Annoying validate your user name and password pop up box.

This has only started happening today.
when i open windows mail a box from windows security pops up requiring me
to validate my user name and password.
this is happening every time i open the windows mail even though i have the
remember box ticked.
any ideas please.

"peter c.a.hawkins" wrote:

> This has only started happening today.
> when i open windows mail a box from windows security pops up requiring me
> to validate my user name and password.
> this is happening every time i open the windows mail even though i have the
> remember box ticked.
> any ideas please.

I am having the same problem and I don't know the username and password so
now I cannot receive any mail for the past 5 days. Any suggestions?

"peter c.a.hawkins" wrote:

> This has only started happening today.
> when i open windows mail a box from windows security pops up requiring me
> to validate my user name and password.
> this is happening every time i open the windows mail even though i have the
> remember box ticked.
> any ideas please.

I'm in exactly thr same position as Mojo, nothing for 3 days. Also, I
foolishly forgot if user name and password are case sensitive. Gone crazy
with trying.
Do you know if, as I only signed up 5 days ago if it's possible to
reset/restart Windows Mail. I've no files/messages to loose????
Thanks for any help/ideas
Jebnorton

"peter c.a.hawkins" wrote:

> This has only started happening today.
> when i open windows mail a box from windows security pops up requiring me
> to validate my user name and password.
> this is happening every time i open the windows mail even though i have the
> remember box ticked.
> any ideas please.

ERY OPENING WINDOWS MAIL THEN CLICK ON TOOLS,THEN ACCOUNTS,THEN CLICK ON YOUR
MAIN ACCOUNT ,HIGHLIGHTING IT,THEN EDIT.YOU SHOULD BE ABLE TO RESET IT THERE.

"Jebnorton" wrote:

> I'm in exactly thr same position as Mojo, nothing for 3 days. Also, I
> foolishly forgot if user name and password are case sensitive. Gone crazy
> with trying.
> Do you know if, as I only signed up 5 days ago if it's possible to
> reset/restart Windows Mail. I've no files/messages to loose????
> Thanks for any help/ideas
> Jebnorton
>
> "peter c.a.hawkins" wrote:
>
> > This has only started happening today.
> > when i open windows mail a box from windows security pops up requiring me
> > to validate my user name and password.
> > this is happening every time i open the windows mail even though i have the
> > remember box ticked.
> > any ideas please.

Thanks for that Peter, but the edit function seems not to be available in
that situation.
Also, I think a total reset might require some more fundamental actions.
BUT, I am a novice so any guidance will be gratefully received.
I'm told from another source that my ISP INCOMING details may not be
correct! I have sent just 2 emails since I started but have not received any.
I know that 2 have been sent to me but returned! What now??
Jebnorton
"peter c.a.hawkins" wrote:

> ERY OPENING WINDOWS MAIL THEN CLICK ON TOOLS,THEN ACCOUNTS,THEN CLICK ON YOUR
> MAIN ACCOUNT ,HIGHLIGHTING IT,THEN EDIT.YOU SHOULD BE ABLE TO RESET IT THERE.
>
> "Jebnorton" wrote:
>
> > I'm in exactly thr same position as Mojo, nothing for 3 days. Also, I
> > foolishly forgot if user name and password are case sensitive. Gone crazy
> > with trying.
> > Do you know if, as I only signed up 5 days ago if it's possible to
> > reset/restart Windows Mail. I've no files/messages to loose????
> > Thanks for any help/ideas
> > Jebnorton
> >
> > "peter c.a.hawkins" wrote:
> >
> > > This has only started happening today.
> > > when i open windows mail a box from windows security pops up requiring me
> > > to validate my user name and password.
> > > this is happening every time i open the windows mail even though i have the
> > > remember box ticked.
> > > any ideas please.

What error do you get when you click on send/receive(at the top of windows
mail)?

"Jebnorton" wrote:

> Thanks for that Peter, but the edit function seems not to be available in
> that situation.
> Also, I think a total reset might require some more fundamental actions.
> BUT, I am a novice so any guidance will be gratefully received.
> I'm told from another source that my ISP INCOMING details may not be
> correct! I have sent just 2 emails since I started but have not received any.
> I know that 2 have been sent to me but returned! What now??
> Jebnorton
> "peter c.a.hawkins" wrote:
>
> > ERY OPENING WINDOWS MAIL THEN CLICK ON TOOLS,THEN ACCOUNTS,THEN CLICK ON YOUR
> > MAIN ACCOUNT ,HIGHLIGHTING IT,THEN EDIT.YOU SHOULD BE ABLE TO RESET IT THERE.
> >
> > "Jebnorton" wrote:
> >
> > > I'm in exactly thr same position as Mojo, nothing for 3 days. Also, I
> > > foolishly forgot if user name and password are case sensitive. Gone crazy
> > > with trying.
> > > Do you know if, as I only signed up 5 days ago if it's possible to
> > > reset/restart Windows Mail. I've no files/messages to loose????
> > > Thanks for any help/ideas
> > > Jebnorton
> > >
> > > "peter c.a.hawkins" wrote:
> > >
> > > > This has only started happening today.
> > > > when i open windows mail a box from windows security pops up requiring me
> > > > to validate my user name and password.
> > > > this is happening every time i open the windows mail even though i have the
> > > > remember box ticked.
> > > > any ideas please.

