could not perform this operation because the default mail client is not properly installed

When I click link which is mailto:someaddress@somehere.com in IE or in Live
Mail,
IE window launches with the small error box "could not perform this
operation because the default mail client is not properly installed"

I did make windows live mail as default program. I tried even to make
windows mail (not live) as default program - it does not matter, it still
shows this
message.

HELP!!!

I notice you are using an older version of Windows Live Mail,
version 12.0.1184. You may want to upgrade to the latest version
(12.0.1365):
http://get.live.com/betas/maildesktop_betas

That should reset your default mail client setting.

--
Gary VanderMolen [MS-MVP WLM]


"MxM" <nospam@noemail> wrote in message news:uAJ42c2GIHA.5228@TK2MSFTNGP05.phx.gbl...
> When I click link which is mailto:someaddress@somehere.com in IE or in Live
> Mail,
> IE window launches with the small error box "could not perform this
> operation because the default mail client is not properly installed"
>
> I did make windows live mail as default program. I tried even to make
> windows mail (not live) as default program - it does not matter, it still
> shows this
> message.
>
> HELP!!!
>

Nope, did not help.

One thing I have noticed - I do not see MAILTO: protocol in "Associate a
file
type or protocol" window (should I?). So, I can't check the protocol
itself, but in "default programs" I do see Live Mail and I do see that it is
the default program.

I also do not understand, why when I click on the mailto: link, the IE
window opens. Why IE? I am in the mail program or in Firefox or in any other
non-IE place like in gadget, what calls IE out of it? It is as if IE is
associated with mailto protocol.

"Gary VanderMolen" <gary@NoMail.invalid> wrote in message
news:#N7FGn2GIHA.3400@TK2MSFTNGP03.phx.gbl...
> I notice you are using an older version of Windows Live Mail,
> version 12.0.1184. You may want to upgrade to the latest version
> (12.0.1365):
> http://get.live.com/betas/maildesktop_betas
>
> That should reset your default mail client setting.
>
> --
> Gary VanderMolen [MS-MVP WLM]
>
>
> "MxM" <nospam@noemail> wrote in message
> news:uAJ42c2GIHA.5228@TK2MSFTNGP05.phx.gbl...
>> When I click link which is mailto:someaddress@somehere.com in IE or in
>> Live Mail,
>> IE window launches with the small error box "could not perform this
>> operation because the default mail client is not properly installed"
>>
>> I did make windows live mail as default program. I tried even to make
>> windows mail (not live) as default program - it does not matter, it still
>> shows this
>> message.
>>
>> HELP!!!

"MxM" <nospam@noemail> wrote in message
news:eI6EamBHIHA.4196@TK2MSFTNGP04.phx.gbl...
> Nope, did not help.
>
> One thing I have noticed - I do not see MAILTO: protocol in "Associate a
> file
> type or protocol" window (should I?). So, I can't check the protocol
> itself, but in "default programs" I do see Live Mail and I do see that it
> is
> the default program.
>
> I also do not understand, why when I click on the mailto: link, the IE
> window opens. Why IE? I am in the mail program or in Firefox or in any
> other non-IE place like in gadget, what calls IE out of it? It is as if IE
> is associated with mailto protocol.
>
> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
> news:#N7FGn2GIHA.3400@TK2MSFTNGP03.phx.gbl...
>> I notice you are using an older version of Windows Live Mail,
>> version 12.0.1184. You may want to upgrade to the latest version
>> (12.0.1365):
>> http://get.live.com/betas/maildesktop_betas
>>
>> That should reset your default mail client setting.
>>
>> --
>> Gary VanderMolen [MS-MVP WLM]
>>
>>
>> "MxM" <nospam@noemail> wrote in message
>> news:uAJ42c2GIHA.5228@TK2MSFTNGP05.phx.gbl...
>>> When I click link which is mailto:someaddress@somehere.com in IE or in
>>> Live Mail,
>>> IE window launches with the small error box "could not perform this
>>> operation because the default mail client is not properly installed"
>>>
>>> I did make windows live mail as default program. I tried even to make
>>> windows mail (not live) as default program - it does not matter, it
>>> still shows this
>>> message.
>>>
>>> HELP!!!
>

Did you scroll down to the bottom to see the Mailto protocol?

