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Can't send email only recieve

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  #1 (permalink)  
Old 10-22-2007
Gloria Murphy
 

Posts: n/a
Can't send email only recieve
How can I solve the problem that I can't send emails just recieve? I called
server comcast and read them the error and all they said is they are working
on the problem as they have recieved other calls. Is anyone else really
having this problem?

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  #2 (permalink)  
Old 10-22-2007
Jeff
 

Posts: n/a
RE: Can't send email only recieve
Yes!!! I have been having the same problem ALL DAY!!! This is very
aggravating!!! I am glad I am not the only one having problems with it!

"Gloria Murphy" wrote:

> How can I solve the problem that I can't send emails just recieve? I called
> server comcast and read them the error and all they said is they are working
> on the problem as they have recieved other calls. Is anyone else really
> having this problem?
>
>

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  #3 (permalink)  
Old 10-22-2007
Gary VanderMolen
 

Posts: n/a
Re: Can't send email only recieve
Please copy the error message and post it here.

--
Gary VanderMolen [MS-MVP WLM]


"Gloria Murphy" <gmurphy42@comcast.net> wrote in message news:OYhjwWOFIHA.1168@TK2MSFTNGP02.phx.gbl...
> How can I solve the problem that I can't send emails just recieve? I called
> server comcast and read them the error and all they said is they are working
> on the problem as they have recieved other calls. Is anyone else really
> having this problem?

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  #4 (permalink)  
Old 10-22-2007
Jeff
 

Posts: n/a
Re: Can't send email only recieve
I am not even getting an error message, I will hit the send button, and then
it will go to my outbox instead of the sent messages. It won't send nothing!

"Gary VanderMolen" wrote:

> Please copy the error message and post it here.
>
> --
> Gary VanderMolen [MS-MVP WLM]
>
>
> "Gloria Murphy" <gmurphy42@comcast.net> wrote in message news:OYhjwWOFIHA.1168@TK2MSFTNGP02.phx.gbl...
> > How can I solve the problem that I can't send emails just recieve? I called
> > server comcast and read them the error and all they said is they are working
> > on the problem as they have recieved other calls. Is anyone else really
> > having this problem?

>

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  #5 (permalink)  
Old 10-22-2007
Gary VanderMolen
 

Posts: n/a
Re: Can't send email only recieve
Try to move the messages currently in the Outbox to the Drafts folder.
If any of those can't be moved or deleted, go to
http://www.vistax64.com/tutorials/62...-problems.html
and take the actions described under "FIRST" and "SECOND".

--
Gary VanderMolen [MS-MVP WLM]


"Jeff" <Jeff@discussions.microsoft.com> wrote in message news:C20DA672-D4A7-4C6C-B831-52A9F552D354@microsoft.com...
>I am not even getting an error message, I will hit the send button, and then
> it will go to my outbox instead of the sent messages. It won't send nothing!
>
> "Gary VanderMolen" wrote:
>
>> Please copy the error message and post it here.
>>
>> --
>> Gary VanderMolen [MS-MVP WLM]
>>
>>
>> "Gloria Murphy" <gmurphy42@comcast.net> wrote in message news:OYhjwWOFIHA.1168@TK2MSFTNGP02.phx.gbl...
>> > How can I solve the problem that I can't send emails just recieve? I called
>> > server comcast and read them the error and all they said is they are working
>> > on the problem as they have recieved other calls. Is anyone else really
>> > having this problem?

>>

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  #6 (permalink)  
Old 10-22-2007
Jeff
 

Posts: n/a
Re: Can't send email only recieve
I can do that, but I still can't send out emails! Thanks for your help!

