Windows Mail on Vista Home Premium

I have a new pc with Vist Home Premium and the new Windows Mail program.
It is a very simple process to set up an account, exactly the same as
Outlook Express but I am having some MAJOR issues with one account.
I have set up all my email accounts and all are working fiine except for my
Work email address. I have QUADRUPLE checked everything. I even took a piece
of paper out at work, wrote down all the information from ALL tabs in the
properties section of that account, and it will get my new mail from that
mail server, but it will not send anything out through that account. The
mail server my work uses is HORDE. I just dont understand it. Everything
under that account is EXACTLY the same, all settings under all tabs, yet it
will not send out any mail I try to send with that account. It grabs my
incoming mail from that account just fine, but any outgoing mail just sits
in the outbox and then eventually I get a timeout error. I am at my wits
end.
Any help out there????

Did you select that "My outgoing server requires authentication" (or
similar) and "use same userID/pswd as incoming server" (or similar)?

While at work, directly connected, these might not be required.

-Frank

"Ken Shumake" <kshu1969@sbcglobal.net> wrote in message
news:OqmkdL6VHHA.392@TK2MSFTNGP06.phx.gbl...
>I have a new pc with Vist Home Premium and the new Windows Mail program.
> It is a very simple process to set up an account, exactly the same as
> Outlook Express but I am having some MAJOR issues with one account.
> I have set up all my email accounts and all are working fiine except for
> my Work email address. I have QUADRUPLE checked everything. I even took a
> piece of paper out at work, wrote down all the information from ALL tabs
> in the properties section of that account, and it will get my new mail
> from that mail server, but it will not send anything out through that
> account. The mail server my work uses is HORDE. I just dont understand it.
> Everything under that account is EXACTLY the same, all settings under all
> tabs, yet it will not send out any mail I try to send with that account.
> It grabs my incoming mail from that account just fine, but any outgoing
> mail just sits in the outbox and then eventually I get a timeout error. I
> am at my wits end.
> Any help out there????

The thing is, most consumer ISPs (including your ISP) block
port 25, meaning they won't let you send mail using an SMTP
server other than the one provided by your ISP. Why don't you
send your work mail using your ISP's SMTP server? You can still
keep your work email address in the 'From' field, so nobody
will know the difference.
The other workaround is to ask the IT specialist at work if their
outgoing mail server optionally works on ports other than 25.
Port 587 is typically used for this.

Gary VanderMolen


"Ken Shumake" <kshu1969@sbcglobal.net> wrote in message news:OqmkdL6VHHA.392@TK2MSFTNGP06.phx.gbl...
>I have a new pc with Vist Home Premium and the new Windows Mail program.
> It is a very simple process to set up an account, exactly the same as
> Outlook Express but I am having some MAJOR issues with one account.
> I have set up all my email accounts and all are working fiine except for my
> Work email address. I have QUADRUPLE checked everything. I even took a piece
> of paper out at work, wrote down all the information from ALL tabs in the
> properties section of that account, and it will get my new mail from that
> mail server, but it will not send anything out through that account. The
> mail server my work uses is HORDE. I just dont understand it. Everything
> under that account is EXACTLY the same, all settings under all tabs, yet it
> will not send out any mail I try to send with that account. It grabs my
> incoming mail from that account just fine, but any outgoing mail just sits
> in the outbox and then eventually I get a timeout error. I am at my wits
> end.
> Any help out there????
>

Where did the OP state or imply that he was running an SMTP server?

