Folders disappeared from inbox

In the past when I've had this problem, I restarted my laptop and the
folders re-appeared. Unfortunately, I've not been able to get them to come
back this time. Does anyone have any suggestions? Thanks in advance.

Hello -- update:

Have tried the following with no luck:

Downloaded updates, downloaded fix noted in posts but rec'd reply -- does
not apply to system. Folder list is checked in view.

When I try to 'find' a folder, the folder appears when I browse but it does
not appear as a sub-folder in the in box. As a result, cannot file mail in
these folders nor can they be viewed in the normal fashion.

Hope someone can help.

Thank you in advance.

"SharonR" wrote:

> In the past when I've had this problem, I restarted my laptop and the
> folders re-appeared. Unfortunately, I've not been able to get them to come
> back this time. Does anyone have any suggestions? Thanks in advance.

Which antivirus are you running? If McAfee or Norton, uninstall those
(as a test), to see if that corrects the problem. You can always
reinstall your antivirus if it makes no difference.

--
Gary VanderMolen [MS-MVP WLM]


"SharonR" <SharonR@discussions.microsoft.com> wrote in message news:7143F4C3-A256-4B34-88FE-4CE65FFDA1A6@microsoft.com...
> Hello -- update:
>
> Have tried the following with no luck:
>
> Downloaded updates, downloaded fix noted in posts but rec'd reply -- does
> not apply to system. Folder list is checked in view.
>
> When I try to 'find' a folder, the folder appears when I browse but it does
> not appear as a sub-folder in the in box. As a result, cannot file mail in
> these folders nor can they be viewed in the normal fashion.
>
> Hope someone can help.
>
> Thank you in advance.
>
> "SharonR" wrote:
>
>> In the past when I've had this problem, I restarted my laptop and the
>> folders re-appeared. Unfortunately, I've not been able to get them to come
>> back this time. Does anyone have any suggestions? Thanks in advance.

SharonR;543330 Wrote:
> Hello -- update:
>
> Have tried the following with no luck:
>
> Downloaded updates, downloaded fix noted in posts but rec'd reply --
> does
> not apply to system. Folder list is checked in view.
>
> When I try to 'find' a folder, the folder appears when I browse but it
> does
> not appear as a sub-folder in the in box. As a result, cannot file mail
> in
> these folders nor can they be viewed in the normal fashion.
>
> Hope someone can help.
>
> Thank you in advance.
>

Sharon,

Where does the folder appear at?

Can you drag the folder(s) from where it appears and drop it into the
Inbox to make it a subfolder again?

Shawn


--
brink

*There are no dumb questions, just the people that do not ask them.*
WWW.VISTAX64.COM (\"HTTP://WWW.VISTAX64.COM\")
*Please post feedback to help others.*

Hello Gary -- thank you for your reply. I have McAfee on my laptop Tthis is
what my Dell came with when it was purchased earlier this year).
I'll uninstall the McAfee & give it a try as you've suggested.

Thanks again.

SharonR

"Gary VanderMolen" wrote:

> Which antivirus are you running? If McAfee or Norton, uninstall those
> (as a test), to see if that corrects the problem. You can always
> reinstall your antivirus if it makes no difference.
>
> --
> Gary VanderMolen [MS-MVP WLM]
>
>
> "SharonR" <SharonR@discussions.microsoft.com> wrote in message news:7143F4C3-A256-4B34-88FE-4CE65FFDA1A6@microsoft.com...
> > Hello -- update:
> >
> > Have tried the following with no luck:
> >
> > Downloaded updates, downloaded fix noted in posts but rec'd reply -- does
> > not apply to system. Folder list is checked in view.
> >
> > When I try to 'find' a folder, the folder appears when I browse but it does
> > not appear as a sub-folder in the in box. As a result, cannot file mail in
> > these folders nor can they be viewed in the normal fashion.
> >
> > Hope someone can help.
> >
> > Thank you in advance.
> >
> > "SharonR" wrote:
> >
> >> In the past when I've had this problem, I restarted my laptop and the
> >> folders re-appeared. Unfortunately, I've not been able to get them to come
> >> back this time. Does anyone have any suggestions? Thanks in advance.
>
>
>

Hello Gary -- Thank you so very much......I uninstalled McAfee and my
sub-folders re-appeared in my inbox! I can't thank you enough. Do you have
any other suggestions on what type of anti-virus to run?? My son has
suggested Avast. Would appreciate your thoghts.

