Solution to Problem of Not Being Able to Open Attachments in Outlook 2003

In other appends to this group I reported that I could not "Open" email
attachments. Specifically, I could not open .msg and .eml attachments. I
could open some other file types, such as movie attachments. I could also
right mouse button click and save the file, then open with MS Word. The
result was essentially the raw hex of the word document, not the formatted
word document.

With the help of Microsoft, the problem been identified: the Google Desktop
is blocking the open action and causing the other symptoms. As a
work-around:

Go to add-ins: Tools.Options.Other.Advanced Options, Add-In Manager button
and, if the Google Desktop addin is checked, uncheck it.

I'll contact Google and get their take on this.

Duane, I went to tools and options, could not find advanced options, add-in
manager button, is this in the windows mail, tools?? that's where i went.

"Duane" wrote:

> In other appends to this group I reported that I could not "Open" email
> attachments. Specifically, I could not open .msg and .eml attachments. I
> could open some other file types, such as movie attachments. I could also
> right mouse button click and save the file, then open with MS Word. The
> result was essentially the raw hex of the word document, not the formatted
> word document.
>
> With the help of Microsoft, the problem been identified: the Google Desktop
> is blocking the open action and causing the other symptoms. As a
> work-around:
>
> Go to add-ins: Tools.Options.Other.Advanced Options, Add-In Manager button
> and, if the Google Desktop addin is checked, uncheck it.
>
> I'll contact Google and get their take on this.
>
>

Duane, I went to add-ins: Tools.Options. in windows mail, but can not find
Other.Advanced Options, Add-In Manager, am i in the right place?

"Duane" wrote:

> In other appends to this group I reported that I could not "Open" email
> attachments. Specifically, I could not open .msg and .eml attachments. I
> could open some other file types, such as movie attachments. I could also
> right mouse button click and save the file, then open with MS Word. The
> result was essentially the raw hex of the word document, not the formatted
> word document.
>
> With the help of Microsoft, the problem been identified: the Google Desktop
> is blocking the open action and causing the other symptoms. As a
> work-around:
>
> Go to add-ins: Tools.Options.Other.Advanced Options, Add-In Manager button
> and, if the Google Desktop addin is checked, uncheck it.
>
> I'll contact Google and get their take on this.
>
>

Duane, I went into windows mail, tools, then options, but can not find
advance options, add-in manager button.

"Duane" wrote:

> In other appends to this group I reported that I could not "Open" email
> attachments. Specifically, I could not open .msg and .eml attachments. I
> could open some other file types, such as movie attachments. I could also
> right mouse button click and save the file, then open with MS Word. The
> result was essentially the raw hex of the word document, not the formatted
> word document.
>
> With the help of Microsoft, the problem been identified: the Google Desktop
> is blocking the open action and causing the other symptoms. As a
> work-around:
>
> Go to add-ins: Tools.Options.Other.Advanced Options, Add-In Manager button
> and, if the Google Desktop addin is checked, uncheck it.
>
> I'll contact Google and get their take on this.
>
>

Tools > Options in INTERNET EXPLORER (not Windows Mail).


I Bleed Blue and Gold
GO BEARS!


"woodman" <woodman@discussions.microsoft.com> wrote in message
news:69A02477-5D79-46DC-A5D8-F3F7B004DB18@microsoft.com...
> Duane, I went to tools and options, could not find advanced options, add-in
> manager button, is this in the windows mail, tools?? that's where i went.
>
> "Duane" wrote:
>
>> In other appends to this group I reported that I could not "Open" email
>> attachments. Specifically, I could not open .msg and .eml attachments. I
>> could open some other file types, such as movie attachments. I could also
>> right mouse button click and save the file, then open with MS Word. The
>> result was essentially the raw hex of the word document, not the formatted
>> word document.
>>
>> With the help of Microsoft, the problem been identified: the Google Desktop
>> is blocking the open action and causing the other symptoms. As a
>> work-around:
>>
>> Go to add-ins: Tools.Options.Other.Advanced Options, Add-In Manager button
>> and, if the Google Desktop addin is checked, uncheck it.
>>
>> I'll contact Google and get their take on this.
>>
>>

Duane's remarks apply to Outlook, not Windows Mail.

