Can't Delete Message in Outbox

IT WORKED!!!! Oh THANK YOU!!! Can you tell I'm just a bit relieved to have
this fixed? LOL I moved the entire folder, opened WinMail, sent a couple of
test emails that worked magnificently, closed WinMail, went back to Windows
Explorer and dragged my folders and messages I needed into WinMail.

This was an unbelievably frustrating experience but it was also a really
good learning experience. Now I'm familiar with Windows Explorer in Vista
which I wouldn't have been if it hadn't have been if not for this maddening
problem. Always look for that silver lining you know! :-)

Thanks to everyone for their help! Hope I can return the favor for someone
someday.

"DGuess" wrote:

> Close WinMail and MOVE the whole mail folder.
>
> Open WinMail and let it create a new store.
>
> You can go thru the old messages and drag and drop them into WinMail (not
> the folder).
>
> Should solve it till a solution is found out why it does it. Don't think
> it's just in Windows Mail but it's also in Windows Live Mail desktop beta as
> well. Messages get stuck in the Outbox on it as well.
>
>
>
> "Bernice" <bernice05901@comcast.com.(donotspam)> wrote in message
> news:AE4B6E40-A8AE-46D2-9745-FE1D80CE700C@microsoft.com...
> >I did what you suggested and low and behold the message doesn't even show
> >up
> > with the other messages in that location! Of course when I open Windows
> > Mail
> > up again in the hopes it is now miraculously gone it is still there. It
> > is
> > evil I tell you. EVIL! ;-) I just don't know what to do. I haven't
> > been
> > able to send mail now for ten days and I'm getting desperate here.
> >
> > Any other ideas?
> >
> > "DGuess" wrote:
> >
> >> "Bernice" <bernice05901@comcast.com.(donotspam)> wrote in message
> >> news:925C1B72-CEC5-436F-B28C-04934498597B@microsoft.com...
> >> >I have a message that appears to be "blocking" my other messages from
> >> >being
> >> > sent. This is what it says in the body of the message:
> >> >
> >> > "Message could not be displayed
> >> > Windows Mail encountered an unexpected problem while displaying this
> >> > message. Check your computer for low memory or low disk space and try
> >> > again."
> >> >
> >> > I have tons of memory and disk space (brand new computer with 160G hard
> >> > drive and 2 Ghz RAM). My OLD computer had/has no problem with sending
> >> > this
> >> > little .jpg message.
> >> >
> >> > When I try to delete the e-mail message I receive the following
> >> > message:
> >> >
> >> > "An unknown error has occurred."
> >> >
> >> > I click the "OK" button and now it says it is deleting the message but
> >> > it
> >> > has shown that message for more than ten minutes now. I seriously
> >> > doubt
> >> > it
> >> > is really deleting the message. Can anyone help me get this message
> >> > deleted
> >> > from my Outbox?
> >>
> >>
> >> You will have to delete it from the Outbox folder via Windows Explorer.
> >> Tools | Options | Advanced tab | Manintenance button | Store Folders
> >> button.
> >> Note the location of the messages stores.
> >>
> >> Close Windows Mail.
> >>
> >> Open Windows Explorer and navigate to the folder location you found in
> >> the
> >> Store Folder dialog.
> >>
> >> Locate the Outbox and find the message that won't send and delete it.
> >>
> >>
>
>

I just tested and if you delete the two database files, then it rebuilds the
database and reincorporates the information of the files into the "recovered
folders". So you won't lose messages.

The alternative is to move everything out of the Windows Mail directory (all
files and directories) and then it will start over completely fresh. If you
take that alternative, then you can go to File | Import | Messages and point
to where you moved them. Or worse case scenario, drag the eml files back
into a WinMail folder. The messages are not going to be lost.

