Can't create contact group in Windows Mail (Vista)

When I upgraded from Windows XP Media Edition to Vista Ultimate (Upgrade -
not a clean install), I lost one of my mail groups during the import from
Outlook Express to Windows Mail.

I checked out help on how to create a group, and the instructions provided
to not correspond to the menues offered in Windows Mail when in the contacts
screen.

In order to find the instructions I found. Click on the question mark in
Contacts and type in the keywords: create contact group mailing list. Select
#1 Creat contact groups (mailing lists).

Item #2 does not exist on my screen (New Contact Group).

Also, when I try to right click on an existing group, in order to copy it so
that I can rename and modify it in order to try to get around the creation
step, Windows Explorer crashes and needs to restart.

So what am I doing wrong?

"Bob Hinman" <Bob Hinman@discussions.microsoft.com> wrote in message
news:1AF0400C-0755-40E4-8AFE-04077B5A5BF0@microsoft.com...
>
> When I upgraded from Windows XP Media Edition to Vista Ultimate (Upgrade -
> not a clean install), I lost one of my mail groups during the import from
> Outlook Express to Windows Mail.
>
> I checked out help on how to create a group, and the instructions provided
> to not correspond to the menues offered in Windows Mail when in the
> contacts
> screen.
>
> In order to find the instructions I found. Click on the question mark in
> Contacts and type in the keywords: create contact group mailing list.
> Select
> #1 Creat contact groups (mailing lists).
>
> Item #2 does not exist on my screen (New Contact Group).
>
> Also, when I try to right click on an existing group, in order to copy it
> so
> that I can rename and modify it in order to try to get around the creation
> step, Windows Explorer crashes and needs to restart.
>
> So what am I doing wrong?

When you open Windows Contacts from Windows Mail isn't there a "New Contact
Group" button on the toolbar?

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.

Right-click on the background of the Contacts folder & select 'Customize
this folder...'. Make sure the template selected is 'Contacts'


--
Good Luck,

Keith
Microsoft MVP [Windows XP Shell/User]

"Bob Hinman" <Bob Hinman@discussions.microsoft.com> wrote in message
news:1AF0400C-0755-40E4-8AFE-04077B5A5BF0@microsoft.com...
>
> When I upgraded from Windows XP Media Edition to Vista Ultimate (Upgrade -
> not a clean install), I lost one of my mail groups during the import from
> Outlook Express to Windows Mail.
>
> I checked out help on how to create a group, and the instructions provided
> to not correspond to the menues offered in Windows Mail when in the
> contacts
> screen.
>
> In order to find the instructions I found. Click on the question mark in
> Contacts and type in the keywords: create contact group mailing list.
> Select
> #1 Creat contact groups (mailing lists).
>
> Item #2 does not exist on my screen (New Contact Group).
>
> Also, when I try to right click on an existing group, in order to copy it
> so
> that I can rename and modify it in order to try to get around the creation
> step, Windows Explorer crashes and needs to restart.
>
> So what am I doing wrong?

This was the problem. Thanks. The template was set to Document rather than
Contact. Once I selected Contact, the New Contact Group appeared. Thank You.

"Keith Miller MVP" wrote:

> Right-click on the background of the Contacts folder & select 'Customize
> this folder...'. Make sure the template selected is 'Contacts'
>
>
> --
> Good Luck,
>
> Keith
> Microsoft MVP [Windows XP Shell/User]
>
> "Bob Hinman" <Bob Hinman@discussions.microsoft.com> wrote in message
> news:1AF0400C-0755-40E4-8AFE-04077B5A5BF0@microsoft.com...
> >
> > When I upgraded from Windows XP Media Edition to Vista Ultimate (Upgrade -
> > not a clean install), I lost one of my mail groups during the import from
> > Outlook Express to Windows Mail.
> >
> > I checked out help on how to create a group, and the instructions provided
> > to not correspond to the menues offered in Windows Mail when in the
> > contacts
> > screen.
> >
> > In order to find the instructions I found. Click on the question mark in
> > Contacts and type in the keywords: create contact group mailing list.
> > Select
> > #1 Creat contact groups (mailing lists).
> >
> > Item #2 does not exist on my screen (New Contact Group).
> >
> > Also, when I try to right click on an existing group, in order to copy it
> > so
> > that I can rename and modify it in order to try to get around the creation
> > step, Windows Explorer crashes and needs to restart.
> >
> > So what am I doing wrong?
>
>

You're welcome.

