Urgent - Windows Mail keeps asking for confirmation of login and will not receive (login is correct)

When I try to receive messages, windows repeatedly asks for confirmation of
the login information. I am quite certain that it is correct. The accounts
are configured identically to how they were in Outlook Express. Help! I
urgently need to check my mail. The error message is below:
Account: 'mail.toucanmultimedia.com', Server: 'mail.toucanmultimedia.com',
Protocol: POP3, Server Response: '-ERR Login failed.', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
I tried it with "my server requires authentication" checked as it was in
Outlook Express, and with it unchecked. Any Idea why this doesn't work? I
have attached screenshots of the account configuration.

I notice that for email username you just have "toucan".
Have you tried it with "toucan@toucanmultimedia.com"?

--
Gary VanderMolen [MS-MVP WLM]


"Gavacho" <support@toucanmultimedia.com> wrote in message news:%233v9g$fPIHA.5988@TK2MSFTNGP02.phx.gbl...
> When I try to receive messages, windows repeatedly asks for confirmation of
> the login information. I am quite certain that it is correct. The accounts
> are configured identically to how they were in Outlook Express. Help! I
> urgently need to check my mail. The error message is below:
> Account: 'mail.toucanmultimedia.com', Server: 'mail.toucanmultimedia.com',
> Protocol: POP3, Server Response: '-ERR Login failed.', Port: 110,
> Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
> I tried it with "my server requires authentication" checked as it was in
> Outlook Express, and with it unchecked. Any Idea why this doesn't work? I
> have attached screenshots of the account configuration.