steve

"Bernice" <bernice05901@comcast.com.(donotspam)> wrote in message
news:A09657A5-7472-4387-B86A-F3EC20D36F4B@microsoft.com...
> Does this mean I would lose all of my folders and messages? And are what
> I
> am calling "folders" what you guys are calling "stores"?
>
> "Steve Cochran" wrote:
>
>> Well the sledgehammer solution is to wipe out the database and its
>> backup.
>>
>> Delete the WindowsMail.MSMessageStore file in the Windows Mail directory
>> and
>> then delete the backup copy in the \backup\new subdirectory and then try
>> starting it.
>>
>> steve
>>
>> "Mel Fishman" <Mel Fishman@discussions.microsoft.com> wrote in message
>> newsF87ED5A-0814-4626-8A0D-04193DCCAB2A@microsoft.com...
>> >I am having the same proble. Tried the toolkit with no luck
>> >
>> >
>> > "Steve Cochran" wrote:
>> >
>> >> Try my WMUtil program first and compact and then repair the database.
>> >> See
>> >> if that fixes it.
>> >>
>> >> www.oehelp.com/WMUtil/
>> >>
>> >>
>> >> steve
>> >>
>> >> "Bernice" <bernice05901@comcast.com.(donotspam)> wrote in message
>> >> news:AE4B6E40-A8AE-46D2-9745-FE1D80CE700C@microsoft.com...
>> >> >I did what you suggested and low and behold the message doesn't even
>> >> >show
>> >> >up
>> >> > with the other messages in that location! Of course when I open
>> >> > Windows
>> >> > Mail
>> >> > up again in the hopes it is now miraculously gone it is still there.
>> >> > It
>> >> > is
>> >> > evil I tell you. EVIL! ;-) I just don't know what to do. I
>> >> > haven't
>> >> > been
>> >> > able to send mail now for ten days and I'm getting desperate here.
>> >> >
>> >> > Any other ideas?
>> >> >
>> >> > "DGuess" wrote:
>> >> >
>> >> >> "Bernice" <bernice05901@comcast.com.(donotspam)> wrote in message
>> >> >> news:925C1B72-CEC5-436F-B28C-04934498597B@microsoft.com...
>> >> >> >I have a message that appears to be "blocking" my other messages
>> >> >> >from
>> >> >> >being
>> >> >> > sent. This is what it says in the body of the message:
>> >> >> >
>> >> >> > "Message could not be displayed
>> >> >> > Windows Mail encountered an unexpected problem while displaying
>> >> >> > this
>> >> >> > message. Check your computer for low memory or low disk space and
>> >> >> > try
>> >> >> > again."
>> >> >> >
>> >> >> > I have tons of memory and disk space (brand new computer with
>> >> >> > 160G
>> >> >> > hard
>> >> >> > drive and 2 Ghz RAM). My OLD computer had/has no problem with
>> >> >> > sending
>> >> >> > this
>> >> >> > little .jpg message.
>> >> >> >
>> >> >> > When I try to delete the e-mail message I receive the following
>> >> >> > message:
>> >> >> >
>> >> >> > "An unknown error has occurred."
>> >> >> >
>> >> >> > I click the "OK" button and now it says it is deleting the
>> >> >> > message
>> >> >> > but
>> >> >> > it
>> >> >> > has shown that message for more than ten minutes now. I
>> >> >> > seriously
>> >> >> > doubt
>> >> >> > it
>> >> >> > is really deleting the message. Can anyone help me get this
>> >> >> > message
>> >> >> > deleted
>> >> >> > from my Outbox?
>> >> >>
>> >> >>
>> >> >> You will have to delete it from the Outbox folder via Windows
>> >> >> Explorer.
>> >> >> Tools | Options | Advanced tab | Manintenance button | Store
>> >> >> Folders
>> >> >> button.
>> >> >> Note the location of the messages stores.
>> >> >>
>> >> >> Close Windows Mail.
>> >> >>
>> >> >> Open Windows Explorer and navigate to the folder location you found
>> >> >> in
>> >> >> the
>> >> >> Store Folder dialog.
>> >> >>
>> >> >> Locate the Outbox and find the message that won't send and delete
>> >> >> it.
>> >> >>
>> >> >>
>> >>
>>

"Bernice" <bernice05901@comcast.com.(donotspam)> wrote in message
news:BEC8741E-D263-41E7-8F29-C226AB793096@microsoft.com...
> IT WORKED!!!! Oh THANK YOU!!! Can you tell I'm just a bit relieved to
> have
> this fixed? LOL I moved the entire folder, opened WinMail, sent a couple
> of
> test emails that worked magnificently, closed WinMail, went back to
> Windows
> Explorer and dragged my folders and messages I needed into WinMail.
>
> This was an unbelievably frustrating experience but it was also a really
> good learning experience. Now I'm familiar with Windows Explorer in Vista
> which I wouldn't have been if it hadn't have been if not for this
> maddening
> problem. Always look for that silver lining you know! :-)
>
> Thanks to everyone for their help! Hope I can return the favor for
> someone
> someday.
>

Glad you got it going. I wished I knew why it was doing what it is upon
starting but I've not seen the problem (or for that matter, much of any
problems with OE over the years or WinMail).

This problem reminds me on one Outlook Express has with the "Main Identity".
That is the Identity that is created when OE runs for the first time but
that one is just a mix up of reading the registry settings. This one is more
of a database error that is causing the problem.

Now to see if blowing it away and letting it rebuild cures it like OE's
solution of creating a new Identity and running with it works out.

I am having the exact same problems, complete with the same messages, as
Bernice. I had three messages stuck in my outbox, and I was able to drag and
drop two of them into the deleted items folder. Apparenlty, the culprit is
the last message, which gives this message in the mail body:
Message could not be displayed
Windows Mail encountered an unexpected problem while displaying this
message. Check your computer for low memory or low disk space and try again.
I am not able to drag and drop this one. When I try to do so, or try to
delete it by right clicking and deleting, a box pops up that says:
Windows Mail
An Unknown Error has Occured
Should I try to get rid of it by doing what you've suggested that Bernice
try? Or would you recommend something else. FYI, mine too is a brand new
computer, so space isn't an issue. I got that error as well. Weird. Thanks
for any help you can offer!




--------------------------------------------------------------------------------




"Steve Cochran" wrote:

