unknown error in windows mail

"Unknown errors" <Unknown errors @discussions.microsoft.com> wrote in
message news:1A0E6CF6-D377-4238-910D-C69C45B105FD@microsoft.com...
>I am experiencing the same problem with my delete box. What can I do?
>
> YU
>
> "crazykooter" wrote:
>
>> When I try to use the empty delete items on my mail stored in my
>> deleted mail file, I receive an error message stating that an "unknown
>> error
>> has occurred "and mail still remains in the file . What can I do?
>> -
>> crazykooter

In Windows Mail, unknown errors and undeletable messages are often due
to interference from an antivirus program. What if any antivirus programs
do you have?

For a temporary fix, download and install this hotfix, with Windows Mail
not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it was written for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
The Vista SP1 update includes this hotfix and more, but takes longer
to install.

Unknown errors;713337 Wrote:
> I am experiencing the same problem with my delete box. What can I do?
>
> YU
>
> "crazykooter" wrote:
> > > >
> > > When I try to use the empty delete items on my mail stored in my
> > > deleted mail file, I receive an error message stating that an
> > "unknown error
> > > has occurred "and mail still remains in the file . What can I do?
> > > -
> > > crazykooter > >

Hi YU,

This will help show you how to fix the stuck undeletable email message
problem in Windows Mail for all folders.

The KB941090 update will just fix the problem for now. You must stop
the cause to prevent it from happening again. Read the "First" section
in this tutorial about antivirus programs to help prevent this from
happening again, then install the KB941090 Microsoft Update in the
"Second" section to fix the stuck message problem.


'Windows Mail problems'
(http://www.vistax64.com/tutorials/62...-problems.html)


Shawn


--
Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*' (http://www.vistax64.com)
*Please post feedback to help others.*

U¿ytkownik <robertmiles@bellsouthNOSPAM.net> napisa³ w wiadomo¶ci
news:%23fD70OytIHA.552@TK2MSFTNGP06.phx.gbl...
>
> "Unknown errors" <Unknown errors @discussions.microsoft.com> wrote in
> message news:1A0E6CF6-D377-4238-910D-C69C45B105FD@microsoft.com...
>>I am experiencing the same problem with my delete box. What can I do?
>>
>> YU
>>
>> "crazykooter" wrote:
>>
>>> When I try to use the empty delete items on my mail stored in my
>>> deleted mail file, I receive an error message stating that an "unknown
>>> error
>>> has occurred "and mail still remains in the file . What can I do?
>>> -
>>> crazykooter
>
> In Windows Mail, unknown errors and undeletable messages are often due
> to interference from an antivirus program. What if any antivirus programs
> do you have?
>
> For a temporary fix, download and install this hotfix, with Windows Mail
> not running:
>
> http://support.microsoft.com/default.aspx/kb/941090
>
> Although it was written for mail stuck in the Outbox, it also works in
> other folders. If you don't know whether you have a 32-bit version
> of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
> The Vista SP1 update includes this hotfix and more, but takes longer
> to install.
>
>
>

"crazykooter" wrote:

> When I try to use the empty delete items on my mail stored in my
> deleted mail file, I receive an error message stating that an "unknown error
> has occurred "and mail still remains in the file . What can I do?
> -
> crazykooter

"crazykooter" wrote:

> When I try to use the empty delete items on my mail stored in my
> deleted mail file, I receive an error message stating that an "unknown error
> has occurred "and mail still remains in the file . What can I do?
> -
> crazykooter

"dancingsandy" <dancingsandy@discussions.microsoft.com> wrote in message
news:3CE1B562-CFAD-46EA-922D-E7CC18B01632@microsoft.com...
>
>
> "crazykooter" wrote:
>
>> When I try to use the empty delete items on my mail stored in my
>> deleted mail file, I receive an error message stating that an "unknown
>> error
>> has occurred "and mail still remains in the file . What can I do?
>> -
>> crazykooter

Download and install this hotfix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
Certain common antivirus programs, such as most of those from
Norton or McAfee, tend to cause stuck messages and other problems
in Windows Mail, although seldom immediately, so if you have such a
program, remember where to find the hotfix and hope it will install
again if you need it again. A recent version of the Trend antivirus
program also causes assorted problems in Windows Mail.

