RE: Can't delete mail from deleted box

I have over 2000 e-mails in the deleted file that I cannot delete. I tried
the edit and delete and that did not work. I am a basic user can someone
help walk me through the process using simple language
--
thank you


"Cheryl of Exeter, NH" wrote:

> Keep getting 'Unknown error has occurred' when try to delete messages out of
> deleted box. I already deleted the mail that I could delete individually. Now
> I'm left with a bunch of deleted mail that can't be permanently deleted. HELP!
> Thanks,
> Cheryl

Use the Microsoft's fix:
http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.

Although only "Outbox" is mentioned, the fix actually works for all folders.

--
Gary VanderMolen [MS-MVP WLM]


"timinpa" <timinpa@discussions.microsoft.com> wrote in message news:9AD9DF9B-A460-4053-AD38-9B19A7B5E8D9@microsoft.com...
>I have over 2000 e-mails in the deleted file that I cannot delete. I tried
> the edit and delete and that did not work. I am a basic user can someone
> help walk me through the process using simple language
> --
> thank you
>
>
> "Cheryl of Exeter, NH" wrote:
>
>> Keep getting 'Unknown error has occurred' when try to delete messages out of
>> deleted box. I already deleted the mail that I could delete individually. Now
>> I'm left with a bunch of deleted mail that can't be permanently deleted. HELP!
>> Thanks,
>> Cheryl

"Gary VanderMolen" wrote:

> Use the Microsoft's fix:
> http://support.microsoft.com/default.aspx/kb/941090
> "Messages may be stuck in the Outbox when you use Windows Mail on a
> computer that is running Windows Vista"
>
> That page offers two download options. Unless you know for sure
> you have 64-bit Vista, use the 32-bit option.
>
> Although only "Outbox" is mentioned, the fix actually works for all folders.
>
> --
> Gary VanderMolen [MS-MVP WLM]
>
>
> "timinpa" <timinpa@discussions.microsoft.com> wrote in message news:9AD9DF9B-A460-4053-AD38-9B19A7B5E8D9@microsoft.com...
> >I have over 2000 e-mails in the deleted file that I cannot delete. I tried
> > the edit and delete and that did not work. I am a basic user can someone
> > help walk me through the process using simple language
> > --
> > thank you
> >
> >
> > "Cheryl of Exeter, NH" wrote:
> >
> >> Keep getting 'Unknown error has occurred' when try to delete messages out of
> >> deleted box. I already deleted the mail that I could delete individually. Now
> >> I'm left with a bunch of deleted mail that can't be permanently deleted. HELP!
> >> Thanks,
> >> Cheryl
>

THANK YOU>>>FOUND YOUR POSTS ON THIS TOPIC...YOU SAVED ME A LOT OF
HEADACHE....

"Gary VanderMolen" wrote:

> Use the Microsoft's fix:
> http://support.microsoft.com/default.aspx/kb/941090
> "Messages may be stuck in the Outbox when you use Windows Mail on a
> computer that is running Windows Vista"
>
> That page offers two download options. Unless you know for sure
> you have 64-bit Vista, use the 32-bit option.
>
> Although only "Outbox" is mentioned, the fix actually works for all folders.
>
> --
> Gary VanderMolen [MS-MVP WLM]
>
>
> "timinpa" <timinpa@discussions.microsoft.com> wrote in message news:9AD9DF9B-A460-4053-AD38-9B19A7B5E8D9@microsoft.com...
> >I have over 2000 e-mails in the deleted file that I cannot delete. I tried
> > the edit and delete and that did not work. I am a basic user can someone
> > help walk me through the process using simple language
> > --
> > thank you
> >
> >
> > "Cheryl of Exeter, NH" wrote:
> >
> >> Keep getting 'Unknown error has occurred' when try to delete messages out of
> >> deleted box. I already deleted the mail that I could delete individually. Now
> >> I'm left with a bunch of deleted mail that can't be permanently deleted. HELP!
> >> Thanks,
> >> Cheryl
>

You're welcome.
You found a fairly old post, but it is still valid.
As a general rule, though, newer responses should be considered first.

--
Gary VanderMolen, MS-MVP


"kris in wi" <krisinwi@discussions.microsoft.com> wrote in message news:9A6718B7-6AA7-40DC-AA42-546EC953B546@microsoft.com...
> THANK YOU>>>FOUND YOUR POSTS ON THIS TOPIC...YOU SAVED ME A LOT OF
> HEADACHE....
>
> "Gary VanderMolen" wrote:
>
>> Use the Microsoft's fix:
>> http://support.microsoft.com/default.aspx/kb/941090
>> "Messages may be stuck in the Outbox when you use Windows Mail on a
>> computer that is running Windows Vista"
>>
>> That page offers two download options. Unless you know for sure
>> you have 64-bit Vista, use the 32-bit option.
>>
>> Although only "Outbox" is mentioned, the fix actually works for all folders.
>>
>> --
>> Gary VanderMolen [MS-MVP WLM]
>>
>>
>> "timinpa" <timinpa@discussions.microsoft.com> wrote in message news:9AD9DF9B-A460-4053-AD38-9B19A7B5E8D9@microsoft.com...
>> >I have over 2000 e-mails in the deleted file that I cannot delete. I tried
>> > the edit and delete and that did not work. I am a basic user can someone
>> > help walk me through the process using simple language
>> > --
>> > thank you
>> >
>> >
>> > "Cheryl of Exeter, NH" wrote:
>> >
>> >> Keep getting 'Unknown error has occurred' when try to delete messages out of
>> >> deleted box. I already deleted the mail that I could delete individually. Now
>> >> I'm left with a bunch of deleted mail that can't be permanently deleted. HELP!
>> >> Thanks,
>> >> Cheryl
>>