An unknown error has occurred in outbox.

When I try to delete or move a certain message "An unknown error message has
occurred " appears. How do I delete or move this message ?

"gene-o" <gene-o@discussions.microsoft.com> wrote in message
news:FF68F672-6674-44A4-8C25-251268DB7508@microsoft.com...
> When I try to delete or move a certain message "An unknown error message
> has
> occurred " appears. How do I delete or move this message ?

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also
works in other folders. If you don't know whether to use
the 32-bit version or the 64-bit version, try the 32-bit
version first. Certain common antivirus programs, such as
most of those from Norton or McAfee, or a recent one
from Trend, tend to cause such problems, although not
immediately. If you have such a program, remember
where to find the fix - you are likely to need it again.

gene-o;522598 Wrote:
> When I try to delete or move a certain message "An unknown error message
> has
> occurred " appears. How do I delete or move this message ?

Hi Gene-o,

Read the "First" section in this tutorial about antivirus programs to
help prevent this from happening again, then install the KB941090
Microsoft Update in the "Second" section to fix the stuck message
problem.

'Windows Mail problems'
(http://www.vistax64.com/tutorials/62...-problems.html)

Shawn


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