can't receive or send email

My email was working fine for the last 2 days then quit receiving and sending
today? No changes to anything. when I click on send and receive it has no
error message and gives me a completed status but no email? Any help would
be appricated.

Are you able to send and receive e-mail from the web-based mail client?

If yes, I'd delete the Windows Mail e-mail account, restart Vista, then
create the Windows Mail e-mail account anew.

Did that help?

(Be sure to move and/or backup your current messages store. Then you can
import the older mail messages into your new, hopefully working-again,
Windows Mail account.)


"Dan V" <Dan V@discussions.microsoft.com> wrote in message
news:4B78CB53-2D29-4DD5-8EEF-0C31E5A8C2C0@microsoft.com...
> My email was working fine for the last 2 days then quit receiving and
> sending
> today? No changes to anything. when I click on send and receive it has
> no
> error message and gives me a completed status but no email? Any help
> would
> be appricated.

I am able to S & R account. How do I remove the windows email account? will
try your suggestion and let you know. Thanks.

"Brian Bradley" wrote:

> Are you able to send and receive e-mail from the web-based mail client?
>
> If yes, I'd delete the Windows Mail e-mail account, restart Vista, then
> create the Windows Mail e-mail account anew.
>
> Did that help?
>
> (Be sure to move and/or backup your current messages store. Then you can
> import the older mail messages into your new, hopefully working-again,
> Windows Mail account.)
>
>
> "Dan V" <Dan V@discussions.microsoft.com> wrote in message
> news:4B78CB53-2D29-4DD5-8EEF-0C31E5A8C2C0@microsoft.com...
> > My email was working fine for the last 2 days then quit receiving and
> > sending
> > today? No changes to anything. when I click on send and receive it has
> > no
> > error message and gives me a completed status but no email? Any help
> > would
> > be appricated.
>
>

Dan V,

First, I would make sure that your troublesome e-mail account is set to
receive and/or send mail.

In Windows Mail, click Tools | Accounts | (select the account) | Properties.

Toward the bottom of the resulting Properties dialog, make sure this setting
is checked: "Include this account when receiving mail or syncronizing."

Restart Windows Mail.

--------------------------------------------

If that didn't help, I would remove and then re-create the troublesome
e-mail account using the following steps. It's easy. (Be sure to have your
e-mail account settings handy. If you don't have them, go to your web-based
e-mail page and click help and find the settings. You'll be looking for POP3
or POP Mail settings. Write them down.

1. Locate your e-mail messages store this way: In Windows Mail, click on
Tools | Options | Maintenance | Store Folder. Write down the resulting path
to your store folder. Cancel and/or close your way back out to Windows Mail.

2. Remove the e-mail account this way: In Windows Mail, click on Tools |
Accounts | (select the account) | Remove. Click "Yes" to remove the account.
Close Windows Mail completely. Restart Vista.

3. Cruise to the Windows Mail storage folder that you discovered and wrote
down in step 1. Move the folder and its subfolders into any new or existing
folder of any name anywhere you want, for safekeeping and to possibly import
messages back out of it into your new Windows Mail e-mail account that you
are about to create.

4. Start Windows Mail. If the account you deleted was your only e-mail
account, the Windows Mail Wizard should start and prompt you through the
steps to create a new e-mail account. If you had more than one e-mail
account or if for some reason the Windows Mail new e-mail account wizard
doesn't start, create your new (replacement) account manually in the next
step.

5. In Windows Mail, click Tools | Accounts | Add. Using the POP3/POP Mail
settings provided by your ISP, which you always keep written down somewhere
<grin>, complete the e-mail account info.

If you can't receive or send e-mail after all this, then I can't help, but
that's exactly what I would do.