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not send email

Just because a program is listed as 'default' does not mean it has been
assigned all of the possible default actions or protocols. Try this:
Go to Default Programs, which you can access either from the Start menu
or via the Control Panel, then click the first item: "Set your default programs."
After a few seconds a list of programs comes up. Click on Windows Live Mail.
If it doesn't respond with "This program has all its defaults" then fix it by
clicking on the option indicated by the first green arrow.

Then, click the back arrow to get back to the first screen, click "Associate a
file type..." If you scroll all the way down, you should see the Protocols.

--
Gary VanderMolen [MS-MVP WLM]


"MxM" <nospam@noemail> wrote in message news:eI6EamBHIHA.4196@TK2MSFTNGP04.phx.gbl...
> Nope, did not help.
>
> One thing I have noticed - I do not see MAILTO: protocol in "Associate a
> file
> type or protocol" window (should I?). So, I can't check the protocol
> itself, but in "default programs" I do see Live Mail and I do see that it is
> the default program.
>
> I also do not understand, why when I click on the mailto: link, the IE
> window opens. Why IE? I am in the mail program or in Firefox or in any other
> non-IE place like in gadget, what calls IE out of it? It is as if IE is
> associated with mailto protocol.
>
> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
> news:#N7FGn2GIHA.3400@TK2MSFTNGP03.phx.gbl...
>> I notice you are using an older version of Windows Live Mail,
>> version 12.0.1184. You may want to upgrade to the latest version
>> (12.0.1365):
>> http://get.live.com/betas/maildesktop_betas
>>
>> That should reset your default mail client setting.
>>
>> --
>> Gary VanderMolen [MS-MVP WLM]
>>
>>
>> "MxM" <nospam@noemail> wrote in message
>> news:uAJ42c2GIHA.5228@TK2MSFTNGP05.phx.gbl...
>>> When I click link which is mailto:someaddress@somehere.com in IE or in
>>> Live Mail,
>>> IE window launches with the small error box "could not perform this
>>> operation because the default mail client is not properly installed"
>>>
>>> I did make windows live mail as default program. I tried even to make
>>> windows mail (not live) as default program - it does not matter, it still
>>> shows this
>>> message.
>>>
>>> HELP!!!
>

Yes I did. And I do not see it! Do you have it in your Vista?

"Frank Saunders MS-MVP IE,OE/WM" <franksaunders@mvps.org> wrote in message
news:C7C02296-8EBA-4545-91A1-CCBC8D423895@microsoft.com...
> "MxM" <nospam@noemail> wrote in message
> news:eI6EamBHIHA.4196@TK2MSFTNGP04.phx.gbl...
>> Nope, did not help.
>>
>> One thing I have noticed - I do not see MAILTO: protocol in "Associate a
>> file
>> type or protocol" window (should I?). So, I can't check the protocol
>> itself, but in "default programs" I do see Live Mail and I do see that it
>> is
>> the default program.
>>
>> I also do not understand, why when I click on the mailto: link, the IE
>> window opens. Why IE? I am in the mail program or in Firefox or in any
>> other non-IE place like in gadget, what calls IE out of it? It is as if
>> IE is associated with mailto protocol.
>>
>> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
>> news:#N7FGn2GIHA.3400@TK2MSFTNGP03.phx.gbl...
>>> I notice you are using an older version of Windows Live Mail,
>>> version 12.0.1184. You may want to upgrade to the latest version
>>> (12.0.1365):
>>> http://get.live.com/betas/maildesktop_betas
>>>
>>> That should reset your default mail client setting.
>>>
>>> --
>>> Gary VanderMolen [MS-MVP WLM]
>>>
>>>
>>> "MxM" <nospam@noemail> wrote in message
>>> news:uAJ42c2GIHA.5228@TK2MSFTNGP05.phx.gbl...
>>>> When I click link which is mailto:someaddress@somehere.com in IE or in
>>>> Live Mail,
>>>> IE window launches with the small error box "could not perform this
>>>> operation because the default mail client is not properly installed"
>>>>
>>>> I did make windows live mail as default program. I tried even to make
>>>> windows mail (not live) as default program - it does not matter, it
>>>> still shows this
>>>> message.
>>>>
>>>> HELP!!!
>>
>
> Did you scroll down to the bottom to see the Mailto protocol?
>
> --
> Frank Saunders MS-MVP IE,OE/WM
> www.fjsmjs.com
> Do not send email

Yes, I did it multiple times. Windows Live Mail is set as default for
everything possible.