The Vista SP1 update contains this hotfix and more, but takes longer
to install.

dancingsandy;715562 Wrote:
> "crazykooter" wrote:

Hi Eaglekeeper and DancingSandy,

This will help show you how to fix the stuck undeletable email message
problem in Windows Mail for all folders.

The KB941090 update will just fix the problem for now. You must stop
the cause to prevent it from happening again. Read the "First" section
in this tutorial about antivirus programs to help prevent this from
happening again, then install the KB941090 Microsoft Update in the
"Second" section to fix the stuck message problem.


'Windows Mail problems'
(http://www.vistax64.com/tutorials/62...-problems.html)


Shawn


--
Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*' (http://www.vistax64.com)
*Please post feedback to help others.*

I also was able to delete an item I've had in my inbox for two months (and
hadn't been able to delete) thanks to the suggestion posted here. My most
sincere thanks to Shawn!

"Al" wrote:

> "brink" wrote:
>
> >
> > crazykooter;498969 Wrote:
> > > When I try to use the empty delete items on my mail stored in my
> > > deleted mail file, I receive an error message stating that an "unknown
> > > error
> > > has occurred "and mail still remains in the file . What can I do?
> > > -
> > > crazykooter
> >
> > Hi CrazyKooter,
> >
> > This will fix your problem:
> > Read the "First" section in this tutorial about antivirus programs to
> > help prevent this from happening again, then install the KB941090
> > Microsoft Update in the "Second" section to fix the stuck message
> > problem.
> >
> > 'Windows Mail problems'
> > (http://www.vistax64.com/tutorials/62...-problems.html)
> >
> > Shawn
> >
> >
> > --
> > brink
> >
> > *There are no dumb questions, just the people that do not ask them.*
> > WWW.VISTAX64.COM (\"HTTP://WWW.VISTAX64.COM\")
> > *Please post feedback to help others.*
> >

GStasinopoulos;733352 Wrote:
> I also was able to delete an item I've had in my inbox for two months
> (and
> hadn't been able to delete) thanks to the suggestion posted here. My
> most
> sincere thanks to Shawn!
>
> "Al" wrote:
> > > >
> > > "brink" wrote:
> > >> > > > >
> > > > >
> > > > > crazykooter;498969 Wrote:
> > > > >
> > > > > Hi CrazyKooter,
> > > > >
> > > > > This will fix your problem:
> > > > > Read the "First" section in this tutorial about antivirus programs
> > > to
> > > > > help prevent this from happening again, then install the KB941090
> > > > > Microsoft Update in the "Second" section to fix the stuck message
> > > > > problem.
> > > > >
> > > > > 'Windows Mail problems'
> > > > >
> > > (http://www.vistax64.com/tutorials/62...-problems.html)
> > > > >
> > > > > Shawn
> > > > >
> > > > >
> > > > > --
> > > > > brink
> > > > >
> > > > > *There are no dumb questions, just the people that do not ask
> > > them.*
> > > > > 'WWW.VISTAX64.COM' (http://WWW.VISTAX64.COM)
> > > (\"HTTP://WWW.VISTAX64.COM\")
> > > > > *Please post feedback to help others.*
> > > > > > > > > > >

Your welcome GStasinopoulos, and thank your for the feedback.

Shawn


--
Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*' (http://www.vistax64.com)
*Please post feedback to help others.*

"crazykooter" wrote:

> When I try to use the empty delete items on my mail stored in my
> deleted mail file, I receive an error message stating that an "unknown error
> has occurred "and mail still remains in the file . What can I do?
> -
> crazykooter