--
Gary VanderMolen [MS-MVP WLM]


"woodman" <woodman@discussions.microsoft.com> wrote in message news:E9FFCC48-5AB0-4BF5-9060-3C4A2CC0DA3B@microsoft.com...
> Duane, I went into windows mail, tools, then options, but can not find
> advance options, add-in manager button.
>
> "Duane" wrote:
>
>> In other appends to this group I reported that I could not "Open" email
>> attachments. Specifically, I could not open .msg and .eml attachments. I
>> could open some other file types, such as movie attachments. I could also
>> right mouse button click and save the file, then open with MS Word. The
>> result was essentially the raw hex of the word document, not the formatted
>> word document.
>>
>> With the help of Microsoft, the problem been identified: the Google Desktop
>> is blocking the open action and causing the other symptoms. As a
>> work-around:
>>
>> Go to add-ins: Tools.Options.Other.Advanced Options, Add-In Manager button
>> and, if the Google Desktop addin is checked, uncheck it.
>>
>> I'll contact Google and get their take on this.
>>
>>

This solution is for an issue with Outlook 2003, not Windows Mail. WM has
no such menu.

Hal
--
Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"woodman" <woodman@discussions.microsoft.com> wrote in message
news:AEF9E371-4AE2-4566-9A7C-7A44E4095F72@microsoft.com...
> Duane, I went to add-ins: Tools.Options. in windows mail, but can not find
> Other.Advanced Options, Add-In Manager, am i in the right place?
>
> "Duane" wrote:
>
> > In other appends to this group I reported that I could not "Open" email
> > attachments. Specifically, I could not open .msg and .eml attachments.
I
> > could open some other file types, such as movie attachments. I could
also
> > right mouse button click and save the file, then open with MS Word. The
> > result was essentially the raw hex of the word document, not the
formatted
> > word document.
> >
> > With the help of Microsoft, the problem been identified: the Google
Desktop
> > is blocking the open action and causing the other symptoms. As a
> > work-around:
> >
> > Go to add-ins: Tools.Options.Other.Advanced Options, Add-In Manager
button
> > and, if the Google Desktop addin is checked, uncheck it.
> >
> > I'll contact Google and get their take on this.
> >
> >

is there a fix for Windows Mail, or is Microsoft waiting for Google?

"Hal Hostetler [MVP P/I]" wrote:

> This solution is for an issue with Outlook 2003, not Windows Mail. WM has
> no such menu.
>
> Hal
> --
> Hal Hostetler, CPBE -- hhh@kvoa.com
> Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
> http://www.kvoa.com -- "When News breaks, we fix it!"
> KVOA Television, Tucson, AZ. NBC Channel 4
> Live at Hot Licks - www.badnewsbluesband.com
>
> "woodman" <woodman@discussions.microsoft.com> wrote in message
> news:AEF9E371-4AE2-4566-9A7C-7A44E4095F72@microsoft.com...
> > Duane, I went to add-ins: Tools.Options. in windows mail, but can not find
> > Other.Advanced Options, Add-In Manager, am i in the right place?
> >
> > "Duane" wrote:
> >
> > > In other appends to this group I reported that I could not "Open" email
> > > attachments. Specifically, I could not open .msg and .eml attachments.
> I
> > > could open some other file types, such as movie attachments. I could
> also
> > > right mouse button click and save the file, then open with MS Word. The
> > > result was essentially the raw hex of the word document, not the
> formatted
> > > word document.
> > >
> > > With the help of Microsoft, the problem been identified: the Google
> Desktop
> > > is blocking the open action and causing the other symptoms. As a
> > > work-around:
> > >
> > > Go to add-ins: Tools.Options.Other.Advanced Options, Add-In Manager
> button
> > > and, if the Google Desktop addin is checked, uncheck it.
> > >
> > > I'll contact Google and get their take on this.
> > >
> > >
>
>
>

A fix for what specific problem? I haven't seen a detailed problem statement
from you.