Regards,

SharonR

"SharonR" wrote:

> Hello Gary -- thank you for your reply. I have McAfee on my laptop Tthis is
> what my Dell came with when it was purchased earlier this year).
> I'll uninstall the McAfee & give it a try as you've suggested.
>
> Thanks again.
>
> SharonR
>
> "Gary VanderMolen" wrote:
>
> > Which antivirus are you running? If McAfee or Norton, uninstall those
> > (as a test), to see if that corrects the problem. You can always
> > reinstall your antivirus if it makes no difference.
> >
> > --
> > Gary VanderMolen [MS-MVP WLM]
> >
> >
> > "SharonR" <SharonR@discussions.microsoft.com> wrote in message news:7143F4C3-A256-4B34-88FE-4CE65FFDA1A6@microsoft.com...
> > > Hello -- update:
> > >
> > > Have tried the following with no luck:
> > >
> > > Downloaded updates, downloaded fix noted in posts but rec'd reply -- does
> > > not apply to system. Folder list is checked in view.
> > >
> > > When I try to 'find' a folder, the folder appears when I browse but it does
> > > not appear as a sub-folder in the in box. As a result, cannot file mail in
> > > these folders nor can they be viewed in the normal fashion.
> > >
> > > Hope someone can help.
> > >
> > > Thank you in advance.
> > >
> > > "SharonR" wrote:
> > >
> > >> In the past when I've had this problem, I restarted my laptop and the
> > >> folders re-appeared. Unfortunately, I've not been able to get them to come
> > >> back this time. Does anyone have any suggestions? Thanks in advance.
> >
> >
> >

Hello Brink -- thank you for your response. The folders re-appeared after I
removed McAfee.

(The folders appeared when I right clicked on the inbox and selected 'find'.
I'll keep your suggestion as a back-up in case I need it for next time).

Thank you again,

Regards,

SharonR

"brink" wrote:

>
> SharonR;543330 Wrote:
> > Hello -- update:
> >
> > Have tried the following with no luck:
> >
> > Downloaded updates, downloaded fix noted in posts but rec'd reply --
> > does
> > not apply to system. Folder list is checked in view.
> >
> > When I try to 'find' a folder, the folder appears when I browse but it
> > does
> > not appear as a sub-folder in the in box. As a result, cannot file mail
> > in
> > these folders nor can they be viewed in the normal fashion.
> >
> > Hope someone can help.
> >
> > Thank you in advance.
> >
>
> Sharon,
>
> Where does the folder appear at?
>
> Can you drag the folder(s) from where it appears and drop it into the
> Inbox to make it a subfolder again?
>
> Shawn
>
>
> --
> brink
>
> *There are no dumb questions, just the people that do not ask them.*
> WWW.VISTAX64.COM (\"HTTP://WWW.VISTAX64.COM\")
> *Please post feedback to help others.*
>

SharonR;544029 Wrote:
> Hello Brink -- thank you for your response. The folders re-appeared
> after I
> removed McAfee.
>
> (The folders appeared when I right clicked on the inbox and selected
> 'find'.
> I'll keep your suggestion as a back-up in case I need it for next
> time).
>
> Thank you again,
>
> Regards,
>
> SharonR
>

Sharon,

Glad to hear that Gary's solution worked for you. Thank you for the
feedback.

Shawn


--
brink

*There are no dumb questions, just the people that do not ask them.*
WWW.VISTAX64.COM (\"HTTP://WWW.VISTAX64.COM\")
*Please post feedback to help others.*

Gary doesn't seem to be posting at this hour.

I recommend avast! or AVG, either one with a custom install to tell it
to leave out the part that scans email.