> I just tested and if you delete the two database files, then it rebuilds the
> database and reincorporates the information of the files into the "recovered
> folders". So you won't lose messages.
>
> The alternative is to move everything out of the Windows Mail directory (all
> files and directories) and then it will start over completely fresh. If you
> take that alternative, then you can go to File | Import | Messages and point
> to where you moved them. Or worse case scenario, drag the eml files back
> into a WinMail folder. The messages are not going to be lost.
>
> steve
>
> "Bernice" <bernice05901@comcast.com.(donotspam)> wrote in message
> news:A09657A5-7472-4387-B86A-F3EC20D36F4B@microsoft.com...
> > Does this mean I would lose all of my folders and messages? And are what
> > I
> > am calling "folders" what you guys are calling "stores"?
> >
> > "Steve Cochran" wrote:
> >
> >> Well the sledgehammer solution is to wipe out the database and its
> >> backup.
> >>
> >> Delete the WindowsMail.MSMessageStore file in the Windows Mail directory
> >> and
> >> then delete the backup copy in the \backup\new subdirectory and then try
> >> starting it.
> >>
> >> steve
> >>
> >> "Mel Fishman" <Mel Fishman@discussions.microsoft.com> wrote in message
> >> newsF87ED5A-0814-4626-8A0D-04193DCCAB2A@microsoft.com...
> >> >I am having the same proble. Tried the toolkit with no luck
> >> >
> >> >
> >> > "Steve Cochran" wrote:
> >> >
> >> >> Try my WMUtil program first and compact and then repair the database.
> >> >> See
> >> >> if that fixes it.
> >> >>
> >> >> www.oehelp.com/WMUtil/
> >> >>
> >> >>
> >> >> steve
> >> >>
> >> >> "Bernice" <bernice05901@comcast.com.(donotspam)> wrote in message
> >> >> news:AE4B6E40-A8AE-46D2-9745-FE1D80CE700C@microsoft.com...
> >> >> >I did what you suggested and low and behold the message doesn't even
> >> >> >show
> >> >> >up
> >> >> > with the other messages in that location! Of course when I open
> >> >> > Windows
> >> >> > Mail
> >> >> > up again in the hopes it is now miraculously gone it is still there.
> >> >> > It
> >> >> > is
> >> >> > evil I tell you. EVIL! ;-) I just don't know what to do. I
> >> >> > haven't
> >> >> > been
> >> >> > able to send mail now for ten days and I'm getting desperate here.
> >> >> >
> >> >> > Any other ideas?
> >> >> >
> >> >> > "DGuess" wrote:
> >> >> >
> >> >> >> "Bernice" <bernice05901@comcast.com.(donotspam)> wrote in message
> >> >> >> news:925C1B72-CEC5-436F-B28C-04934498597B@microsoft.com...
> >> >> >> >I have a message that appears to be "blocking" my other messages
> >> >> >> >from
> >> >> >> >being
> >> >> >> > sent. This is what it says in the body of the message:
> >> >> >> >
> >> >> >> > "Message could not be displayed
> >> >> >> > Windows Mail encountered an unexpected problem while displaying
> >> >> >> > this
> >> >> >> > message. Check your computer for low memory or low disk space and
> >> >> >> > try
> >> >> >> > again."
> >> >> >> >
> >> >> >> > I have tons of memory and disk space (brand new computer with
> >> >> >> > 160G
> >> >> >> > hard
> >> >> >> > drive and 2 Ghz RAM). My OLD computer had/has no problem with
> >> >> >> > sending
> >> >> >> > this
> >> >> >> > little .jpg message.
> >> >> >> >
> >> >> >> > When I try to delete the e-mail message I receive the following
> >> >> >> > message:
> >> >> >> >
> >> >> >> > "An unknown error has occurred."
> >> >> >> >
> >> >> >> > I click the "OK" button and now it says it is deleting the
> >> >> >> > message
> >> >> >> > but
> >> >> >> > it
> >> >> >> > has shown that message for more than ten minutes now. I
> >> >> >> > seriously
> >> >> >> > doubt
> >> >> >> > it
> >> >> >> > is really deleting the message. Can anyone help me get this
> >> >> >> > message
> >> >> >> > deleted
> >> >> >> > from my Outbox?
> >> >> >>
> >> >> >>
> >> >> >> You will have to delete it from the Outbox folder via Windows
> >> >> >> Explorer.
> >> >> >> Tools | Options | Advanced tab | Manintenance button | Store
> >> >> >> Folders
> >> >> >> button.
> >> >> >> Note the location of the messages stores.
> >> >> >>
> >> >> >> Close Windows Mail.
> >> >> >>
> >> >> >> Open Windows Explorer and navigate to the folder location you found
> >> >> >> in
> >> >> >> the
> >> >> >> Store Folder dialog.
> >> >> >>
> >> >> >> Locate the Outbox and find the message that won't send and delete
> >> >> >> it.
> >> >> >>
> >> >> >>
> >> >>
> >>
>
>
>

Welcome to the club!
Frankly, I'd advise you to hold off on attempting to employ
the purported fixes that are floating around, because we
don't know yet what's causing the problem.