I do scroll to the bottom of the "associate a file type..." page and I do
see all other protocols there, but I do not see MAILTO protocol. Could it be
that earlier betas somehow screw up my system and removed the protocol
itself? I do not have and did not have (did not install any other mail
program except Windows Mail and this Windows Live Mail.

BTW the protocol does not appear even if I try make the Windows Mail (not
Live) program to be default for mail, and the mailto links do not work
either in this case.

"Gary VanderMolen" <gary@NoMail.invalid> wrote in message
news:#4f9xMCHIHA.4296@TK2MSFTNGP04.phx.gbl...
> Just because a program is listed as 'default' does not mean it has been
> assigned all of the possible default actions or protocols. Try this:
> Go to Default Programs, which you can access either from the Start menu
> or via the Control Panel, then click the first item: "Set your default
> programs."
> After a few seconds a list of programs comes up. Click on Windows Live
> Mail. If it doesn't respond with "This program has all its defaults" then
> fix it by clicking on the option indicated by the first green arrow.
>
> Then, click the back arrow to get back to the first screen, click
> "Associate a
> file type..." If you scroll all the way down, you should see the
> Protocols.
>
> --
> Gary VanderMolen [MS-MVP WLM]
>
>
> "MxM" <nospam@noemail> wrote in message
> news:eI6EamBHIHA.4196@TK2MSFTNGP04.phx.gbl...
>> Nope, did not help.
>>
>> One thing I have noticed - I do not see MAILTO: protocol in "Associate a
>> file
>> type or protocol" window (should I?). So, I can't check the protocol
>> itself, but in "default programs" I do see Live Mail and I do see that it
>> is
>> the default program.
>>
>> I also do not understand, why when I click on the mailto: link, the IE
>> window opens. Why IE? I am in the mail program or in Firefox or in any
>> other non-IE place like in gadget, what calls IE out of it? It is as if
>> IE is associated with mailto protocol.
>>
>> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
>> news:#N7FGn2GIHA.3400@TK2MSFTNGP03.phx.gbl...
>>> I notice you are using an older version of Windows Live Mail,
>>> version 12.0.1184. You may want to upgrade to the latest version
>>> (12.0.1365):
>>> http://get.live.com/betas/maildesktop_betas
>>>
>>> That should reset your default mail client setting.
>>>
>>> --
>>> Gary VanderMolen [MS-MVP WLM]
>>>
>>>
>>> "MxM" <nospam@noemail> wrote in message
>>> news:uAJ42c2GIHA.5228@TK2MSFTNGP05.phx.gbl...
>>>> When I click link which is mailto:someaddress@somehere.com in IE or in
>>>> Live Mail,
>>>> IE window launches with the small error box "could not perform this
>>>> operation because the default mail client is not properly installed"
>>>>
>>>> I did make windows live mail as default program. I tried even to make
>>>> windows mail (not live) as default program - it does not matter, it
>>>> still shows this
>>>> message.
>>>>
>>>> HELP!!!
>>

It may help to do a reset of Internet Explorer since it is responsible for
hyperlink management. In IE go to Tools, Internet Options, Advanced,
click Reset. Before you do that, you may want to save your cookies since
the reset wipes them out (File, Import and Export...).

--
Gary VanderMolen [MS-MVP WLM]