--
Gary VanderMolen [MS-MVP WLM]


"woodman" <woodman@discussions.microsoft.com> wrote in message news:9451D62F-0672-4036-9DB2-45AE62DF0E7B@microsoft.com...
> is there a fix for Windows Mail, or is Microsoft waiting for Google?
>
> "Hal Hostetler [MVP P/I]" wrote:
>
>> This solution is for an issue with Outlook 2003, not Windows Mail. WM has
>> no such menu.
>>
>> Hal
>> --
>> Hal Hostetler, CPBE -- hhh@kvoa.com
>> Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
>> http://www.kvoa.com -- "When News breaks, we fix it!"
>> KVOA Television, Tucson, AZ. NBC Channel 4
>> Live at Hot Licks - www.badnewsbluesband.com
>>
>> "woodman" <woodman@discussions.microsoft.com> wrote in message
>> news:AEF9E371-4AE2-4566-9A7C-7A44E4095F72@microsoft.com...
>> > Duane, I went to add-ins: Tools.Options. in windows mail, but can not find
>> > Other.Advanced Options, Add-In Manager, am i in the right place?
>> >
>> > "Duane" wrote:
>> >
>> > > In other appends to this group I reported that I could not "Open" email
>> > > attachments. Specifically, I could not open .msg and .eml attachments.
>> I
>> > > could open some other file types, such as movie attachments. I could
>> also
>> > > right mouse button click and save the file, then open with MS Word. The
>> > > result was essentially the raw hex of the word document, not the
>> formatted
>> > > word document.
>> > >
>> > > With the help of Microsoft, the problem been identified: the Google
>> Desktop
>> > > is blocking the open action and causing the other symptoms. As a
>> > > work-around:
>> > >
>> > > Go to add-ins: Tools.Options.Other.Advanced Options, Add-In Manager
>> button
>> > > and, if the Google Desktop addin is checked, uncheck it.
>> > >
>> > > I'll contact Google and get their take on this.
>> > >
>> > >
>>
>>
>>

Microsoft is probably waiting for Google. More of Microsoft's work is
going into Windows Live Mail, a replacement for WM.

"woodman" <woodman@discussions.microsoft.com> wrote in message
news:9451D62F-0672-4036-9DB2-45AE62DF0E7B@microsoft.com...
> is there a fix for Windows Mail, or is Microsoft waiting for Google?
>
> "Hal Hostetler [MVP P/I]" wrote:
>
>> This solution is for an issue with Outlook 2003, not Windows Mail. WM
>> has
>> no such menu.
>>
>> Hal
>> --
>> Hal Hostetler, CPBE -- hhh@kvoa.com
>> Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
>> http://www.kvoa.com -- "When News breaks, we fix it!"
>> KVOA Television, Tucson, AZ. NBC Channel 4
>> Live at Hot Licks - www.badnewsbluesband.com
>>
>> "woodman" <woodman@discussions.microsoft.com> wrote in message
>> news:AEF9E371-4AE2-4566-9A7C-7A44E4095F72@microsoft.com...
>> > Duane, I went to add-ins: Tools.Options. in windows mail, but can not
>> > find
>> > Other.Advanced Options, Add-In Manager, am i in the right place?
>> >
>> > "Duane" wrote:
>> >
>> > > In other appends to this group I reported that I could not "Open"
>> > > email
>> > > attachments. Specifically, I could not open .msg and .eml
>> > > attachments.
>> I
>> > > could open some other file types, such as movie attachments. I could
>> also
>> > > right mouse button click and save the file, then open with MS Word.
>> > > The
>> > > result was essentially the raw hex of the word document, not the
>> formatted
>> > > word document.
>> > >
>> > > With the help of Microsoft, the problem been identified: the Google
>> Desktop
>> > > is blocking the open action and causing the other symptoms. As a
>> > > work-around:
>> > >
>> > > Go to add-ins: Tools.Options.Other.Advanced Options, Add-In Manager
>> button
>> > > and, if the Google Desktop addin is checked, uncheck it.
>> > >
>> > > I'll contact Google and get their take on this.
>> > >
>> > >
>>
>>
>>