Gary VanderMolen

"Lorraine 113071" <Lorraine 113071@discussions.microsoft.com> wrote in message
news:A68B27F5-9482-4979-83F8-FEAEE3527C57@microsoft.com...
>I am having the exact same problems, complete with the same messages, as
> Bernice. I had three messages stuck in my outbox, and I was able to drag and
> drop two of them into the deleted items folder. Apparenlty, the culprit is
> the last message, which gives this message in the mail body:
> Message could not be displayed
> Windows Mail encountered an unexpected problem while displaying this
> message. Check your computer for low memory or low disk space and try again.
> I am not able to drag and drop this one. When I try to do so, or try to
> delete it by right clicking and deleting, a box pops up that says:
> Windows Mail
> An Unknown Error has Occured
> Should I try to get rid of it by doing what you've suggested that Bernice
> try? Or would you recommend something else. FYI, mine too is a brand new
> computer, so space isn't an issue. I got that error as well. Weird. Thanks
> for any help you can offer!
>
>
>
>
> --------------------------------------------------------------------------------
>
>
>
>
> "Steve Cochran" wrote:
>
>> I just tested and if you delete the two database files, then it rebuilds the
>> database and reincorporates the information of the files into the "recovered
>> folders". So you won't lose messages.
>>
>> The alternative is to move everything out of the Windows Mail directory (all
>> files and directories) and then it will start over completely fresh. If you
>> take that alternative, then you can go to File | Import | Messages and point
>> to where you moved them. Or worse case scenario, drag the eml files back
>> into a WinMail folder. The messages are not going to be lost.
>>
>> steve
>>
>> "Bernice" <bernice05901@comcast.com.(donotspam)> wrote in message
>> news:A09657A5-7472-4387-B86A-F3EC20D36F4B@microsoft.com...
>> > Does this mean I would lose all of my folders and messages? And are what
>> > I
>> > am calling "folders" what you guys are calling "stores"?
>> >
>> > "Steve Cochran" wrote:
>> >
>> >> Well the sledgehammer solution is to wipe out the database and its
>> >> backup.
>> >>
>> >> Delete the WindowsMail.MSMessageStore file in the Windows Mail directory
>> >> and
>> >> then delete the backup copy in the \backup\new subdirectory and then try
>> >> starting it.
>> >>
>> >> steve
>> >>
>> >> "Mel Fishman" <Mel Fishman@discussions.microsoft.com> wrote in message
>> >> newsF87ED5A-0814-4626-8A0D-04193DCCAB2A@microsoft.com...
>> >> >I am having the same proble. Tried the toolkit with no luck
>> >> >
>> >> >
>> >> > "Steve Cochran" wrote:
>> >> >
>> >> >> Try my WMUtil program first and compact and then repair the database.
>> >> >> See
>> >> >> if that fixes it.
>> >> >>
>> >> >> www.oehelp.com/WMUtil/
>> >> >>
>> >> >>
>> >> >> steve
>> >> >>
>> >> >> "Bernice" <bernice05901@comcast.com.(donotspam)> wrote in message
>> >> >> news:AE4B6E40-A8AE-46D2-9745-FE1D80CE700C@microsoft.com...
>> >> >> >I did what you suggested and low and behold the message doesn't even
>> >> >> >show
>> >> >> >up
>> >> >> > with the other messages in that location! Of course when I open
>> >> >> > Windows
>> >> >> > Mail
>> >> >> > up again in the hopes it is now miraculously gone it is still there.
>> >> >> > It
>> >> >> > is
>> >> >> > evil I tell you. EVIL! ;-) I just don't know what to do. I
>> >> >> > haven't
>> >> >> > been
>> >> >> > able to send mail now for ten days and I'm getting desperate here.
>> >> >> >
>> >> >> > Any other ideas?
>> >> >> >
>> >> >> > "DGuess" wrote:
>> >> >> >
>> >> >> >> "Bernice" <bernice05901@comcast.com.(donotspam)> wrote in message
>> >> >> >> news:925C1B72-CEC5-436F-B28C-04934498597B@microsoft.com...
>> >> >> >> >I have a message that appears to be "blocking" my other messages
>> >> >> >> >from
>> >> >> >> >being
>> >> >> >> > sent. This is what it says in the body of the message:
>> >> >> >> >
>> >> >> >> > "Message could not be displayed
>> >> >> >> > Windows Mail encountered an unexpected problem while displaying
>> >> >> >> > this
>> >> >> >> > message. Check your computer for low memory or low disk space and
>> >> >> >> > try
>> >> >> >> > again."
>> >> >> >> >
>> >> >> >> > I have tons of memory and disk space (brand new computer with
>> >> >> >> > 160G
>> >> >> >> > hard
>> >> >> >> > drive and 2 Ghz RAM). My OLD computer had/has no problem with
>> >> >> >> > sending
>> >> >> >> > this
>> >> >> >> > little .jpg message.
>> >> >> >> >
>> >> >> >> > When I try to delete the e-mail message I receive the following
>> >> >> >> > message:
>> >> >> >> >
>> >> >> >> > "An unknown error has occurred."
>> >> >> >> >
>> >> >> >> > I click the "OK" button and now it says it is deleting the
>> >> >> >> > message
>> >> >> >> > but
>> >> >> >> > it
>> >> >> >> > has shown that message for more than ten minutes now. I
>> >> >> >> > seriously
>> >> >> >> > doubt
>> >> >> >> > it
>> >> >> >> > is really deleting the message. Can anyone help me get this
>> >> >> >> > message
>> >> >> >> > deleted
>> >> >> >> > from my Outbox?
>> >> >> >>
>> >> >> >>
>> >> >> >> You will have to delete it from the Outbox folder via Windows
>> >> >> >> Explorer.
>> >> >> >> Tools | Options | Advanced tab | Manintenance button | Store
>> >> >> >> Folders
>> >> >> >> button.
>> >> >> >> Note the location of the messages stores.
>> >> >> >>
>> >> >> >> Close Windows Mail.
>> >> >> >>
>> >> >> >> Open Windows Explorer and navigate to the folder location you found
>> >> >> >> in
>> >> >> >> the
>> >> >> >> Store Folder dialog.
>> >> >> >>
>> >> >> >> Locate the Outbox and find the message that won't send and delete
>> >> >> >> it.
>> >> >> >>
>> >> >> >>
>> >> >>
>> >>
>>
>>
>>

Okay, I will wait. It's weird, because I receive mail fine, and I can do
stuff in all of the other folders but that one message is the cause, somehow.
Thanks for the advice, I shall wait it out. )

"Gary VanderMolen" wrote:

