Dead mail in Outbox, blocked all outgoing email. How to delete it?

I got a dead mail in outbox, unable to delete it. It shows unable to display
mail when I open it. And I can not delete it. May someone help? I had tried
to delete outbox folder and use esentutl to fix it, and it does not work.

Hi, Jackson.

HOW did you try to delete it? Can you simply drag it to Deleted Items?

RC
--
R. C. White, CPA
San Marcos, TX
rc@grandecom.net
Microsoft Windows MVP
(Running Windows Mail in Vista Ultimate x64)

"Jackson Lin" <Jackson Lin@discussions.microsoft.com> wrote in message
news:B72BABC7-4E11-4BF5-9541-5CA8103C1A13@microsoft.com...
>I got a dead mail in outbox, unable to delete it. It shows unable to
>display
> mail when I open it. And I can not delete it. May someone help? I had
> tried
> to delete outbox folder and use esentutl to fix it, and it does not work.

I had tried delete, Shift-DEL and drag to other folder. It always shows
"unknown error". All of them failed, and the dead mail blocked all outgoing
mail.

"R. C. White, MVP" wrote:

> Hi, Jackson.
>
> HOW did you try to delete it? Can you simply drag it to Deleted Items?
>
> RC
> --
> R. C. White, CPA
> San Marcos, TX
> rc@grandecom.net
> Microsoft Windows MVP
> (Running Windows Mail in Vista Ultimate x64)
>
> "Jackson Lin" <Jackson Lin@discussions.microsoft.com> wrote in message
> news:B72BABC7-4E11-4BF5-9541-5CA8103C1A13@microsoft.com...
> >I got a dead mail in outbox, unable to delete it. It shows unable to
> >display
> > mail when I open it. And I can not delete it. May someone help? I had
> > tried
> > to delete outbox folder and use esentutl to fix it, and it does not work.
>

I had tried both delete it and drag it to other folder. windows mail shown
"unknown error". How can I delete it?


"R. C. White, MVP" wrote:

> Hi, Jackson.
>
> HOW did you try to delete it? Can you simply drag it to Deleted Items?
>
> RC
> --
> R. C. White, CPA
> San Marcos, TX
> rc@grandecom.net
> Microsoft Windows MVP
> (Running Windows Mail in Vista Ultimate x64)
>
> "Jackson Lin" <Jackson Lin@discussions.microsoft.com> wrote in message
> news:B72BABC7-4E11-4BF5-9541-5CA8103C1A13@microsoft.com...
> >I got a dead mail in outbox, unable to delete it. It shows unable to
> >display
> > mail when I open it. And I can not delete it. May someone help? I had
> > tried
> > to delete outbox folder and use esentutl to fix it, and it does not work.
>

Try to delete it by not being on line. Go off line and after open outbox and try
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Jackson Lin" <JacksonLin@discussions.microsoft.com> wrote in message news:B8816B02-990F-4A45-891B-5A9986358262@microsoft.com...
>I had tried both delete it and drag it to other folder. windows mail shown
> "unknown error". How can I delete it?
>
>
> "R. C. White, MVP" wrote:
>
>> Hi, Jackson.
>>
>> HOW did you try to delete it? Can you simply drag it to Deleted Items?
>>
>> RC
>> --
>> R. C. White, CPA
>> San Marcos, TX
>> rc@grandecom.net
>> Microsoft Windows MVP
>> (Running Windows Mail in Vista Ultimate x64)
>>
>> "Jackson Lin" <Jackson Lin@discussions.microsoft.com> wrote in message
>> news:B72BABC7-4E11-4BF5-9541-5CA8103C1A13@microsoft.com...
>> >I got a dead mail in outbox, unable to delete it. It shows unable to
>> >display
>> > mail when I open it. And I can not delete it. May someone help? I had
>> > tried
>> > to delete outbox folder and use esentutl to fix it, and it does not work.
>>

I tried to delete the folder under windows mail closed. And delete Outbox
directory. The dead mail did not go away.


