"Christy Rosenthal" <crosenthal5@live.com> wrote in message
news:7A334F64-2119-470D-9EAD-4D1232612BF6@microsoft.com...
>
> --
> christy rosenthal
>
>
> "mikeskoda" wrote:
>
>> I have a message stuck in my outbox that cannot be moved or deleted.Now
>> when
>> I open windows mail it brings up a pop up saying you have one or more
>> messages in your outbox do not have a valid account specified would you
>> like
>> to use your default account to send these messages ?I have to click no
>> then
>> its starts send and receive
>> I have spoken to my ISP provider they cannot help.Help please its very
>> annoying and its slowing up the e-mail opperation
>>
Undeletable messages are often due to interference from an antivirus
program.
What if any antivirus programs do you have, and have you ever had a Norton
or McAfee antivirus program on that computer?
For a temporary fix, download and install this hotfix, with Windows Mail
not running:
http://support.microsoft.com/default.aspx/kb/941090
Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. The Vista SP1 update includes this hotfix and more, but
takes longer to install.