> Welcome to the club!
> Frankly, I'd advise you to hold off on attempting to employ
> the purported fixes that are floating around, because we
> don't know yet what's causing the problem.
>
> Gary VanderMolen
>
> "Lorraine 113071" <Lorraine 113071@discussions.microsoft.com> wrote in message
> news:A68B27F5-9482-4979-83F8-FEAEE3527C57@microsoft.com...
> >I am having the exact same problems, complete with the same messages, as
> > Bernice. I had three messages stuck in my outbox, and I was able to drag and
> > drop two of them into the deleted items folder. Apparenlty, the culprit is
> > the last message, which gives this message in the mail body:
> > Message could not be displayed
> > Windows Mail encountered an unexpected problem while displaying this
> > message. Check your computer for low memory or low disk space and try again.
> > I am not able to drag and drop this one. When I try to do so, or try to
> > delete it by right clicking and deleting, a box pops up that says:
> > Windows Mail
> > An Unknown Error has Occured
> > Should I try to get rid of it by doing what you've suggested that Bernice
> > try? Or would you recommend something else. FYI, mine too is a brand new
> > computer, so space isn't an issue. I got that error as well. Weird. Thanks
> > for any help you can offer!
> >
> >
> >
> >
> > --------------------------------------------------------------------------------
> >
> >
> >
> >
> > "Steve Cochran" wrote:
> >
> >> I just tested and if you delete the two database files, then it rebuilds the
> >> database and reincorporates the information of the files into the "recovered
> >> folders". So you won't lose messages.
> >>
> >> The alternative is to move everything out of the Windows Mail directory (all
> >> files and directories) and then it will start over completely fresh. If you
> >> take that alternative, then you can go to File | Import | Messages and point
> >> to where you moved them. Or worse case scenario, drag the eml files back
> >> into a WinMail folder. The messages are not going to be lost.
> >>
> >> steve
> >>
> >> "Bernice" <bernice05901@comcast.com.(donotspam)> wrote in message
> >> news:A09657A5-7472-4387-B86A-F3EC20D36F4B@microsoft.com...
> >> > Does this mean I would lose all of my folders and messages? And are what
> >> > I
> >> > am calling "folders" what you guys are calling "stores"?
> >> >
> >> > "Steve Cochran" wrote:
> >> >
> >> >> Well the sledgehammer solution is to wipe out the database and its
> >> >> backup.
> >> >>
> >> >> Delete the WindowsMail.MSMessageStore file in the Windows Mail directory
> >> >> and
> >> >> then delete the backup copy in the \backup\new subdirectory and then try
> >> >> starting it.
> >> >>
> >> >> steve
> >> >>
> >> >> "Mel Fishman" <Mel Fishman@discussions.microsoft.com> wrote in message
> >> >> newsF87ED5A-0814-4626-8A0D-04193DCCAB2A@microsoft.com...
> >> >> >I am having the same proble. Tried the toolkit with no luck
> >> >> >
> >> >> >
> >> >> > "Steve Cochran" wrote:
> >> >> >
> >> >> >> Try my WMUtil program first and compact and then repair the database.
> >> >> >> See
> >> >> >> if that fixes it.
> >> >> >>
> >> >> >> www.oehelp.com/WMUtil/
> >> >> >>
> >> >> >>
> >> >> >> steve
> >> >> >>
> >> >> >> "Bernice" <bernice05901@comcast.com.(donotspam)> wrote in message
> >> >> >> news:AE4B6E40-A8AE-46D2-9745-FE1D80CE700C@microsoft.com...
> >> >> >> >I did what you suggested and low and behold the message doesn't even
> >> >> >> >show
> >> >> >> >up
> >> >> >> > with the other messages in that location! Of course when I open
> >> >> >> > Windows
> >> >> >> > Mail
> >> >> >> > up again in the hopes it is now miraculously gone it is still there.
> >> >> >> > It
> >> >> >> > is
> >> >> >> > evil I tell you. EVIL! ;-) I just don't know what to do. I
> >> >> >> > haven't
> >> >> >> > been
> >> >> >> > able to send mail now for ten days and I'm getting desperate here.
> >> >> >> >
> >> >> >> > Any other ideas?
> >> >> >> >
> >> >> >> > "DGuess" wrote:
> >> >> >> >
> >> >> >> >> "Bernice" <bernice05901@comcast.com.(donotspam)> wrote in message
> >> >> >> >> news:925C1B72-CEC5-436F-B28C-04934498597B@microsoft.com...
> >> >> >> >> >I have a message that appears to be "blocking" my other messages
> >> >> >> >> >from
> >> >> >> >> >being
> >> >> >> >> > sent. This is what it says in the body of the message:
> >> >> >> >> >
> >> >> >> >> > "Message could not be displayed
> >> >> >> >> > Windows Mail encountered an unexpected problem while displaying
> >> >> >> >> > this
> >> >> >> >> > message. Check your computer for low memory or low disk space and
> >> >> >> >> > try
> >> >> >> >> > again."
> >> >> >> >> >
> >> >> >> >> > I have tons of memory and disk space (brand new computer with
> >> >> >> >> > 160G
> >> >> >> >> > hard
> >> >> >> >> > drive and 2 Ghz RAM). My OLD computer had/has no problem with
> >> >> >> >> > sending
> >> >> >> >> > this
> >> >> >> >> > little .jpg message.
> >> >> >> >> >
> >> >> >> >> > When I try to delete the e-mail message I receive the following
> >> >> >> >> > message:
> >> >> >> >> >
> >> >> >> >> > "An unknown error has occurred."
> >> >> >> >> >
> >> >> >> >> > I click the "OK" button and now it says it is deleting the
> >> >> >> >> > message
> >> >> >> >> > but
> >> >> >> >> > it
> >> >> >> >> > has shown that message for more than ten minutes now. I
> >> >> >> >> > seriously
> >> >> >> >> > doubt
> >> >> >> >> > it
> >> >> >> >> > is really deleting the message. Can anyone help me get this
> >> >> >> >> > message
> >> >> >> >> > deleted
> >> >> >> >> > from my Outbox?
> >> >> >> >>
> >> >> >> >>
> >> >> >> >> You will have to delete it from the Outbox folder via Windows
> >> >> >> >> Explorer.
> >> >> >> >> Tools | Options | Advanced tab | Manintenance button | Store
> >> >> >> >> Folders
> >> >> >> >> button.
> >> >> >> >> Note the location of the messages stores.
> >> >> >> >>
> >> >> >> >> Close Windows Mail.
> >> >> >> >>
> >> >> >> >> Open Windows Explorer and navigate to the folder location you found
> >> >> >> >> in
> >> >> >> >> the
> >> >> >> >> Store Folder dialog.
> >> >> >> >>
> >> >> >> >> Locate the Outbox and find the message that won't send and delete
> >> >> >> >> it.
> >> >> >> >>
> >> >> >> >>
> >> >> >>
> >> >>
> >>
> >>
> >>
>
>

