"markb" <starline5@verizon.net> wrote in message
news:607FD93B-E7E1-4443-A596-946A7F22C358@microsoft.com...
> how to get to outbox directory and how to fix
> --
> mtb
This usually means you need to download and install this fix, with
Windows Mail not running:
http://support.microsoft.com/default.aspx/kb/941090
Although it's labelled as for mail stuck in the Outbox, it also
works in other folders. If you don't know whether to use the
32-bit version or the 64-bit version, try the 32-bit version first.
Certain common antivirus programs, such as most of those from
Norton or McAfee, or a recent one from Trend, tend to cause
such problems, although seldom immediately, so if you have
such a program, remember where to find the fix - you are likely
to need it again.
You might also need to check your setup against Verizon's
instructions:
http://netservices.verizon.net/porta...help/selection