"MxM" <nospam@noemail> wrote in message news:Om4LHlEHIHA.5328@TK2MSFTNGP05.phx.gbl...
> Yes, I did it multiple times. Windows Live Mail is set as default for
> everything possible.
>
> I do scroll to the bottom of the "associate a file type..." page and I do
> see all other protocols there, but I do not see MAILTO protocol. Could it be
> that earlier betas somehow screw up my system and removed the protocol
> itself? I do not have and did not have (did not install any other mail
> program except Windows Mail and this Windows Live Mail.
>
> BTW the protocol does not appear even if I try make the Windows Mail (not
> Live) program to be default for mail, and the mailto links do not work
> either in this case.
>
> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
> news:#4f9xMCHIHA.4296@TK2MSFTNGP04.phx.gbl...
>> Just because a program is listed as 'default' does not mean it has been
>> assigned all of the possible default actions or protocols. Try this:
>> Go to Default Programs, which you can access either from the Start menu
>> or via the Control Panel, then click the first item: "Set your default
>> programs."
>> After a few seconds a list of programs comes up. Click on Windows Live
>> Mail. If it doesn't respond with "This program has all its defaults" then
>> fix it by clicking on the option indicated by the first green arrow.
>>
>> Then, click the back arrow to get back to the first screen, click
>> "Associate a
>> file type..." If you scroll all the way down, you should see the
>> Protocols.
>>
>> --
>> Gary VanderMolen [MS-MVP WLM]
>>
>>
>> "MxM" <nospam@noemail> wrote in message
>> news:eI6EamBHIHA.4196@TK2MSFTNGP04.phx.gbl...
>>> Nope, did not help.
>>>
>>> One thing I have noticed - I do not see MAILTO: protocol in "Associate a
>>> file
>>> type or protocol" window (should I?). So, I can't check the protocol
>>> itself, but in "default programs" I do see Live Mail and I do see that it
>>> is
>>> the default program.
>>>
>>> I also do not understand, why when I click on the mailto: link, the IE
>>> window opens. Why IE? I am in the mail program or in Firefox or in any
>>> other non-IE place like in gadget, what calls IE out of it? It is as if
>>> IE is associated with mailto protocol.
>>>
>>> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
>>> news:#N7FGn2GIHA.3400@TK2MSFTNGP03.phx.gbl...
>>>> I notice you are using an older version of Windows Live Mail,
>>>> version 12.0.1184. You may want to upgrade to the latest version
>>>> (12.0.1365):
>>>> http://get.live.com/betas/maildesktop_betas
>>>>
>>>> That should reset your default mail client setting.
>>>>
>>>> --
>>>> Gary VanderMolen [MS-MVP WLM]
>>>>
>>>>
>>>> "MxM" <nospam@noemail> wrote in message
>>>> news:uAJ42c2GIHA.5228@TK2MSFTNGP05.phx.gbl...
>>>>> When I click link which is mailto:someaddress@somehere.com in IE or in
>>>>> Live Mail,
>>>>> IE window launches with the small error box "could not perform this
>>>>> operation because the default mail client is not properly installed"
>>>>>
>>>>> I did make windows live mail as default program. I tried even to make
>>>>> windows mail (not live) as default program - it does not matter, it
>>>>> still shows this
>>>>> message.
>>>>>
>>>>> HELP!!!
>>>

Yes. Dosn near the very bottom in the Protocols section.

"MxM" <nospam@noemail> wrote in message
news:eqLqBgEHIHA.4476@TK2MSFTNGP06.phx.gbl...
> Yes I did. And I do not see it! Do you have it in your Vista?
>
> "Frank Saunders MS-MVP IE,OE/WM" <franksaunders@mvps.org> wrote in message
> news:C7C02296-8EBA-4545-91A1-CCBC8D423895@microsoft.com...
>> "MxM" <nospam@noemail> wrote in message
>> news:eI6EamBHIHA.4196@TK2MSFTNGP04.phx.gbl...
>>> Nope, did not help.
>>>
>>> One thing I have noticed - I do not see MAILTO: protocol in "Associate a
>>> file
>>> type or protocol" window (should I?). So, I can't check the protocol
>>> itself, but in "default programs" I do see Live Mail and I do see that
>>> it is
>>> the default program.
>>>
>>> I also do not understand, why when I click on the mailto: link, the IE
>>> window opens. Why IE? I am in the mail program or in Firefox or in any
>>> other non-IE place like in gadget, what calls IE out of it? It is as if
>>> IE is associated with mailto protocol.
>>>
>>> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
>>> news:#N7FGn2GIHA.3400@TK2MSFTNGP03.phx.gbl...
>>>> I notice you are using an older version of Windows Live Mail,
>>>> version 12.0.1184. You may want to upgrade to the latest version
>>>> (12.0.1365):
>>>> http://get.live.com/betas/maildesktop_betas
>>>>
>>>> That should reset your default mail client setting.
>>>>
>>>> "MxM" <nospam@noemail> wrote in message
>>>> news:uAJ42c2GIHA.5228@TK2MSFTNGP05.phx.gbl...
>>>>> When I click link which is mailto:someaddress@somehere.com in IE or in
>>>>> Live Mail,
>>>>> IE window launches with the small error box "could not perform this
>>>>> operation because the default mail client is not properly installed"
>>>>>
>>>>> I did make windows live mail as default program. I tried even to make
>>>>> windows mail (not live) as default program - it does not matter, it
>>>>> still shows this
>>>>> message.
>>>>>
>>>>> HELP!!!
>>>
>>
>> Did you scroll down to the bottom to see the Mailto protocol?