I spent most of today with the same problem - a message stuck in my Outbox.
Same Error Messages. After reading all of the posts about the problem, my
eyes were blurry. Here's what I did and it worked - so far:

Turn off Scan Emails in Virus program.

Close Windows Email.

Open Task Manager, Processess Tab: End Process for WinMail.exe. Applications
Tab: if Windows Mail is running - End Task.

Go to Start, All Programs, Accessories, Windows Explorer, Computer, Local
Disk (C), Users, Your name (or whatever you called yourself), AppData, Local,
Microsoft, Windows Mail.

Copy the whole Windows Mail Folder to a disc or another location (in case
this doesn't work for you and you need to recover it). You may want to rename
it Windows Mail2.

Go back to the original Windows Mail Folder (see above) and locate the file
named
WindowsMail.MSMessageStore. Delete only this file.

Close all windows. Restart computer. Open Windows Mail. (I open mine in IE7
- Read Mail.)

This worked for me. The message was finally gone from the Outbox and all of
my folders and messages were still there. I did not have to do anything with
the copy of Windows Mail that I had saved on disk. I'm not sure if what I did
worked or if I was just lucky.

Hope this helps.



"Gary VanderMolen" wrote:

> Welcome to the club!
> Frankly, I'd advise you to hold off on attempting to employ
> the purported fixes that are floating around, because we
> don't know yet what's causing the problem.
>
> Gary VanderMolen
>
> "Lorraine 113071" <Lorraine 113071@discussions.microsoft.com> wrote in message
> news:A68B27F5-9482-4979-83F8-FEAEE3527C57@microsoft.com...
> >I am having the exact same problems, complete with the same messages, as
> > Bernice. I had three messages stuck in my outbox, and I was able to drag and
> > drop two of them into the deleted items folder. Apparenlty, the culprit is
> > the last message, which gives this message in the mail body:
> > Message could not be displayed
> > Windows Mail encountered an unexpected problem while displaying this
> > message. Check your computer for low memory or low disk space and try again.
> > I am not able to drag and drop this one. When I try to do so, or try to
> > delete it by right clicking and deleting, a box pops up that says:
> > Windows Mail
> > An Unknown Error has Occured
> > Should I try to get rid of it by doing what you've suggested that Bernice
> > try? Or would you recommend something else. FYI, mine too is a brand new
> > computer, so space isn't an issue. I got that error as well. Weird. Thanks
> > for any help you can offer!
> >
> >
> >
> >
> > --------------------------------------------------------------------------------
> >
> >
> >
> >
> > "Steve Cochran" wrote:
> >
> >> I just tested and if you delete the two database files, then it rebuilds the
> >> database and reincorporates the information of the files into the "recovered
> >> folders". So you won't lose messages.
> >>
> >> The alternative is to move everything out of the Windows Mail directory (all
> >> files and directories) and then it will start over completely fresh. If you
> >> take that alternative, then you can go to File | Import | Messages and point
> >> to where you moved them. Or worse case scenario, drag the eml files back
> >> into a WinMail folder. The messages are not going to be lost.
> >>
> >> steve
> >>
> >> "Bernice" <bernice05901@comcast.com.(donotspam)> wrote in message
> >> news:A09657A5-7472-4387-B86A-F3EC20D36F4B@microsoft.com...
> >> > Does this mean I would lose all of my folders and messages? And are what
> >> > I
> >> > am calling "folders" what you guys are calling "stores"?
> >> >
> >> > "Steve Cochran" wrote:
> >> >
> >> >> Well the sledgehammer solution is to wipe out the database and its
> >> >> backup.
> >> >>
> >> >> Delete the WindowsMail.MSMessageStore file in the Windows Mail directory
> >> >> and
> >> >> then delete the backup copy in the \backup\new subdirectory and then try
> >> >> starting it.
> >> >>
> >> >> steve
> >> >>
> >> >> "Mel Fishman" <Mel Fishman@discussions.microsoft.com> wrote in message
> >> >> newsF87ED5A-0814-4626-8A0D-04193DCCAB2A@microsoft.com...
> >> >> >I am having the same proble. Tried the toolkit with no luck
> >> >> >
> >> >> >
> >> >> > "Steve Cochran" wrote:
> >> >> >
> >> >> >> Try my WMUtil program first and compact and then repair the database.
> >> >> >> See
> >> >> >> if that fixes it.
> >> >> >>
> >> >> >> www.oehelp.com/WMUtil/
> >> >> >>
> >> >> >>
> >> >> >> steve
> >> >> >>
> >> >> >> "Bernice" <bernice05901@comcast.com.(donotspam)> wrote in message
