"beyondhelp" <beyondhelp@discussions.microsoft.com> wrote in message
news:76E42A13-BFFB-4BE4-9501-647E31131804@microsoft.com...
> How do I delete unknown error in my mail box?
>
> "beyondhelp" wrote:
>
>>
>>
>> "crazykooter" wrote:
>>
>> > When I try to use the empty delete items on my mail stored in my
>> > deleted mail file, I receive an error message stating that an "unknown
>> > error
>> > has occurred "and mail still remains in the file . What can I do?
>> > -
>> > crazykooter
I'm not sure you should delete it. You can delete the message(s) that
cause it, though. Download and install this fix, with Windows Mail not
running:
http://support.microsoft.com/default.aspx/kb/941090
Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember where
to find the fix - you are likely to need it again.
You may need to delete those messages after the fix makes them
deletable again, though.