"Gary VanderMolen" wrote:

> Try to move the messages currently in the Outbox to the Drafts folder.
> If any of those can't be moved or deleted, go to
> http://www.vistax64.com/tutorials/62...-problems.html
> and take the actions described under "FIRST" and "SECOND".
>
> --
> Gary VanderMolen [MS-MVP WLM]
>
>
> "Jeff" <Jeff@discussions.microsoft.com> wrote in message news:C20DA672-D4A7-4C6C-B831-52A9F552D354@microsoft.com...
> >I am not even getting an error message, I will hit the send button, and then
> > it will go to my outbox instead of the sent messages. It won't send nothing!
> >
> > "Gary VanderMolen" wrote:
> >
> >> Please copy the error message and post it here.
> >>
> >> --
> >> Gary VanderMolen [MS-MVP WLM]
> >>
> >>
> >> "Gloria Murphy" <gmurphy42@comcast.net> wrote in message news:OYhjwWOFIHA.1168@TK2MSFTNGP02.phx.gbl...
> >> > How can I solve the problem that I can't send emails just recieve? I called
> >> > server comcast and read them the error and all they said is they are working
> >> > on the problem as they have recieved other calls. Is anyone else really
> >> > having this problem?
> >>

>

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  #7 (permalink)  
Old 10-22-2007
Gary VanderMolen
 

Posts: n/a
Re: Can't send email only recieve
It isn't clear to me from your brief response whether you were able to
move all messages out of the Outbox, or whether you went to that
URL link and attempted any of the corrective action.

Since you are not getting any error message, this leads me to
guess that your WM is getting interference from your antivirus.
Windows Mail is not compatible with most McAfee
or Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

--
Gary VanderMolen [MS-MVP WLM]


"Jeff" <Jeff@discussions.microsoft.com> wrote in message news:541E4CD7-A9A2-472D-9DC3-D6AC023A107A@microsoft.com...
>I can do that, but I still can't send out emails! Thanks for your help!
>
> "Gary VanderMolen" wrote:
>
>> Try to move the messages currently in the Outbox to the Drafts folder.
>> If any of those can't be moved or deleted, go to
>> http://www.vistax64.com/tutorials/62...-problems.html
>> and take the actions described under "FIRST" and "SECOND".
>>
>> --
>> Gary VanderMolen [MS-MVP WLM]
>>
>>
>> "Jeff" <Jeff@discussions.microsoft.com> wrote in message news:C20DA672-D4A7-4C6C-B831-52A9F552D354@microsoft.com...
>> >I am not even getting an error message, I will hit the send button, and then
>> > it will go to my outbox instead of the sent messages. It won't send nothing!
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Please copy the error message and post it here.
>> >>
>> >> --
>> >> Gary VanderMolen [MS-MVP WLM]
>> >>
>> >>
>> >> "Gloria Murphy" <gmurphy42@comcast.net> wrote in message news:OYhjwWOFIHA.1168@TK2MSFTNGP02.phx.gbl...
>> >> > How can I solve the problem that I can't send emails just recieve? I called
>> >> > server comcast and read them the error and all they said is they are working
>> >> > on the problem as they have recieved other calls. Is anyone else really
>> >> > having this problem?
>> >>

>>

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  #8 (permalink)  
Old 10-22-2007
Jeanette
 

Posts: n/a
Re: Can't send email only recieve
Running Windows Vista, Go Daddy E-Mail Account, I can receive, cannot send.
Having this problem since Friday: "Your server has unexpectedly terminated
the connection. Possible causes for this include server problems, network
problems, or a long period of inactivity. Subject 'Read: TransUnion
Membership', Account: 'pop.secureserver.net.', Server:
'smtpout.secureserver.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
Error: 10053, Error Number: 0x800CCC0F

"Gary VanderMolen" wrote:

> Please copy the error message and post it here.
>
> --
> Gary VanderMolen [MS-MVP WLM]
>
>
> "Gloria Murphy" <gmurphy42@comcast.net> wrote in message news:OYhjwWOFIHA.1168@TK2MSFTNGP02.phx.gbl...
> > How can I solve the problem that I can't send emails just recieve? I called
> > server comcast and read them the error and all they said is they are working
> > on the problem as they have recieved other calls. Is anyone else really
> > having this problem?

