or to hard
>> disk space (there are 55 Gb free)
>> 5/ Very often, all folders disappear . The only one folder left is the
>> inbox and i cannot see its content. After rebooting my pc i can see all
>> folders and mails again.
>>
>> Any help or advice on points 2,4 or 5 ?
>>
>> Many thanks
>> Luc-Aix (from Aix-en-Provence / France)
>>
>>
>
>

Windows Mail appears to be more sensitive to corruption from
aggressive antivirus programs (such as Norton) than Windows Live
Mail is. As I said before, you should be OK using Norton with the
latter as long as you make sure Norton's email scanning option is off.

The only connections that Windows Live Mail has with the web are
the ones you allow. There are no ads or commercial banners.
--
Gary VanderMolen [MS-MVP WLM]


"luc-aix" <luc@pasdespam.com> wrote in message news:uKQRJ2OQIHA.3556@TK2MSFTNGP03.phx.gbl...
> Thanks for your help
>
>> Part of your problem is probably due to running a non-
>> compatible antivirus (McAfee or Norton).
>
> I use Norton.. Do you mean i should stop using it? Is it a bug Norton is going to fix?
>
>> Since you need Hotmail access, there is little point in attempting
>> to fix your Windows Mail. You need to upgrade to Windows
>> Live Mail:
>
> I was reluctant to use windows live mail and the links with the web. I was wondering whether my non-hotmail accounts and address
> book would be known by microsoft of kept private on my pc. I also read there were commercial banners with windows live mail
>
> Even with Windows Live Mail, your antivirus needs to be set
> *not* to scan emails. For more on this topic see
> http://www.oehelp.com/OETips.aspx#3
>
> Do i have do stop using Norton or just stop scanning the mails? I never had any problem with outlook express wich i much prefer
>
> Thanks
> Luc
>
>
> "Gary VanderMolen" <gary@NoMail.invalid> a écrit dans le message de news:%23L1GFmOQIHA.4656@TK2MSFTNGP03.phx.gbl...
>> Part of your problem is probably due to running a non-
>> compatible antivirus (McAfee or Norton).
>>
>> Since you need Hotmail access, there is little point in attempting
>> to fix your Windows Mail. You need to upgrade to Windows
>> Live Mail:
>> http://get.live.com/wlmail/overview
>>
>> Even with Windows Live Mail, your antivirus needs to be set
>> *not* to scan emails. For more on this topic see
>> http://www.oehelp.com/OETips.aspx#3
>>
>> --
>> Gary VanderMolen [MS-MVP WLM]
>>
>>
>> "luc-aix" <luc@pasdespam.com> wrote in message news:O9secZOQIHA.2000@TK2MSFTNGP05.phx.gbl...
>>> Hi,
>>>
>>> My new portable pc is under vista. I then had to switch from outllook express to windows mail :
>>>
>>> 1/ I lost the possibility of using an hotmail account
>>> 2/ When i read a mail, the count of unread mails (at the right of the folder's name) does not change till next opening of
>>> windows mail
>>> 3/ Windows mail is very very slow
>>> 4/ Very often a message says that mails cannot be displayed due to lack of memory (my PC has 2 Mb and is a brand new toshiba
>>> X200-213) or to hard disk space (there are 55 Gb free)
>>> 5/ Very often, all folders disappear . The only one folder left is the inbox and i cannot see its content. After rebooting my
>>> pc i can see all folders and mails again.
>>>
>>> Any help or advice on points 2,4 or 5 ?
>>>
>>> Many thanks
>>> Luc-Aix (from Aix-en-Provence / France)
>>>
>>>
>>
>>
>

If (when) Norton fixes their bug they will issue an autimatic update later
that breaks WinMail again.