Reset IE, did not help. Still same message and still no MAILTO protocol in
the protocol list.

"Gary VanderMolen" <gary@NoMail.invalid> wrote in message
news:e23RpZFHIHA.6068@TK2MSFTNGP02.phx.gbl...
> It may help to do a reset of Internet Explorer since it is responsible for
> hyperlink management. In IE go to Tools, Internet Options, Advanced,
> click Reset. Before you do that, you may want to save your cookies since
> the reset wipes them out (File, Import and Export...).
>
> --
> Gary VanderMolen [MS-MVP WLM]
>
>
> "MxM" <nospam@noemail> wrote in message
> news:Om4LHlEHIHA.5328@TK2MSFTNGP05.phx.gbl...
>> Yes, I did it multiple times. Windows Live Mail is set as default for
>> everything possible.
>>
>> I do scroll to the bottom of the "associate a file type..." page and I do
>> see all other protocols there, but I do not see MAILTO protocol. Could it
>> be that earlier betas somehow screw up my system and removed the protocol
>> itself? I do not have and did not have (did not install any other mail
>> program except Windows Mail and this Windows Live Mail.
>>
>> BTW the protocol does not appear even if I try make the Windows Mail (not
>> Live) program to be default for mail, and the mailto links do not work
>> either in this case.
>>
>> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
>> news:#4f9xMCHIHA.4296@TK2MSFTNGP04.phx.gbl...
>>> Just because a program is listed as 'default' does not mean it has been
>>> assigned all of the possible default actions or protocols. Try this:
>>> Go to Default Programs, which you can access either from the Start menu
>>> or via the Control Panel, then click the first item: "Set your default
>>> programs."
>>> After a few seconds a list of programs comes up. Click on Windows Live
>>> Mail. If it doesn't respond with "This program has all its defaults"
>>> then fix it by clicking on the option indicated by the first green
>>> arrow.
>>>
>>> Then, click the back arrow to get back to the first screen, click
>>> "Associate a
>>> file type..." If you scroll all the way down, you should see the
>>> Protocols.
>>>
>>> --
>>> Gary VanderMolen [MS-MVP WLM]
>>>
>>>
>>> "MxM" <nospam@noemail> wrote in message
>>> news:eI6EamBHIHA.4196@TK2MSFTNGP04.phx.gbl...
>>>> Nope, did not help.
>>>>
>>>> One thing I have noticed - I do not see MAILTO: protocol in "Associate
>>>> a file
>>>> type or protocol" window (should I?). So, I can't check the protocol
>>>> itself, but in "default programs" I do see Live Mail and I do see that
>>>> it is
>>>> the default program.
>>>>
>>>> I also do not understand, why when I click on the mailto: link, the IE
>>>> window opens. Why IE? I am in the mail program or in Firefox or in any
>>>> other non-IE place like in gadget, what calls IE out of it? It is as if
>>>> IE is associated with mailto protocol.
>>>>
>>>> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
>>>> news:#N7FGn2GIHA.3400@TK2MSFTNGP03.phx.gbl...
>>>>> I notice you are using an older version of Windows Live Mail,
>>>>> version 12.0.1184. You may want to upgrade to the latest version
>>>>> (12.0.1365):
>>>>> http://get.live.com/betas/maildesktop_betas
>>>>>
>>>>> That should reset your default mail client setting.
>>>>>
>>>>> --
>>>>> Gary VanderMolen [MS-MVP WLM]
>>>>>
>>>>>
>>>>> "MxM" <nospam@noemail> wrote in message
>>>>> news:uAJ42c2GIHA.5228@TK2MSFTNGP05.phx.gbl...
>>>>>> When I click link which is mailto:someaddress@somehere.com in IE or
>>>>>> in Live Mail,
>>>>>> IE window launches with the small error box "could not perform this
>>>>>> operation because the default mail client is not properly installed"
>>>>>>
>>>>>> I did make windows live mail as default program. I tried even to make
>>>>>> windows mail (not live) as default program - it does not matter, it
>>>>>> still shows this
>>>>>> message.
>>>>>>
>>>>>> HELP!!!
>>>>