-Frank

"Gary VanderMolen" <Gary@nomail.invalid> wrote in message
news:19C35A48-475F-4C87-AD56-520046C79D40@microsoft.com...
> The thing is, most consumer ISPs (including your ISP) block
> port 25, meaning they won't let you send mail using an SMTP server other
> than the one provided by your ISP. Why don't you send your work mail using
> your ISP's SMTP server? You can still
> keep your work email address in the 'From' field, so nobody
> will know the difference.
> The other workaround is to ask the IT specialist at work if their
> outgoing mail server optionally works on ports other than 25.
> Port 587 is typically used for this.
> Gary VanderMolen
>
>
> "Ken Shumake" <kshu1969@sbcglobal.net> wrote in message
> news:OqmkdL6VHHA.392@TK2MSFTNGP06.phx.gbl...
>>I have a new pc with Vist Home Premium and the new Windows Mail program.
>> It is a very simple process to set up an account, exactly the same as
>> Outlook Express but I am having some MAJOR issues with one account.
>> I have set up all my email accounts and all are working fiine except for
>> my Work email address. I have QUADRUPLE checked everything. I even took a
>> piece of paper out at work, wrote down all the information from ALL tabs
>> in the properties section of that account, and it will get my new mail
>> from that mail server, but it will not send anything out through that
>> account. The mail server my work uses is HORDE. I just dont understand
>> it. Everything under that account is EXACTLY the same, all settings under
>> all tabs, yet it will not send out any mail I try to send with that
>> account. It grabs my incoming mail from that account just fine, but any
>> outgoing mail just sits in the outbox and then eventually I get a timeout
>> error. I am at my wits end.
>> Any help out there????

"Ken Shumake" <kshu1969@sbcglobal.net> wrote in message
news:OqmkdL6VHHA.392@TK2MSFTNGP06.phx.gbl...
>I have a new pc with Vist Home Premium and the new Windows Mail program.
> It is a very simple process to set up an account, exactly the same as
> Outlook Express but I am having some MAJOR issues with one account.
> I have set up all my email accounts and all are working fiine except for
> my Work email address. I have QUADRUPLE checked everything. I even took a
> piece of paper out at work, wrote down all the information from ALL tabs
> in the properties section of that account, and it will get my new mail
> from that mail server, but it will not send anything out through that
> account. The mail server my work uses is HORDE. I just dont understand it.
> Everything under that account is EXACTLY the same, all settings under all
> tabs, yet it will not send out any mail I try to send with that account.
> It grabs my incoming mail from that account just fine, but any outgoing
> mail just sits in the outbox and then eventually I get a timeout error. I
> am at my wits end.
> Any help out there????

1. Go to the Vista start menu and type cmd
2. The search results will display a program titled cmd
3. Right-click on the link and select "Run as administrator"
4. type "netsh interface tcp set global autotuning=disabled" without
the quotation marks
5. Test your POP account and see if you can now download your mail.
6. If nothing changes, re-enable the autotuning feature by typing
"netsh interface tcp set global autotuning=normal"

Also, this is often caused by an anti-spam program or an anti-virus set to
scan email.
Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server names in
OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT...01100907323806

"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPORT...= bar_sch_nam

See also
http://help.expedient.com/mailnews/n...ntivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.

Where did I state or imply that the OP was running an SMTP server?
This was a situation where the OP was trying to use his employer's
SMTP server while connected to his home ISP. That won't fly.

