Most versions of the Norton antivirus programs tend to cause such problems,
although seldom that fast. So do most versions of the McAfee antivirus
program and a recent version from Trend.
It often helps to delete the email account under Windows Mail and then
create it again, but the only way to stop those versions from causing
problems in the future is to uninstall them, not just disable them.
You may want a replacement antivirus program. For home use, I
recommend either avast! or AVG, either one with a custom install that
tells it to leave out the part that scans email. For business use, I've
seen NOD32 recommended.
"toye" <email@example.com> wrote in message
> Something is wrong with this..I am reading all of these email problems and
> want to know if its something in the program..I have had this same problem
> for 4 days and its fustrating because I have Norton Virus and everthing
> it was working fine.All of a sudden you have to logon to user name and
> password..Please see if there is somthing in the computer software that is
> causing this problem..It has nothing to do with The anit virus that we
> that is so called not compatiable...please get back with me.
> "travel1golf" wrote:
>> My email has stopping working. I can't send or receive email from either
>> account. This just started two days ago. Nothing has changed but when I
>> open my mail the box asking for login and password keeps coming up. I
>> keep entering the information but it won't open and the box keeps
>> popping up. What is up with this? I appreciate any help I can get.