--
Good Luck,

Keith
Microsoft MVP [Windows XP Shell/User]

"Bob Hinman" <BobHinman@discussions.microsoft.com> wrote in message
news:585F9BA6-376C-4505-8E31-A6B938C66B7E@microsoft.com...
> This was the problem. Thanks. The template was set to Document rather
> than
> Contact. Once I selected Contact, the New Contact Group appeared. Thank
> You.
>
> "Keith Miller MVP" wrote:
>
>> Right-click on the background of the Contacts folder & select 'Customize
>> this folder...'. Make sure the template selected is 'Contacts'
>>
>>
>> --
>> Good Luck,
>>
>> Keith
>> Microsoft MVP [Windows XP Shell/User]
>>
>> "Bob Hinman" <Bob Hinman@discussions.microsoft.com> wrote in message
>> news:1AF0400C-0755-40E4-8AFE-04077B5A5BF0@microsoft.com...
>> >
>> > When I upgraded from Windows XP Media Edition to Vista Ultimate
>> > (Upgrade -
>> > not a clean install), I lost one of my mail groups during the import
>> > from
>> > Outlook Express to Windows Mail.
>> >
>> > I checked out help on how to create a group, and the instructions
>> > provided
>> > to not correspond to the menues offered in Windows Mail when in the
>> > contacts
>> > screen.
>> >
>> > In order to find the instructions I found. Click on the question mark
>> > in
>> > Contacts and type in the keywords: create contact group mailing list.
>> > Select
>> > #1 Creat contact groups (mailing lists).
>> >
>> > Item #2 does not exist on my screen (New Contact Group).
>> >
>> > Also, when I try to right click on an existing group, in order to copy
>> > it
>> > so
>> > that I can rename and modify it in order to try to get around the
>> > creation
>> > step, Windows Explorer crashes and needs to restart.
>> >
>> > So what am I doing wrong?
>>
>>

Many Thanks to Keith Miller for that very simple solution to a problem that
has bugged me for an hour so! I dont know how the Customise selection was
changed to Documents because I was able to set up a couple of Contact Groups
about a month ago. Any ideas?

Ciao

"Keith Miller MVP" wrote:

> You're welcome.
>
> --
> Good Luck,
>
> Keith
> Microsoft MVP [Windows XP Shell/User]
>
> "Bob Hinman" <BobHinman@discussions.microsoft.com> wrote in message
> news:585F9BA6-376C-4505-8E31-A6B938C66B7E@microsoft.com...
> > This was the problem. Thanks. The template was set to Document rather
> > than
> > Contact. Once I selected Contact, the New Contact Group appeared. Thank
> > You.
> >
> > "Keith Miller MVP" wrote:
> >
> >> Right-click on the background of the Contacts folder & select 'Customize
> >> this folder...'. Make sure the template selected is 'Contacts'
> >>
> >>
> >> --
> >> Good Luck,
> >>
> >> Keith
> >> Microsoft MVP [Windows XP Shell/User]
> >>
> >> "Bob Hinman" <Bob Hinman@discussions.microsoft.com> wrote in message
> >> news:1AF0400C-0755-40E4-8AFE-04077B5A5BF0@microsoft.com...
> >> >
> >> > When I upgraded from Windows XP Media Edition to Vista Ultimate
> >> > (Upgrade -
> >> > not a clean install), I lost one of my mail groups during the import
> >> > from
> >> > Outlook Express to Windows Mail.
> >> >
> >> > I checked out help on how to create a group, and the instructions
> >> > provided
> >> > to not correspond to the menues offered in Windows Mail when in the
> >> > contacts
> >> > screen.
> >> >
> >> > In order to find the instructions I found. Click on the question mark
> >> > in
> >> > Contacts and type in the keywords: create contact group mailing list.
> >> > Select
> >> > #1 Creat contact groups (mailing lists).
> >> >
> >> > Item #2 does not exist on my screen (New Contact Group).
> >> >
> >> > Also, when I try to right click on an existing group, in order to copy
> >> > it
> >> > so
> >> > that I can rename and modify it in order to try to get around the
> >> > creation
> >> > step, Windows Explorer crashes and needs to restart.
> >> >
> >> > So what am I doing wrong?
> >>
> >>
>
>

