The underlying cause of this problem is often an incompatible
antivirus program. More on that below.
To solve your immediate problem, use this fix:
To prevent future occurrences, read on:
Windows Mail is not compatible with most McAfee
or Norton security programs. Those will need to be
uninstalled, not just disabled.
After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
Gary VanderMolen [MS-MVP WLM]
"chocoholic" <email@example.com> wrote in message news:043F7BAD-194F-4737-895B-7F4EC4AA7E05@microsoft.com...
>I have an email that won't delete. When I try, a window pops up that says an
> unknown error has occurred. The email did not come in properly. In the body
> of the email it says:
> Message could not be displayed. Windows Mail encountered an unexpected
> problem while displaying this message. Check your computer for low memory or
> low disk space and try again.
> As this is a new computer I don't think the issue is low memory or low disk
> I would like to delete the email - I cannot more or delete it.
> Help would be appreciated!