"luc-aix" <luc@pasdespam.com> wrote in message
news:uKQRJ2OQIHA.3556@TK2MSFTNGP03.phx.gbl...
> Thanks for your help
>
>> Part of your problem is probably due to running a non-
>> compatible antivirus (McAfee or Norton).
>
> I use Norton.. Do you mean i should stop using it? Is it a bug Norton is
> going to fix?
>
>> Since you need Hotmail access, there is little point in attempting
>> to fix your Windows Mail. You need to upgrade to Windows
>> Live Mail:
>
> I was reluctant to use windows live mail and the links with the web. I was
> wondering whether my non-hotmail accounts and address book would be known
> by microsoft of kept private on my pc. I also read there were commercial
> banners with windows live mail
>
> Even with Windows Live Mail, your antivirus needs to be set
> *not* to scan emails. For more on this topic see
> http://www.oehelp.com/OETips.aspx#3
>
> Do i have do stop using Norton or just stop scanning the mails? I never
> had any problem with outlook express wich i much prefer
>
> "Gary VanderMolen" <gary@NoMail.invalid> a écrit dans le message de
> news:%23L1GFmOQIHA.4656@TK2MSFTNGP03.phx.gbl...
>> Part of your problem is probably due to running a non-
>> compatible antivirus (McAfee or Norton).
>>
>> Since you need Hotmail access, there is little point in attempting
>> to fix your Windows Mail. You need to upgrade to Windows
>> Live Mail:
>> http://get.live.com/wlmail/overview
>>
>> Even with Windows Live Mail, your antivirus needs to be set
>> *not* to scan emails. For more on this topic see
>> http://www.oehelp.com/OETips.aspx#3
>>
>> "luc-aix" <luc@pasdespam.com> wrote in message
>> news:O9secZOQIHA.2000@TK2MSFTNGP05.phx.gbl...
>>> Hi,
>>>
>>> My new portable pc is under vista. I then had to switch from outllook
>>> express to windows mail :
>>>
>>> 1/ I lost the possibility of using an hotmail account
>>> 2/ When i read a mail, the count of unread mails (at the right of the
>>> folder's name) does not change till next opening of windows mail
>>> 3/ Windows mail is very very slow
>>> 4/ Very often a message says that mails cannot be displayed due to lack
>>> of memory (my PC has 2 Mb and is a brand new toshiba X200-213) or to
>>> hard disk space (there are 55 Gb free)
>>> 5/ Very often, all folders disappear . The only one folder left is the
>>> inbox and i cannot see its content. After rebooting my pc i can see all
>>> folders and mails again.
>>>
>>> Any help or advice on points 2,4 or 5 ?

i will try it then . in unactivated norton and stil have the same problems
with windows mail

many other problems with vista and internet explorer since i switch from xp
to vista. which newsgroup would you advise me for vista and ie7?

thanks


"Gary VanderMolen" <gary@NoMail.invalid> a écrit dans le message de news:
O4z0sGTQIHA.4684@TK2MSFTNGP06.phx.gbl...
> Windows Mail appears to be more sensitive to corruption from
> aggressive antivirus programs (such as Norton) than Windows Live
> Mail is. As I said before, you should be OK using Norton with the
> latter as long as you make sure Norton's email scanning option is off.
>
> The only connections that Windows Live Mail has with the web are
> the ones you allow. There are no ads or commercial banners.
> --
> Gary VanderMolen [MS-MVP WLM]
>
>
> "luc-aix" <luc@pasdespam.com> wrote in message
> news:uKQRJ2OQIHA.3556@TK2MSFTNGP03.phx.gbl...
>> Thanks for your help
>>
>>> Part of your problem is probably due to running a non-
>>> compatible antivirus (McAfee or Norton).
>>
>> I use Norton.. Do you mean i should stop using it? Is it a bug Norton is
>> going to fix?
>>
>>> Since you need Hotmail access, there is little point in attempting
>>> to fix your Windows Mail. You need to upgrade to Windows
>>> Live Mail:
>>
>> I was reluctant to use windows live mail and the links with the web. I
>> was wondering whether my non-hotmail accounts and address book would be
>> known by microsoft of kept private on my pc. I also read there were
>> commercial banners with windows live mail
>>
>> Even with Windows Live Mail, your antivirus needs to be set
>> *not* to scan emails. For more on this topic see
>> http://www.oehelp.com/OETips.aspx#3
>>
>> Do i have do stop using Norton or just stop scanning the mails? I never
>> had any problem with outlook express wich i much prefer
>>
>> Thanks
>> Luc
>>
>>
>> "Gary VanderMolen" <gary@NoMail.invalid> a écrit dans le message de
>> news:%23L1GFmOQIHA.4656@TK2MSFTNGP03.phx.gbl...
>>> Part of your problem is probably due to running a non-
>>> compatible antivirus (McAfee or Norton).
>>>
>>> Since you need Hotmail access, there is little point in attempting
>>> to fix your Windows Mail. You need to upgrade to Windows
>>> Live Mail:
>>> http://get.live.com/wlmail/overview
>>>
>>> Even with Windows Live Mail, your antivirus needs to be set
>>> *not* to scan emails. For more on this topic see
>>> http://www.oehelp.com/OETips.aspx#3
>>>
>>> --
>>> Gary VanderMolen [MS-MVP WLM]
>>>
>>>
>>> "luc-aix" <luc@pasdespam.com> wrote in message
>>> news:O9secZOQIHA.2000@TK2MSFTNGP05.phx.gbl...
>>>> Hi,
>>>>
>>>> My new portable pc is under vista. I then had to switch from outllook
>>>> express to windows mail :
>>>>
>>>> 1/ I lost the possibility of using an hotmail account
>>>> 2/ When i read a mail, the count of unread mails (at the right of the
>>>> folder's name) does not change till next opening of windows mail
>>>> 3/ Windows mail is very very slow
>>>> 4/ Very often a message says that mails cannot be displayed due to lack
>>>> of memory (my PC has 2 Mb and is a brand new toshiba X200-213) or to
>>>> hard disk space (there are 55 Gb free)
>>>> 5/ Very often, all folders disappear . The only one folder left is the
>>>> inbox and i cannot see its content. After rebooting my pc i can see all
>>>> folders and mails again.
>>>>
>>>> Any help or advice on points 2,4 or 5 ?
>>>>
>>>> Many thanks
>>>> Luc-Aix (from Aix-en-Provence / France)
>>>>
>>>>
>>>
>>>
>>
>
>

For the problems caused by Norton, you need to uninstall it to stop it
from causing problems, not just inactivate it. You may want to replace
it with either avast! or AVG, either one with a custom install that tells
it to leave out the part that scans email.

http://www.avast.com/eng/avast_4_home.html

http://free.grisoft.com/doc/5390/us/frt/0?prd=aff

There doesn't seem to be a newsgroup for ie7 in English yet. You might
try microsoft.public.windows.inetexplorer.ie6.browser, but be sure to
say you're discussing ie7 under Vista.