The 'contacts' is on my tool bar and right clicking gets me to customize and
I have 'contacts' selected but still no 'new contact group' choice. What's
different about mine?
--
puzzled


"Keith Miller MVP" wrote:

> Right-click on the background of the Contacts folder & select 'Customize
> this folder...'. Make sure the template selected is 'Contacts'
>
>
> --
> Good Luck,
>
> Keith
> Microsoft MVP [Windows XP Shell/User]
>
> "Bob Hinman" <Bob Hinman@discussions.microsoft.com> wrote in message
> news:1AF0400C-0755-40E4-8AFE-04077B5A5BF0@microsoft.com...
> >
> > When I upgraded from Windows XP Media Edition to Vista Ultimate (Upgrade -
> > not a clean install), I lost one of my mail groups during the import from
> > Outlook Express to Windows Mail.
> >
> > I checked out help on how to create a group, and the instructions provided
> > to not correspond to the menues offered in Windows Mail when in the
> > contacts
> > screen.
> >
> > In order to find the instructions I found. Click on the question mark in
> > Contacts and type in the keywords: create contact group mailing list.
> > Select
> > #1 Creat contact groups (mailing lists).
> >
> > Item #2 does not exist on my screen (New Contact Group).
> >
> > Also, when I try to right click on an existing group, in order to copy it
> > so
> > that I can rename and modify it in order to try to get around the creation
> > step, Windows Explorer crashes and needs to restart.
> >
> > So what am I doing wrong?
>
>

Try this route:

Click Start, Run and type %userprofile%
Press {ENTER}

Right-click "Contacts", choose Properties, then Customize
Select "Contacts". Click Apply, OK.

Open the Contacts folder now.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"vpt" <vpt@discussions.microsoft.com> wrote in message news:32DC448F-76EA-4BD7-952B-42207D801404@microsoft.com...
The 'contacts' is on my tool bar and right clicking gets me to customize and
I have 'contacts' selected but still no 'new contact group' choice. What's
different about mine?
--
puzzled


"Keith Miller MVP" wrote:

> Right-click on the background of the Contacts folder & select 'Customize
> this folder...'. Make sure the template selected is 'Contacts'
>
>
> --
> Good Luck,
>
> Keith
> Microsoft MVP [Windows XP Shell/User]
>
> "Bob Hinman" <Bob Hinman@discussions.microsoft.com> wrote in message
> news:1AF0400C-0755-40E4-8AFE-04077B5A5BF0@microsoft.com...
> >
> > When I upgraded from Windows XP Media Edition to Vista Ultimate (Upgrade -
> > not a clean install), I lost one of my mail groups during the import from
> > Outlook Express to Windows Mail.
> >
> > I checked out help on how to create a group, and the instructions provided
> > to not correspond to the menues offered in Windows Mail when in the
> > contacts
> > screen.
> >
> > In order to find the instructions I found. Click on the question mark in
> > Contacts and type in the keywords: create contact group mailing list.
> > Select
> > #1 Creat contact groups (mailing lists).
> >
> > Item #2 does not exist on my screen (New Contact Group).
> >
> > Also, when I try to right click on an existing group, in order to copy it
> > so
> > that I can rename and modify it in order to try to get around the creation
> > step, Windows Explorer crashes and needs to restart.
> >
> > So what am I doing wrong?
>
>

Click Start, Run and type %userprofile%

should actually be:

Click Start, type %userprofile% and then press {ENTER}

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"Ramesh, MS-MVP" <ramesh@XOX.mvps.org> wrote in message news:u5SWacE1HHA.4476@TK2MSFTNGP06.phx.gbl...
Try this route:

Click Start, Run and type %userprofile%
Press {ENTER}

Right-click "Contacts", choose Properties, then Customize
Select "Contacts". Click Apply, OK.