>

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  #9 (permalink)  
Old 10-23-2007
Gary VanderMolen
 

Posts: n/a
Re: Can't send email only recieve
Thank you for including the complete error message. It makes my
job so much easier.
GoDaddy's smtpout.secureserver.net is very flexible in that it works
on three different ports, 25, 80 and 3535. I recommend that you change
the current port assignment from 25 to 80. To do so, go to Tools,
Accounts, select the secureserver.net account, Properties, Advances,
where you will see the box for the outgoing mail server port number.

--
Gary VanderMolen [MS-MVP WLM]


"Jeanette" <Jeanette@discussions.microsoft.com> wrote in message news:901E5694-8054-4A8E-8BC9-667A0D14A4EB@microsoft.com...
> Running Windows Vista, Go Daddy E-Mail Account, I can receive, cannot send.
> Having this problem since Friday: "Your server has unexpectedly terminated
> the connection. Possible causes for this include server problems, network
> problems, or a long period of inactivity. Subject 'Read: TransUnion
> Membership', Account: 'pop.secureserver.net.', Server:
> 'smtpout.secureserver.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
> Error: 10053, Error Number: 0x800CCC0F
>
> "Gary VanderMolen" wrote:
>
>> Please copy the error message and post it here.

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  #10 (permalink)  
Old 10-23-2007
Leroy
 

Posts: n/a
Re: Can't send email only recieve
I've been having exactly the same problem as detailed below since yesterday
afternoon. Before that (and since February) everything has worked fine. Why
has this suddenly happened now ???

"Gary VanderMolen" wrote:

> It isn't clear to me from your brief response whether you were able to
> move all messages out of the Outbox, or whether you went to that
> URL link and attempted any of the corrective action.
>
> Since you are not getting any error message, this leads me to
> guess that your WM is getting interference from your antivirus.
> Windows Mail is not compatible with most McAfee
> or Norton security programs. Those will need to be
> uninstalled, not just disabled.
>
> After uninstalling your non-compatible antivirus, download
> and install a more compatible antivirus like the free Avast:
> http://www.avast.com/eng/avast_4_home.html
>
> Even compatible antivirus programs will need to have their
> email scanning option turned off. For more on this topic see
> http://www.oehelp.com/OETips.aspx#3
>
> --
> Gary VanderMolen [MS-MVP WLM]
>
>
> "Jeff" <Jeff@discussions.microsoft.com> wrote in message news:541E4CD7-A9A2-472D-9DC3-D6AC023A107A@microsoft.com...
> >I can do that, but I still can't send out emails! Thanks for your help!
> >
> > "Gary VanderMolen" wrote:
> >
> >> Try to move the messages currently in the Outbox to the Drafts folder.
> >> If any of those can't be moved or deleted, go to
> >> http://www.vistax64.com/tutorials/62...-problems.html
> >> and take the actions described under "FIRST" and "SECOND".
> >>
> >> --
> >> Gary VanderMolen [MS-MVP WLM]
> >>
> >>
> >> "Jeff" <Jeff@discussions.microsoft.com> wrote in message news:C20DA672-D4A7-4C6C-B831-52A9F552D354@microsoft.com...
> >> >I am not even getting an error message, I will hit the send button, and then
> >> > it will go to my outbox instead of the sent messages. It won't send nothing!
> >> >
> >> > "Gary VanderMolen" wrote:
> >> >
> >> >> Please copy the error message and post it here.
> >> >>
> >> >> --
> >> >> Gary VanderMolen [MS-MVP WLM]
> >> >>
> >> >>
> >> >> "Gloria Murphy" <gmurphy42@comcast.net> wrote in message news:OYhjwWOFIHA.1168@TK2MSFTNGP02.phx.gbl...
> >> >> > How can I solve the problem that I can't send emails just recieve? I called
> >> >> > server comcast and read them the error and all they said is they are working
> >> >> > on the problem as they have recieved other calls. Is anyone else really
> >> >> > having this problem?
> >> >>
> >>

>

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