RE: Can't delete mail from deleted box

"Cheryl of Exeter, NH" wrote:

> Keep getting 'Unknown error has occurred' when try to delete messages out of
> deleted box. I already deleted the mail that I could delete individually. Now
> I'm left with a bunch of deleted mail that can't be permanently deleted. HELP!
> Thanks,
> Cheryl

"piparth" <piparth@discussions.microsoft.com> wrote in message
news:CA62F14E-593C-4553-85A9-F743F29B3F54@microsoft.com...
>
>
> "Cheryl of Exeter, NH" wrote:
>
>> Keep getting 'Unknown error has occurred' when try to delete messages out
>> of
>> deleted box. I already deleted the mail that I could delete individually.
>> Now
>> I'm left with a bunch of deleted mail that can't be permanently deleted.
>> HELP!
>> Thanks,
>> Cheryl

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works
in other folders. If you don't know whether to use the 32-bit
version or the 64-bit version, try the 32-bit version first. Certain
common antivirus programs, such as most of those from Norton
or McAfee, or a recent one from Trend, cause such problems,
although seldom immediately, so if you have such a program,
remember where to find the fix - you are likely to need it again.