Brian


"Dan V" <DanV@discussions.microsoft.com> wrote in message
news8B05DFE-7AA3-4A6E-BD7C-4E8A3F799BDB@microsoft.com...
>I am able to S & R account. How do I remove the windows email account?
>will
> try your suggestion and let you know. Thanks.
>
> "Brian Bradley" wrote:
>
>> Are you able to send and receive e-mail from the web-based mail client?
>>
>> If yes, I'd delete the Windows Mail e-mail account, restart Vista, then
>> create the Windows Mail e-mail account anew.
>>
>> Did that help?
>>
>> (Be sure to move and/or backup your current messages store. Then you can
>> import the older mail messages into your new, hopefully working-again,
>> Windows Mail account.)
>>
>>
>> "Dan V" <Dan V@discussions.microsoft.com> wrote in message
>> news:4B78CB53-2D29-4DD5-8EEF-0C31E5A8C2C0@microsoft.com...
>> > My email was working fine for the last 2 days then quit receiving and
>> > sending
>> > today? No changes to anything. when I click on send and receive it
>> > has
>> > no
>> > error message and gives me a completed status but no email? Any help
>> > would
>> > be appricated.
>>
>>

Thanks Brian. Got it working. Had something to do with entering my password
in accounts, properties, server. I had to check "remember password" first
then enter my password. When I tried to enter the password first then check
the remember box is when the problems started....go figure. Thanks again.

"Brian Bradley" wrote:

> Dan V,
>
> First, I would make sure that your troublesome e-mail account is set to
> receive and/or send mail.
>
> In Windows Mail, click Tools | Accounts | (select the account) | Properties.
>
> Toward the bottom of the resulting Properties dialog, make sure this setting
> is checked: "Include this account when receiving mail or syncronizing."
>
> Restart Windows Mail.
>
> --------------------------------------------
>
> If that didn't help, I would remove and then re-create the troublesome
> e-mail account using the following steps. It's easy. (Be sure to have your
> e-mail account settings handy. If you don't have them, go to your web-based
> e-mail page and click help and find the settings. You'll be looking for POP3
> or POP Mail settings. Write them down.
>
> 1. Locate your e-mail messages store this way: In Windows Mail, click on
> Tools | Options | Maintenance | Store Folder. Write down the resulting path
> to your store folder. Cancel and/or close your way back out to Windows Mail.
>
> 2. Remove the e-mail account this way: In Windows Mail, click on Tools |
> Accounts | (select the account) | Remove. Click "Yes" to remove the account.
> Close Windows Mail completely. Restart Vista.
>
> 3. Cruise to the Windows Mail storage folder that you discovered and wrote
> down in step 1. Move the folder and its subfolders into any new or existing
> folder of any name anywhere you want, for safekeeping and to possibly import
> messages back out of it into your new Windows Mail e-mail account that you
> are about to create.
>
> 4. Start Windows Mail. If the account you deleted was your only e-mail
> account, the Windows Mail Wizard should start and prompt you through the
> steps to create a new e-mail account. If you had more than one e-mail
> account or if for some reason the Windows Mail new e-mail account wizard
> doesn't start, create your new (replacement) account manually in the next
> step.
>
> 5. In Windows Mail, click Tools | Accounts | Add. Using the POP3/POP Mail
> settings provided by your ISP, which you always keep written down somewhere
> <grin>, complete the e-mail account info.
>
> If you can't receive or send e-mail after all this, then I can't help, but
> that's exactly what I would do.
>
> Brian
>
>
> "Dan V" <DanV@discussions.microsoft.com> wrote in message
> news8B05DFE-7AA3-4A6E-BD7C-4E8A3F799BDB@microsoft.com...
> >I am able to S & R account. How do I remove the windows email account?
> >will
> > try your suggestion and let you know. Thanks.
> >
> > "Brian Bradley" wrote:
> >
> >> Are you able to send and receive e-mail from the web-based mail client?
> >>
> >> If yes, I'd delete the Windows Mail e-mail account, restart Vista, then
> >> create the Windows Mail e-mail account anew.
> >>
> >> Did that help?
> >>
> >> (Be sure to move and/or backup your current messages store. Then you can
> >> import the older mail messages into your new, hopefully working-again,
> >> Windows Mail account.)
> >>
> >>
> >> "Dan V" <Dan V@discussions.microsoft.com> wrote in message
> >> news:4B78CB53-2D29-4DD5-8EEF-0C31E5A8C2C0@microsoft.com...
> >> > My email was working fine for the last 2 days then quit receiving and
> >> > sending
> >> > today? No changes to anything. when I click on send and receive it
> >> > has
> >> > no
> >> > error message and gives me a completed status but no email? Any help
> >> > would
> >> > be appricated.
> >>
> >>
>
>
>

