Driving me crazy....

I just got a laptop with the windows vista program and the new windows mail
program. For the life of me, I can't set up the mail program using my
wireless broadband router connection. I have contacted my ISP company, HP
computers (wants $60 for consult) and microsoft for help and they all route
me to each other. I'm going in circles and getting no where. Is there
anyone out there with some plain common computer sense that can walk me
through this? From the looks of the emails here, the windows mail program is
a common problem. Thanks for any help.....

"Peg" <Peg@discussions.microsoft.com> wrote in message
news:044FDB44-AF2A-4EF6-AA0B-5333E56906C5@microsoft.com...
>I just got a laptop with the windows vista program and the new windows mail
> program. For the life of me, I can't set up the mail program using my
> wireless broadband router connection.

So what have you tried, what happens when you try, etc etc etc. You must
give SOME detailed information rather than generic statements like "for the
life of me I can't set up...."

First turn off email scanning of your antivirus software. See
www.oehelp.com/OETips.aspx#3 Its causing lots of trouble in WinMail.

Next go to Tools | Accounts | Add | Mail and supply the requested
information to the wizard.

steve

"Peg" <Peg@discussions.microsoft.com> wrote in message
news:044FDB44-AF2A-4EF6-AA0B-5333E56906C5@microsoft.com...
>I just got a laptop with the windows vista program and the new windows mail
> program. For the life of me, I can't set up the mail program using my
> wireless broadband router connection. I have contacted my ISP company, HP
> computers (wants $60 for consult) and microsoft for help and they all
> route
> me to each other. I'm going in circles and getting no where. Is there
> anyone out there with some plain common computer sense that can walk me
> through this? From the looks of the emails here, the windows mail program
> is
> a common problem. Thanks for any help.....

"Peg" <Peg@discussions.microsoft.com> wrote in message
news:044FDB44-AF2A-4EF6-AA0B-5333E56906C5@microsoft.com...
>I just got a laptop with the windows vista program and the new windows mail
> program. For the life of me, I can't set up the mail program using my
> wireless broadband router connection. I have contacted my ISP company, HP
> computers (wants $60 for consult) and microsoft for help and they all
> route
> me to each other. I'm going in circles and getting no where. Is there
> anyone out there with some plain common computer sense that can walk me
> through this? From the looks of the emails here, the windows mail program
> is
> a common problem. Thanks for any help.....



Any error messages you can pass along? What problems are you having? Hard to
diagnose the problem when we don't know the symptoms. Kind of akin to taking
your car to the garage and telling the mechanic it makes a noise and nothing
else.

"Rose Velez" <rosev1@verizon.net> wrote in message
news:e5JcwbHXHHA.4844@TK2MSFTNGP03.phx.gbl...
>I can't sent any mail from my outlook, how can i resolve this problem


Outlook, Outlook Express or Windows Mail?

If it's Outlook, be best to post in the Outlook newsgroups. Likewise for
Outlook Express.

If it's Windows Mail. some additioal info would be handy to have like any
error messages. My crystal ball is broke and the insurance company says
they won't cover the cost of a new one so I can't see your computer from
here.





> "DGuess" <majik@mindspring.oops> wrote in message
> news:B3E4B012-8B63-41AD-A612-722B8AFE94C8@microsoft.com...
>> "Peg" <Peg@discussions.microsoft.com> wrote in message
>> news:044FDB44-AF2A-4EF6-AA0B-5333E56906C5@microsoft.com...
>>>I just got a laptop with the windows vista program and the new windows
>>>mail
>>> program. For the life of me, I can't set up the mail program using my
>>> wireless broadband router connection. I have contacted my ISP company,
>>> HP
>>> computers (wants $60 for consult) and microsoft for help and they all
>>> route
>>> me to each other. I'm going in circles and getting no where. Is there
>>> anyone out there with some plain common computer sense that can walk me
>>> through this? From the looks of the emails here, the windows mail
>>> program is
>>> a common problem. Thanks for any help.....
>>
>>
>>
>> Any error messages you can pass along? What problems are you having? Hard
>> to diagnose the problem when we don't know the symptoms. Kind of akin to
>> taking your car to the garage and telling the mechanic it makes a noise
>> and nothing else.
>>
>

The Outlook email program is not covered in this forum,
only Vista's Windows Mail. Did you get the name wrong?

In the future, please don't hijack a thread that someone else
started. Please start a new one.

Gary VanderMolen


"Rose Velez" <rosev1@verizon.net> wrote in message news:e5JcwbHXHHA.4844@TK2MSFTNGP03.phx.gbl...
>I can't sent any mail from my outlook, how can i resolve this problem

I can't sent any mail from my outlook, how can i resolve this problem
"DGuess" <majik@mindspring.oops> wrote in message
news:B3E4B012-8B63-41AD-A612-722B8AFE94C8@microsoft.com...
> "Peg" <Peg@discussions.microsoft.com> wrote in message
> news:044FDB44-AF2A-4EF6-AA0B-5333E56906C5@microsoft.com...
>>I just got a laptop with the windows vista program and the new windows
>>mail
>> program. For the life of me, I can't set up the mail program using my
>> wireless broadband router connection. I have contacted my ISP company,
>> HP
>> computers (wants $60 for consult) and microsoft for help and they all
>> route
>> me to each other. I'm going in circles and getting no where. Is there
>> anyone out there with some plain common computer sense that can walk me
>> through this? From the looks of the emails here, the windows mail
>> program is
>> a common problem. Thanks for any help.....
>
>
>
> Any error messages you can pass along? What problems are you having? Hard
> to diagnose the problem when we don't know the symptoms. Kind of akin to
> taking your car to the garage and telling the mechanic it makes a noise
> and nothing else.
>