"luc-aix" <luc@pasdespam.com> wrote in message
news:O4F24IbQIHA.3940@TK2MSFTNGP05.phx.gbl...
>i will try it then . in unactivated norton and stil have the same problems
>with windows mail
>
> many other problems with vista and internet explorer since i switch from
> xp to vista. which newsgroup would you advise me for vista and ie7?
>
> thanks
>
>
> "Gary VanderMolen" <gary@NoMail.invalid> a écrit dans le message de news:
> O4z0sGTQIHA.4684@TK2MSFTNGP06.phx.gbl...
>> Windows Mail appears to be more sensitive to corruption from
>> aggressive antivirus programs (such as Norton) than Windows Live
>> Mail is. As I said before, you should be OK using Norton with the
>> latter as long as you make sure Norton's email scanning option is off.
>>
>> The only connections that Windows Live Mail has with the web are
>> the ones you allow. There are no ads or commercial banners.
>> --
>> Gary VanderMolen [MS-MVP WLM]
>>
>>
>> "luc-aix" <luc@pasdespam.com> wrote in message
>> news:uKQRJ2OQIHA.3556@TK2MSFTNGP03.phx.gbl...
>>> Thanks for your help
>>>
>>>> Part of your problem is probably due to running a non-
>>>> compatible antivirus (McAfee or Norton).
>>>
>>> I use Norton.. Do you mean i should stop using it? Is it a bug Norton is
>>> going to fix?
>>>
>>>> Since you need Hotmail access, there is little point in attempting
>>>> to fix your Windows Mail. You need to upgrade to Windows
>>>> Live Mail:
>>>
>>> I was reluctant to use windows live mail and the links with the web. I
>>> was wondering whether my non-hotmail accounts and address book would be
>>> known by microsoft of kept private on my pc. I also read there were
>>> commercial banners with windows live mail
>>>
>>> Even with Windows Live Mail, your antivirus needs to be set
>>> *not* to scan emails. For more on this topic see
>>> http://www.oehelp.com/OETips.aspx#3
>>>
>>> Do i have do stop using Norton or just stop scanning the mails? I never
>>> had any problem with outlook express wich i much prefer
>>>
>>> Thanks
>>> Luc
>>>
>>>
>>> "Gary VanderMolen" <gary@NoMail.invalid> a écrit dans le message de
>>> news:%23L1GFmOQIHA.4656@TK2MSFTNGP03.phx.gbl...
>>>> Part of your problem is probably due to running a non-
>>>> compatible antivirus (McAfee or Norton).
>>>>
>>>> Since you need Hotmail access, there is little point in attempting
>>>> to fix your Windows Mail. You need to upgrade to Windows
>>>> Live Mail:
>>>> http://get.live.com/wlmail/overview
>>>>
>>>> Even with Windows Live Mail, your antivirus needs to be set
>>>> *not* to scan emails. For more on this topic see
>>>> http://www.oehelp.com/OETips.aspx#3
>>>>
>>>> --
>>>> Gary VanderMolen [MS-MVP WLM]
>>>>
>>>>
>>>> "luc-aix" <luc@pasdespam.com> wrote in message
>>>> news:O9secZOQIHA.2000@TK2MSFTNGP05.phx.gbl...
>>>>> Hi,
>>>>>
>>>>> My new portable pc is under vista. I then had to switch from outllook
>>>>> express to windows mail :
>>>>>
>>>>> 1/ I lost the possibility of using an hotmail account
>>>>> 2/ When i read a mail, the count of unread mails (at the right of the
>>>>> folder's name) does not change till next opening of windows mail
>>>>> 3/ Windows mail is very very slow
>>>>> 4/ Very often a message says that mails cannot be displayed due to
>>>>> lack of memory (my PC has 2 Mb and is a brand new toshiba X200-213) or
>>>>> to hard disk space (there are 55 Gb free)
>>>>> 5/ Very often, all folders disappear . The only one folder left is the
>>>>> inbox and i cannot see its content. After rebooting my pc i can see
>>>>> all folders and mails again.
>>>>>
>>>>> Any help or advice on points 2,4 or 5 ?
>>>>>
>>>>> Many thanks
>>>>> Luc-Aix (from Aix-en-Provence / France)
>>>>>
>>>>>
>>>>
>>>>
>>>
>>
>>
>
>