http://www.avast.com/eng/avast_4_home.html

http://free.grisoft.com/doc/5390/us/frt/0?prd=aff

"SharonR" <SharonR@discussions.microsoft.com> wrote in message
news:B224C19A-A63B-48F9-A8B4-791DE54172AE@microsoft.com...
> Hello Gary -- Thank you so very much......I uninstalled McAfee and my
> sub-folders re-appeared in my inbox! I can't thank you enough. Do you
> have
> any other suggestions on what type of anti-virus to run?? My son has
> suggested Avast. Would appreciate your thoghts.
>
> Regards,
>
> SharonR
>
> "SharonR" wrote:
>
>> Hello Gary -- thank you for your reply. I have McAfee on my laptop Tthis
>> is
>> what my Dell came with when it was purchased earlier this year).
>> I'll uninstall the McAfee & give it a try as you've suggested.
>>
>> Thanks again.
>>
>> SharonR
>>
>> "Gary VanderMolen" wrote:
>>
>> > Which antivirus are you running? If McAfee or Norton, uninstall those
>> > (as a test), to see if that corrects the problem. You can always
>> > reinstall your antivirus if it makes no difference.
>> >
>> > --
>> > Gary VanderMolen [MS-MVP WLM]
>> >
>> >
>> > "SharonR" <SharonR@discussions.microsoft.com> wrote in message
>> > news:7143F4C3-A256-4B34-88FE-4CE65FFDA1A6@microsoft.com...
>> > > Hello -- update:
>> > >
>> > > Have tried the following with no luck:
>> > >
>> > > Downloaded updates, downloaded fix noted in posts but rec'd reply --
>> > > does
>> > > not apply to system. Folder list is checked in view.
>> > >
>> > > When I try to 'find' a folder, the folder appears when I browse but
>> > > it does
>> > > not appear as a sub-folder in the in box. As a result, cannot file
>> > > mail in
>> > > these folders nor can they be viewed in the normal fashion.
>> > >
>> > > Hope someone can help.
>> > >
>> > > Thank you in advance.
>> > >
>> > > "SharonR" wrote:
>> > >
>> > >> In the past when I've had this problem, I restarted my laptop and
>> > >> the
>> > >> folders re-appeared. Unfortunately, I've not been able to get them
>> > >> to come
>> > >> back this time. Does anyone have any suggestions? Thanks in
>> > >> advance.
>> >
>> >
>> >

I use AVG including the email scanner without a problem.

<robertmiles@bellsouthNOSPAM.net> wrote in message
news:OMuhjhfPIHA.5360@TK2MSFTNGP03.phx.gbl...
> Gary doesn't seem to be posting at this hour.
>
> I recommend avast! or AVG, either one with a custom install to tell it
> to leave out the part that scans email.
>
> http://www.avast.com/eng/avast_4_home.html
>
> http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
>
> "SharonR" <SharonR@discussions.microsoft.com> wrote in message
> news:B224C19A-A63B-48F9-A8B4-791DE54172AE@microsoft.com...
>> Hello Gary -- Thank you so very much......I uninstalled McAfee and my
>> sub-folders re-appeared in my inbox! I can't thank you enough. Do you
>> have
>> any other suggestions on what type of anti-virus to run?? My son has
>> suggested Avast. Would appreciate your thoghts.
>>
>> Regards,
>>
>> SharonR
>>
>> "SharonR" wrote:
>>
>>> Hello Gary -- thank you for your reply. I have McAfee on my laptop
>>> Tthis is
>>> what my Dell came with when it was purchased earlier this year).
>>> I'll uninstall the McAfee & give it a try as you've suggested.
>>>
>>> Thanks again.
>>>
>>> SharonR
>>>
>>> "Gary VanderMolen" wrote:
>>>
>>> > Which antivirus are you running? If McAfee or Norton, uninstall those
>>> > (as a test), to see if that corrects the problem. You can always
>>> > reinstall your antivirus if it makes no difference.
>>> >
>>> > --
>>> > Gary VanderMolen [MS-MVP WLM]
>>> >
>>> >
>>> > "SharonR" <SharonR@discussions.microsoft.com> wrote in message
>>> > news:7143F4C3-A256-4B34-88FE-4CE65FFDA1A6@microsoft.com...
>>> > > Hello -- update:
>>> > >
>>> > > Have tried the following with no luck:
>>> > >
>>> > > Downloaded updates, downloaded fix noted in posts but rec'd reply --
>>> > > does
>>> > > not apply to system. Folder list is checked in view.
>>> > >
>>> > > When I try to 'find' a folder, the folder appears when I browse but
>>> > > it does
>>> > > not appear as a sub-folder in the in box. As a result, cannot file
>>> > > mail in
>>> > > these folders nor can they be viewed in the normal fashion.
>>> > >
>>> > > Hope someone can help.
>>> > >
>>> > > Thank you in advance.
>>> > >
>>> > > "SharonR" wrote:
>>> > >
>>> > >> In the past when I've had this problem, I restarted my laptop and
>>> > >> the
>>> > >> folders re-appeared. Unfortunately, I've not been able to get them
>>> > >> to come
>>> > >> back this time. Does anyone have any suggestions? Thanks in
>>> > >> advance.
>>> >
>>> >
>>> >
>
>