Pete, any luck with this? Roy

"peter c.a.hawkins" wrote:

> What error do you get when you click on send/receive(at the top of windows
> mail)?
>
> "Jebnorton" wrote:
>
> > Thanks for that Peter, but the edit function seems not to be available in
> > that situation.
> > Also, I think a total reset might require some more fundamental actions.
> > BUT, I am a novice so any guidance will be gratefully received.
> > I'm told from another source that my ISP INCOMING details may not be
> > correct! I have sent just 2 emails since I started but have not received any.
> > I know that 2 have been sent to me but returned! What now??
> > Jebnorton
> > "peter c.a.hawkins" wrote:
> >
> > > ERY OPENING WINDOWS MAIL THEN CLICK ON TOOLS,THEN ACCOUNTS,THEN CLICK ON YOUR
> > > MAIN ACCOUNT ,HIGHLIGHTING IT,THEN EDIT.YOU SHOULD BE ABLE TO RESET IT THERE.
> > >
> > > "Jebnorton" wrote:
> > >
> > > > I'm in exactly thr same position as Mojo, nothing for 3 days. Also, I
> > > > foolishly forgot if user name and password are case sensitive. Gone crazy
> > > > with trying.
> > > > Do you know if, as I only signed up 5 days ago if it's possible to
> > > > reset/restart Windows Mail. I've no files/messages to loose????
> > > > Thanks for any help/ideas
> > > > Jebnorton
> > > >
> > > > "peter c.a.hawkins" wrote:
> > > >
> > > > > This has only started happening today.
> > > > > when i open windows mail a box from windows security pops up requiring me
> > > > > to validate my user name and password.
> > > > > this is happening every time i open the windows mail even though i have the
> > > > > remember box ticked.
> > > > > any ideas please.

No error message. Just like Mojo, it keeps recycling the box asking for Name
and password!

"peter c.a.hawkins" wrote:

> What error do you get when you click on send/receive(at the top of windows
> mail)?
>
> "Jebnorton" wrote:
>
> > Thanks for that Peter, but the edit function seems not to be available in
> > that situation.
> > Also, I think a total reset might require some more fundamental actions.
> > BUT, I am a novice so any guidance will be gratefully received.
> > I'm told from another source that my ISP INCOMING details may not be
> > correct! I have sent just 2 emails since I started but have not received any.
> > I know that 2 have been sent to me but returned! What now??
> > Jebnorton
> > "peter c.a.hawkins" wrote:
> >
> > > ERY OPENING WINDOWS MAIL THEN CLICK ON TOOLS,THEN ACCOUNTS,THEN CLICK ON YOUR
> > > MAIN ACCOUNT ,HIGHLIGHTING IT,THEN EDIT.YOU SHOULD BE ABLE TO RESET IT THERE.
> > >
> > > "Jebnorton" wrote:
> > >
> > > > I'm in exactly thr same position as Mojo, nothing for 3 days. Also, I
> > > > foolishly forgot if user name and password are case sensitive. Gone crazy
> > > > with trying.
> > > > Do you know if, as I only signed up 5 days ago if it's possible to
> > > > reset/restart Windows Mail. I've no files/messages to loose????
> > > > Thanks for any help/ideas
> > > > Jebnorton
> > > >
> > > > "peter c.a.hawkins" wrote:
> > > >
> > > > > This has only started happening today.
> > > > > when i open windows mail a box from windows security pops up requiring me
> > > > > to validate my user name and password.
> > > > > this is happening every time i open the windows mail even though i have the
> > > > > remember box ticked.
> > > > > any ideas please.

Something has corrupted your password store. That something is
likely to be your antivirus. Windows Mail is not compatible with
most McAfee and Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

If after doing the above, the problem is not resolved, delete the
mail account, restart Windows Mail, then recreate that account.

--
Gary VanderMolen [MS-MVP WLM]


"peter c.a.hawkins" <petercahawkins@discussions.microsoft.com> wrote in message
news:A08F0BEC-4DE6-41B3-82C0-BC8935CB0CCA@microsoft.com...
> This has only started happening today.
> when i open windows mail a box from windows security pops up requiring me
> to validate my user name and password.
> this is happening every time i open the windows mail even though i have the
> remember box ticked.
> any ideas please.