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WM cahttp://www.micrnnot open attachments from Word, Excel, Powerp
Hi,
I have searched and read through the "cannot open attachment" issues already
here (to date), I would like to give this a "new try".
I have a brand new HP Pavillion DV9225 laptop with Windows Vista Ultimate,
preinstalled.
My issue is, with Windows Mail, in a e-mail message, a attachment that is a
Word doc (.doc), a Excel spreadsheet (.xls), or a Powerpoint file (.ppt)
cannot be successfully opened by its associated Office task.
I open up the e-mail message, double click the attachment (let's say
"fubar.xls") to open, the appropriate/correct Office task is executed to open
the file, but I get this error panel:
"Windows cannot find
'C:\Users\myuserid\AppData\Local\Microsoft\Windows \Temporary Internet
Files\Content.IE5\UYSODHL1\fubar.xls'. Make sure you typed the name
correctly, and then try again."
Observations:
1) Norton Internet Security suite pre-installed and activated.
De-activated virus scanning for incoming e-mail. No change, still have issue.
2) I can successfully save the attachment to a specified folder, and
view/open it. But this is only a workaraound, I still am interested in the
solution.
3) If I right-click on C:\Program Files\Windows Mail\WinMail.exe, and
select "Run As Administrator", then Windows Mail task runs *and then I CAN
(!!!) open attachments that are .doc, .xls, or .ppt !!!
It appears to me that Windows Mail by default does not have "enough"
permission to save the attachment file to a temporary file in the path listed
in the error message above. Therefore, the Office task cannot find it when
it attempts to open it.
4) If I right-click on C:\Program Files\Windows Mail\WinMail.exe, select
"Properties", "Compatibility", I cannot permantly set the task to "Run As
Administrator", which might have been a fix, as this option is "dimmed".
So given all this info, might there be a solution to this issue? Any and
all help appreciated!
Thanks,
-Gary K
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