"Brian Bradley" wrote:

> Are you able to send and receive e-mail from the web-based mail client?
>
> If yes, I'd delete the Windows Mail e-mail account, restart Vista, then
> create the Windows Mail e-mail account anew.
>
> Did that help?
>
> (Be sure to move and/or backup your current messages store. Then you can
> import the older mail messages into your new, hopefully working-again,
> Windows Mail account.)
>
>
> "Dan V" <Dan V@discussions.microsoft.com> wrote in message
> news:4B78CB53-2D29-4DD5-8EEF-0C31E5A8C2C0@microsoft.com...
> > My email was working fine for the last 2 days then quit receiving and
> > sending
> > today? No changes to anything. when I click on send and receive it has
> > no
> > error message and gives me a completed status but no email? Any help
> > would
> > be appricated.
>
>

Hi, I'm having the same problem. I cannot access the web-based mail. This
has been working great and all of a sudden, it gives me the following
message:

The connection to the server has failed. Account: 'pop-server.triad.rr.com',
Server: 'pop-server.triad.rr.com', Protocol: POP3, Port: 110, Secure(SSL):
No, Socket Error: 10061, Error Number: 0x800CCC0E

"Brian Bradley" wrote:

> Are you able to send and receive e-mail from the web-based mail client?
>
> If yes, I'd delete the Windows Mail e-mail account, restart Vista, then
> create the Windows Mail e-mail account anew.
>
> Did that help?
>
> (Be sure to move and/or backup your current messages store. Then you can
> import the older mail messages into your new, hopefully working-again,
> Windows Mail account.)
>
>
> "Dan V" <Dan V@discussions.microsoft.com> wrote in message
> news:4B78CB53-2D29-4DD5-8EEF-0C31E5A8C2C0@microsoft.com...
> > My email was working fine for the last 2 days then quit receiving and
> > sending
> > today? No changes to anything. when I click on send and receive it has
> > no
> > error message and gives me a completed status but no email? Any help
> > would
> > be appricated.
>
>

That error is from trying to access POP mail, not web mail.

You access Web mail via a web browser, like Internet Explorer.
https://webmail.triad.rr.com


"glenda" <glenda@discussions.microsoft.com> wrote in message
news:61F03061-FF9F-400E-9F12-EF84983BF2A0@microsoft.com...
> Hi, I'm having the same problem. I cannot access the web-based mail.
> This
> has been working great and all of a sudden, it gives me the following
> message:
>
> The connection to the server has failed. Account:
> 'pop-server.triad.rr.com',
> Server: 'pop-server.triad.rr.com', Protocol: POP3, Port: 110, Secure(SSL):
> No, Socket Error: 10061, Error Number: 0x800CCC0E
>
> "Brian Bradley" wrote:
>
>> Are you able to send and receive e-mail from the web-based mail client?
>>
>> If yes, I'd delete the Windows Mail e-mail account, restart Vista, then
>> create the Windows Mail e-mail account anew.
>>
>> Did that help?
>>
>> (Be sure to move and/or backup your current messages store. Then you can
>> import the older mail messages into your new, hopefully working-again,
>> Windows Mail account.)
>>
>>
>> "Dan V" <Dan V@discussions.microsoft.com> wrote in message
>> news:4B78CB53-2D29-4DD5-8EEF-0C31E5A8C2C0@microsoft.com...
>> > My email was working fine for the last 2 days then quit receiving and
>> > sending
>> > today? No changes to anything. when I click on send and receive it
>> > has
>> > no
>> > error message and gives me a completed status but no email? Any help
>> > would
>> > be appricated.
>>
>>