> >> >> >> news:AE4B6E40-A8AE-46D2-9745-FE1D80CE700C@microsoft.com...
> >> >> >> >I did what you suggested and low and behold the message doesn't even
> >> >> >> >show
> >> >> >> >up
> >> >> >> > with the other messages in that location! Of course when I open
> >> >> >> > Windows
> >> >> >> > Mail
> >> >> >> > up again in the hopes it is now miraculously gone it is still there.
> >> >> >> > It
> >> >> >> > is
> >> >> >> > evil I tell you. EVIL! ;-) I just don't know what to do. I
> >> >> >> > haven't
> >> >> >> > been
> >> >> >> > able to send mail now for ten days and I'm getting desperate here.
> >> >> >> >
> >> >> >> > Any other ideas?
> >> >> >> >
> >> >> >> > "DGuess" wrote:
> >> >> >> >
> >> >> >> >> "Bernice" <bernice05901@comcast.com.(donotspam)> wrote in message
> >> >> >> >> news:925C1B72-CEC5-436F-B28C-04934498597B@microsoft.com...
> >> >> >> >> >I have a message that appears to be "blocking" my other messages
> >> >> >> >> >from
> >> >> >> >> >being
> >> >> >> >> > sent. This is what it says in the body of the message:
> >> >> >> >> >
> >> >> >> >> > "Message could not be displayed
> >> >> >> >> > Windows Mail encountered an unexpected problem while displaying
> >> >> >> >> > this
> >> >> >> >> > message. Check your computer for low memory or low disk space and
> >> >> >> >> > try
> >> >> >> >> > again."
> >> >> >> >> >
> >> >> >> >> > I have tons of memory and disk space (brand new computer with
> >> >> >> >> > 160G
> >> >> >> >> > hard
> >> >> >> >> > drive and 2 Ghz RAM). My OLD computer had/has no problem with
> >> >> >> >> > sending
> >> >> >> >> > this
> >> >> >> >> > little .jpg message.
> >> >> >> >> >
> >> >> >> >> > When I try to delete the e-mail message I receive the following
> >> >> >> >> > message:
> >> >> >> >> >
> >> >> >> >> > "An unknown error has occurred."
> >> >> >> >> >
> >> >> >> >> > I click the "OK" button and now it says it is deleting the
> >> >> >> >> > message
> >> >> >> >> > but
> >> >> >> >> > it
> >> >> >> >> > has shown that message for more than ten minutes now. I
> >> >> >> >> > seriously
> >> >> >> >> > doubt
> >> >> >> >> > it
> >> >> >> >> > is really deleting the message. Can anyone help me get this
> >> >> >> >> > message
> >> >> >> >> > deleted
> >> >> >> >> > from my Outbox?
> >> >> >> >>
> >> >> >> >>
> >> >> >> >> You will have to delete it from the Outbox folder via Windows
> >> >> >> >> Explorer.
> >> >> >> >> Tools | Options | Advanced tab | Manintenance button | Store
> >> >> >> >> Folders
> >> >> >> >> button.
> >> >> >> >> Note the location of the messages stores.
> >> >> >> >>
> >> >> >> >> Close Windows Mail.
> >> >> >> >>
> >> >> >> >> Open Windows Explorer and navigate to the folder location you found
> >> >> >> >> in
> >> >> >> >> the
> >> >> >> >> Store Folder dialog.
> >> >> >> >>
> >> >> >> >> Locate the Outbox and find the message that won't send and delete
> >> >> >> >> it.
> >> >> >> >>
> >> >> >> >>
> >> >> >>
> >> >>
> >>
> >>
> >>
>
>

Deleting the WindowsMail.MSMessageStore file did not fix the
problem for me. Also, you haven't fixed the root cause, so the
same problem will likely reoccur.

Gary VanderMolen


"WDMIA" <WDMIA@discussions.microsoft.com> wrote in message news:91B623ED-E167-4B55-B3A7-AD54698F0DCA@microsoft.com...
>I spent most of today with the same problem - a message stuck in my Outbox.
> Same Error Messages. After reading all of the posts about the problem, my
> eyes were blurry. Here's what I did and it worked - so far:
>
> Turn off Scan Emails in Virus program.
>
> Close Windows Email.
>
> Open Task Manager, Processess Tab: End Process for WinMail.exe. Applications
> Tab: if Windows Mail is running - End Task.
>
> Go to Start, All Programs, Accessories, Windows Explorer, Computer, Local
> Disk (C), Users, Your name (or whatever you called yourself), AppData, Local,
> Microsoft, Windows Mail.
>
> Copy the whole Windows Mail Folder to a disc or another location (in case
> this doesn't work for you and you need to recover it). You may want to rename
> it Windows Mail2.
>
> Go back to the original Windows Mail Folder (see above) and locate the file
> named
> WindowsMail.MSMessageStore. Delete only this file.
>
> Close all windows. Restart computer. Open Windows Mail. (I open mine in IE7
> - Read Mail.)
>
> This worked for me. The message was finally gone from the Outbox and all of
> my folders and messages were still there. I did not have to do anything with
> the copy of Windows Mail that I had saved on disk. I'm not sure if what I did
> worked or if I was just lucky.
>
> Hope this helps.

