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Undeletable email, and I get "unknown error has occurred"

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  #1 (permalink)  
Old 12-07-2007
Dan
 

Posts: n/a
Undeletable email, and I get "unknown error has occurred"
This undeletable email is in my outbox, blocking all my other messages trying
to go out, so until this is fixed, I can't send email through normal
channels. What to do?
--
Dan
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  #2 (permalink)  
Old 12-07-2007
Gary VanderMolen
 

Posts: n/a
Re: Undeletable email, and I get "unknown error has occurred"
Microsoft has a fix for that:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.
--
Gary VanderMolen [MS-MVP WLM]


"Dan" <drobertwhite@sbcglobaldon''tspam.net> wrote in message news:00D6080A-B5A4-491C-93C9-1F5C6BBDDA6F@microsoft.com...
> This undeletable email is in my outbox, blocking all my other messages trying
> to go out, so until this is fixed, I can't send email through normal
> channels. What to do?
> --
> Dan



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  #3 (permalink)  
Old 12-07-2007
brink
 

Posts: n/a
Re: Undeletable email, and I get "unknown error has occurred"

Dan;537167 Wrote:
> This undeletable email is in my outbox, blocking all my other messages
> trying
> to go out, so until this is fixed, I can't send email through normal
> channels. What to do?
> --
> Dan


Hi Dan,

This will fix your problem:
Read the "First" section in this tutorial about antivirus programs to
help prevent this from happening again, then install the KB941090
Microsoft Update in the "Second" section to fix the stuck message
problem.

'Windows Mail problems'
(http://www.vistax64.com/tutorials/62...-problems.html)

Shawn


--
brink

*There are no dumb questions, just the people that do not ask them.*
WWW.VISTAX64.COM (\"HTTP://WWW.VISTAX64.COM\")
*Please post feedback to help others.*
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  #4 (permalink)  
Old 12-07-2007
glsponchos
 

Posts: n/a
Re: Undeletable email, and I get "unknown error has occurred"
Was there a solution for this ? I have a couple of messages in my inbox,
which can't be deleted. Tells me there was an unknown error. Thanks,
George

"Dan" <drobertwhite@sbcglobaldon''tspam.net> wrote in message
news:00D6080A-B5A4-491C-93C9-1F5C6BBDDA6F@microsoft.com...
> This undeletable email is in my outbox, blocking all my other messages
> trying
> to go out, so until this is fixed, I can't send email through normal
> channels. What to do?
> --
> Dan


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  #5 (permalink)  
Old 12-07-2007
sue slade
 

Posts: n/a
Re: Undeletable email, and I get "unknown error has occurred"
Hi-
I am having the same outbox issue (a mesage is stuck and will not allow me
to send mail). I have tried to "validate" my Windows system but am not able
to complete the validation to install the fix. Any suggestions?

Help- I am getting desperate!
Thanks,
Sue

"Gary VanderMolen" wrote:

> Microsoft has a fix for that:
>
> http://support.microsoft.com/default.aspx/kb/941090
> "Messages may be stuck in the Outbox when you use Windows Mail on a
> computer that is running Windows Vista"
>
> That page offers two download options. Unless you know for sure
> you have 64-bit Vista, use the 32-bit option.
> --
> Gary VanderMolen [MS-MVP WLM]
>
>
> "Dan" <drobertwhite@sbcglobaldon''tspam.net> wrote in message news:00D6080A-B5A4-491C-93C9-1F5C6BBDDA6F@microsoft.com...
> > This undeletable email is in my outbox, blocking all my other messages trying
> > to go out, so until this is fixed, I can't send email through normal
> > channels. What to do?
> > --
> > Dan

>
>
>

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  #6 (permalink)  
Old 12-07-2007
Frank Saunders MS-MVP IE,OE/WM
 

Posts: n/a
Re: Undeletable email, and I get "unknown error has occurred"
"glsponchos" <glsponchos@insightbb.com> wrote in message
news:eY$$MYNOIHA.5208@TK2MSFTNGP04.phx.gbl...
> Was there a solution for this ? I have a couple of messages in my inbox,
> which can't be deleted. Tells me there was an unknown error. Thanks,
> George
>
> "Dan" <drobertwhite@sbcglobaldon''tspam.net> wrote in message
> news:00D6080A-B5A4-491C-93C9-1F5C6BBDDA6F@microsoft.com...
>> This undeletable email is in my outbox, blocking all my other messages
>> trying
>> to go out, so until this is fixed, I can't send email through normal
>> channels. What to do?
>> --
>> Dan

>


Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista
http://support.microsoft.com/kb/941090
It also works on other folders.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not send email

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  #7 (permalink)  
Old 12-07-2007
brink
 

Posts: n/a
Re: Undeletable email, and I get "unknown error has occurred"

sue slade;537496 Wrote:
> Hi-
> I am having the same outbox issue (a mesage is stuck and will not allow
> me
> to send mail). I have tried to "validate" my Windows system but am not
> able
> to complete the validation to install the fix. Any suggestions?
>
> Help- I am getting desperate!
> Thanks,
> Sue
>


Hi Sue,

If your the same Sue at Vistax64.com, then I already sent you a PM for
this. If not, then here you go.

This will fix your problem:
Read the "First" section in this tutorial about antivirus programs to
help prevent this from happening again, then install the KB941090
Microsoft Update in the "Second" section to fix the stuck message
problem.

The SECOND section contains a direct KB941090 ZIP download option.

'Windows Mail problems'
(http://www.vistax64.com/tutorials/62...-problems.html)

Shawn


--
brink

*There are no dumb questions, just the people that do not ask them.*
WWW.VISTAX64.COM (\"HTTP://WWW.VISTAX64.COM\")
*Please post feedback to help others.*
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  #8 (permalink)  
Old 12-07-2007
Gary VanderMolen
 

Posts: n/a
Re: Undeletable email, and I get "unknown error has occurred"
The topic of Vista Windows validation is not covered in this forum.
Try Googling on that topic, or post in the main Vista newsgroup:
news://msnews.microsoft.com/microsof....vista.general.

Alternatively, you can try the 'Clear Outbox' feature of WMUtil:
http://www.oehelp.com/WMUtil/Default.aspx

--
Gary VanderMolen [MS-MVP WLM]


"sue slade" <sue slade@discussions.microsoft.com> wrote in message news:74820837-2F3D-4972-A05D-8DCEB9F58408@microsoft.com...
> Hi-
> I am having the same outbox issue (a mesage is stuck and will not allow me
> to send mail). I have tried to "validate" my Windows system but am not able
> to complete the validation to install the fix. Any suggestions?
>
> Help- I am getting desperate!
> Thanks,
> Sue
>
> "Gary VanderMolen" wrote:
>
>> Microsoft has a fix for that:
>>
>> http://support.microsoft.com/default.aspx/kb/941090
>> "Messages may be stuck in the Outbox when you use Windows Mail on a
>> computer that is running Windows Vista"
>>
>> That page offers two download options. Unless you know for sure
>> you have 64-bit Vista, use the 32-bit option.
>> --
>> Gary VanderMolen [MS-MVP WLM]
>>
>>
>> "Dan" <drobertwhite@sbcglobaldon''tspam.net> wrote in message news:00D6080A-B5A4-491C-93C9-1F5C6BBDDA6F@microsoft.com...
>> > This undeletable email is in my outbox, blocking all my other messages trying
>> > to go out, so until this is fixed, I can't send email through normal
>> > channels. What to do?
>> > --
>> > Dan

>>
>>
>>



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