Gary VanderMolen


"Frankster" <Frank@SPAM2TRASH.com> wrote in message news:UPWdnZP-pZih8n3YnZ2dnUVZ_hudnZ2d@giganews.com...
> Where did the OP state or imply that he was running an SMTP server?
>
> -Frank
>
> "Gary VanderMolen" <Gary@nomail.invalid> wrote in message
> news:19C35A48-475F-4C87-AD56-520046C79D40@microsoft.com...
>> The thing is, most consumer ISPs (including your ISP) block
>> port 25, meaning they won't let you send mail using an SMTP server other
>> than the one provided by your ISP. Why don't you send your work mail using
>> your ISP's SMTP server? You can still
>> keep your work email address in the 'From' field, so nobody
>> will know the difference.
>> The other workaround is to ask the IT specialist at work if their
>> outgoing mail server optionally works on ports other than 25.
>> Port 587 is typically used for this.
>> Gary VanderMolen
>>
>>
>> "Ken Shumake" <kshu1969@sbcglobal.net> wrote in message
>> news:OqmkdL6VHHA.392@TK2MSFTNGP06.phx.gbl...
>>>I have a new pc with Vist Home Premium and the new Windows Mail program.
>>> It is a very simple process to set up an account, exactly the same as
>>> Outlook Express but I am having some MAJOR issues with one account.
>>> I have set up all my email accounts and all are working fiine except for
>>> my Work email address. I have QUADRUPLE checked everything. I even took a
>>> piece of paper out at work, wrote down all the information from ALL tabs
>>> in the properties section of that account, and it will get my new mail
>>> from that mail server, but it will not send anything out through that
>>> account. The mail server my work uses is HORDE. I just dont understand
>>> it. Everything under that account is EXACTLY the same, all settings under
>>> all tabs, yet it will not send out any mail I try to send with that
>>> account. It grabs my incoming mail from that account just fine, but any
>>> outgoing mail just sits in the outbox and then eventually I get a timeout
>>> error. I am at my wits end.
>>> Any help out there????
>

Windows Mail (and any other SMTP mail client) should be able to send mail to
any publicly accessible SMTP server. ISPs never block outbound
client->SMTPserver connections. Even on consumer accounts.

What consumer ISPs often block is INCOMING port 25 traffic *destined for* an
SMTP server.

-Frank

"Gary VanderMolen" <Gary@nomail.invalid> wrote in message
news:29D1E20E-09C7-4663-A818-4799AFA25AE4@microsoft.com...
> Where did I state or imply that the OP was running an SMTP server?
> This was a situation where the OP was trying to use his employer's
> SMTP server while connected to his home ISP. That won't fly.
>
> Gary VanderMolen
>
>
> "Frankster" <Frank@SPAM2TRASH.com> wrote in message
> news:UPWdnZP-pZih8n3YnZ2dnUVZ_hudnZ2d@giganews.com...
>> Where did the OP state or imply that he was running an SMTP server?
>>
>> -Frank
>>
>> "Gary VanderMolen" <Gary@nomail.invalid> wrote in message
>> news:19C35A48-475F-4C87-AD56-520046C79D40@microsoft.com...
>>> The thing is, most consumer ISPs (including your ISP) block
>>> port 25, meaning they won't let you send mail using an SMTP server other
>>> than the one provided by your ISP. Why don't you send your work mail
>>> using your ISP's SMTP server? You can still
>>> keep your work email address in the 'From' field, so nobody
>>> will know the difference.
>>> The other workaround is to ask the IT specialist at work if their
>>> outgoing mail server optionally works on ports other than 25.
>>> Port 587 is typically used for this.
>>> Gary VanderMolen
>>>
>>>
>>> "Ken Shumake" <kshu1969@sbcglobal.net> wrote in message
>>> news:OqmkdL6VHHA.392@TK2MSFTNGP06.phx.gbl...
>>>>I have a new pc with Vist Home Premium and the new Windows Mail program.
>>>> It is a very simple process to set up an account, exactly the same as
>>>> Outlook Express but I am having some MAJOR issues with one account.
>>>> I have set up all my email accounts and all are working fiine except
>>>> for my Work email address. I have QUADRUPLE checked everything. I even
>>>> took a piece of paper out at work, wrote down all the information from
>>>> ALL tabs in the properties section of that account, and it will get my
>>>> new mail from that mail server, but it will not send anything out
>>>> through that account. The mail server my work uses is HORDE. I just
>>>> dont understand it. Everything under that account is EXACTLY the same,
>>>> all settings under all tabs, yet it will not send out any mail I try to
>>>> send with that account. It grabs my incoming mail from that account
>>>> just fine, but any outgoing mail just sits in the outbox and then
>>>> eventually I get a timeout error. I am at my wits end.
>>>> Any help out there????
>>