This is my response when I finally got it fixed along with what I did that
worked for me. Hope it also helps you! :-) I was responding to DGuess'
message which is below mine.

"IT WORKED!!!! Oh THANK YOU!!! Can you tell I'm just a bit relieved to have
this fixed? LOL I moved the entire folder, opened WinMail, sent a couple of
test emails that worked magnificently, closed WinMail, went back to Windows
Explorer and dragged my folders and messages I needed into WinMail.

This was an unbelievably frustrating experience but it was also a really
good learning experience. Now I'm familiar with Windows Explorer in Vista
which I wouldn't have been if it hadn't have been if not for this maddening
problem. Always look for that silver lining you know! :-)

Thanks to everyone for their help! Hope I can return the favor for someone
someday."

"DGuess" wrote:

> Close WinMail and MOVE the whole mail folder.
>
> Open WinMail and let it create a new store.
>
> You can go thru the old messages and drag and drop them into WinMail (not
> the folder).
>
> Should solve it till a solution is found out why it does it. Don't think
> it's just in Windows Mail but it's also in Windows Live Mail desktop beta as
> well. Messages get stuck in the Outbox on it as well.


"Lorraine 113071" wrote:

> I am having the exact same problems, complete with the same messages, as
> Bernice. I had three messages stuck in my outbox, and I was able to drag and
> drop two of them into the deleted items folder. Apparenlty, the culprit is
> the last message, which gives this message in the mail body:
> Message could not be displayed
> Windows Mail encountered an unexpected problem while displaying this
> message. Check your computer for low memory or low disk space and try again.
> I am not able to drag and drop this one. When I try to do so, or try to
> delete it by right clicking and deleting, a box pops up that says:
> Windows Mail
> An Unknown Error has Occured
> Should I try to get rid of it by doing what you've suggested that Bernice
> try? Or would you recommend something else. FYI, mine too is a brand new
> computer, so space isn't an issue. I got that error as well. Weird. Thanks
> for any help you can offer!
>

This is how I finally managed to fix the problem and everything has worked
fine since. Don't know why the problem was there to begin with, I'm just
happy it is now fixed and I can repair it if it repeats itself.

I opened Windows Explorer, Computer, Local Disk (C), Users, Bernice,
AppData, Local, Microsoft, Windows Mail.

I moved the entire folder to a different location on the Local Disk, closed
Windows Explorer, opened WinMail from the shortcut on my desktop, sent a
couple of
test emails that worked magnificently, closed WinMail, went back to Windows
Explorer and opened the Windows Mail folder that I had moved to an alternate
location on my Local Disk and dragged my folders and messages I needed into
Windows Mail that was in the normal Computer, Local Disk (C), Users, Bernice,
AppData, Local, Microsoft, Windows Mail location..

This was an unbelievably frustrating experience but it was also a really
good learning experience. Now I'm familiar with Windows Explorer in Vista
which I wouldn't have been if it hadn't have been if not for this maddening
problem. Always look for that silver lining you know! :-)

Thanks to everyone for their help! Hope I can return the favor for someone
someday.

"DGuess" wrote:

> Close WinMail and MOVE the whole mail folder.
>
> Open WinMail and let it create a new store.
>
> You can go thru the old messages and drag and drop them into WinMail (not
> the folder).
>
> Should solve it till a solution is found out why it does it. Don't think
> it's just in Windows Mail but it's also in Windows Live Mail desktop beta as
> well. Messages get stuck in the Outbox on it as well.


"Gary VanderMolen" wrote:

> Deleting the WindowsMail.MSMessageStore file did not fix the
> problem for me. Also, you haven't fixed the root cause, so the
> same problem will likely reoccur.
>
> Gary VanderMolen
>
>
> "WDMIA" <WDMIA@discussions.microsoft.com> wrote in message news:91B623ED-E167-4B55-B3A7-AD54698F0DCA@microsoft.com...
> >I spent most of today with the same problem - a message stuck in my Outbox.
> > Same Error Messages. After reading all of the posts about the problem, my
> > eyes were blurry. Here's what I did and it worked - so far:
> >
> > Turn off Scan Emails in Virus program.
> >
> > Close Windows Email.
> >
> > Open Task Manager, Processess Tab: End Process for WinMail.exe. Applications
> > Tab: if Windows Mail is running - End Task.
> >
> > Go to Start, All Programs, Accessories, > >
> > Copy the whole Windows Mail Folder to a disc or another location (in case
> > this doesn't work for you and you need to recover it). You may want to rename
> > it Windows Mail2.
> >
> > Go back to the original Windows Mail Folder (see above) and locate the file
> > named
> > WindowsMail.MSMessageStore. Delete only this file.
> >
> > Close all windows. Restart computer. Open Windows Mail. (I open mine in IE7
> > - Read Mail.)
> >
> > This worked for me. The message was finally gone from the Outbox and all of
> > my folders and messages were still there. I did not have to do anything with
> > the copy of Windows Mail that I had saved on disk. I'm not sure if what I did
> > worked or if I was just lucky.
> >
> > Hope this helps.
>