Open the Contacts folder now.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"vpt" <vpt@discussions.microsoft.com> wrote in message news:32DC448F-76EA-4BD7-952B-42207D801404@microsoft.com...
The 'contacts' is on my tool bar and right clicking gets me to customize and
I have 'contacts' selected but still no 'new contact group' choice. What's
different about mine?
--
puzzled


"Keith Miller MVP" wrote:

> Right-click on the background of the Contacts folder & select 'Customize
> this folder...'. Make sure the template selected is 'Contacts'
>
>
> --
> Good Luck,
>
> Keith
> Microsoft MVP [Windows XP Shell/User]
>
> "Bob Hinman" <Bob Hinman@discussions.microsoft.com> wrote in message
> news:1AF0400C-0755-40E4-8AFE-04077B5A5BF0@microsoft.com...
> >
> > When I upgraded from Windows XP Media Edition to Vista Ultimate (Upgrade -
> > not a clean install), I lost one of my mail groups during the import from
> > Outlook Express to Windows Mail.
> >
> > I checked out help on how to create a group, and the instructions provided
> > to not correspond to the menues offered in Windows Mail when in the
> > contacts
> > screen.
> >
> > In order to find the instructions I found. Click on the question mark in
> > Contacts and type in the keywords: create contact group mailing list.
> > Select
> > #1 Creat contact groups (mailing lists).
> >
> > Item #2 does not exist on my screen (New Contact Group).
> >
> > Also, when I try to right click on an existing group, in order to copy it
> > so
> > that I can rename and modify it in order to try to get around the creation
> > step, Windows Explorer crashes and needs to restart.
> >
> > So what am I doing wrong?
>
>

In my contacts window I choose "new contact group," get a window and name
the group and it looks great. However, when I choose the members for the
group the contacts screen, in list form, always returns to the start of the
alphabet. This is just SO frustrating! I was very familiar with
groups/distribution lists before when using earlier versions of Windows. Why
on earth did MS mess with what was working so well in OE in earlier versions
where it was a simple process?

I have tried for the past hour to make this work and finally got the group
created for the first half of the alphabet (44 members) but cannot continue
this rdiculously slow process through the second half because the screens
keep reverting.

Second problem is that it's hard to find the group once it's created. It
isn't listed in the regular contacts list.

"Ramesh, MS-MVP" wrote:

> Click Start, Run and type %userprofile%
>
> should actually be:
>
> Click Start, type %userprofile% and then press {ENTER}
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> Windows® Troubleshooting http://www.winhelponline.com
>
>
> "Ramesh, MS-MVP" <ramesh@XOX.mvps.org> wrote in message news:u5SWacE1HHA.4476@TK2MSFTNGP06.phx.gbl...
> Try this route:
>
> Click Start, Run and type %userprofile%
> Press {ENTER}
>
> Right-click "Contacts", choose Properties, then Customize
> Select "Contacts". Click Apply, OK.
>
> Open the Contacts folder now.
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> Windows® Troubleshooting http://www.winhelponline.com
>
>
> "vpt" <vpt@discussions.microsoft.com> wrote in message news:32DC448F-76EA-4BD7-952B-42207D801404@microsoft.com...
> The 'contacts' is on my tool bar and right clicking gets me to customize and
> I have 'contacts' selected but still no 'new contact group' choice. What's
> different about mine?
> --
> puzzled
>
>
> "Keith Miller MVP" wrote:
>
> > Right-click on the background of the Contacts folder & select 'Customize
> > this folder...'. Make sure the template selected is 'Contacts'
> >
> >
> > --
> > Good Luck,
> >
> > Keith
> > Microsoft MVP [Windows XP Shell/User]
> >
> > "Bob Hinman" <Bob Hinman@discussions.microsoft.com> wrote in message
> > news:1AF0400C-0755-40E4-8AFE-04077B5A5BF0@microsoft.com...
> > >
> > > When I upgraded from Windows XP Media Edition to Vista Ultimate (Upgrade -
> > > not a clean install), I lost one of my mail groups during the import from
> > > Outlook Express to Windows Mail.
> > >
> > > I checked out help on how to create a group, and the instructions provided
> > > to not correspond to the menues offered in Windows Mail when in the
> > > contacts
> > > screen.
> > >
> > > In order to find the instructions I found. Click on the question mark in
> > > Contacts and type in the keywords: create contact group mailing list.
> > > Select
> > > #1 Creat contact groups (mailing lists).
> > >
> > > Item #2 does not exist on my screen (New Contact Group).
> > >
> > > Also, when I try to right click on an existing group, in order to copy it
> > > so
> > > that I can rename and modify it in order to try to get around the creation
> > > step, Windows Explorer crashes and needs to restart.
> > >
> > > So what am I doing wrong?
> >
> >
>