"Peter Foldes" wrote:

> Try to delete it by not being on line. Go off line and after open outbox and try
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "Jackson Lin" <JacksonLin@discussions.microsoft.com> wrote in message news:B8816B02-990F-4A45-891B-5A9986358262@microsoft.com...
> >I had tried both delete it and drag it to other folder. windows mail shown
> > "unknown error". How can I delete it?
> >
> >
> > "R. C. White, MVP" wrote:
> >
> >> Hi, Jackson.
> >>
> >> HOW did you try to delete it? Can you simply drag it to Deleted Items?
> >>
> >> RC
> >> --
> >> R. C. White, CPA
> >> San Marcos, TX
> >> rc@grandecom.net
> >> Microsoft Windows MVP
> >> (Running Windows Mail in Vista Ultimate x64)
> >>
> >> "Jackson Lin" <Jackson Lin@discussions.microsoft.com> wrote in message
> >> news:B72BABC7-4E11-4BF5-9541-5CA8103C1A13@microsoft.com...
> >> >I got a dead mail in outbox, unable to delete it. It shows unable to
> >> >display
> >> > mail when I open it. And I can not delete it. May someone help? I had
> >> > tried
> >> > to delete outbox folder and use esentutl to fix it, and it does not work.
> >>
>

Did you boot safe mode and try to delete?


"Jackson Lin" <JacksonLin@discussions.microsoft.com> wrote in message
news:BA20D138-3085-4A65-9F6C-90D14A5B4200@microsoft.com...
>I tried to delete the folder under windows mail closed. And delete Outbox
> directory. The dead mail did not go away.
>
>
> "Peter Foldes" wrote:
>
>> Try to delete it by not being on line. Go off line and after open outbox
>> and try
>> --
>> Peter
>>
>> Please Reply to Newsgroup for the benefit of others
>> Requests for assistance by email can not and will not be acknowledged.
>>
>> "Jackson Lin" <JacksonLin@discussions.microsoft.com> wrote in message
>> news:B8816B02-990F-4A45-891B-5A9986358262@microsoft.com...
>> >I had tried both delete it and drag it to other folder. windows mail
>> >shown
>> > "unknown error". How can I delete it?
>> >
>> >
>> > "R. C. White, MVP" wrote:
>> >
>> >> Hi, Jackson.
>> >>
>> >> HOW did you try to delete it? Can you simply drag it to Deleted
>> >> Items?
>> >>
>> >> RC
>> >> --
>> >> R. C. White, CPA
>> >> San Marcos, TX
>> >> rc@grandecom.net
>> >> Microsoft Windows MVP
>> >> (Running Windows Mail in Vista Ultimate x64)
>> >>
>> >> "Jackson Lin" <Jackson Lin@discussions.microsoft.com> wrote in message
>> >> news:B72BABC7-4E11-4BF5-9541-5CA8103C1A13@microsoft.com...
>> >> >I got a dead mail in outbox, unable to delete it. It shows unable to
>> >> >display
>> >> > mail when I open it. And I can not delete it. May someone help? I
>> >> > had
>> >> > tried
>> >> > to delete outbox folder and use esentutl to fix it, and it does not
>> >> > work.
>> >>
>>

Try removing your mail account. Then go to Tools | Options | Advanced |
Maintenance and set the compact counter to 1. Then close WinMail and let it
compact the database and then when you reopen it, set the counter back to
100. See if that fixes the problem with the outbox and then you can add
your account back again after that.

I don't know if that will fix it or not.

steve

"Jackson Lin" <JacksonLin@discussions.microsoft.com> wrote in message
news:BA20D138-3085-4A65-9F6C-90D14A5B4200@microsoft.com...
>I tried to delete the folder under windows mail closed. And delete Outbox
> directory. The dead mail did not go away.
>
>
> "Peter Foldes" wrote:
>
>> Try to delete it by not being on line. Go off line and after open outbox
>> and try
>> --
>> Peter
>>
>> Please Reply to Newsgroup for the benefit of others
>> Requests for assistance by email can not and will not be acknowledged.
>>
>> "Jackson Lin" <JacksonLin@discussions.microsoft.com> wrote in message
>> news:B8816B02-990F-4A45-891B-5A9986358262@microsoft.com...
>> >I had tried both delete it and drag it to other folder. windows mail
>> >shown
>> > "unknown error". How can I delete it?
>> >
>> >
>> > "R. C. White, MVP" wrote:
>> >
>> >> Hi, Jackson.
>> >>
>> >> HOW did you try to delete it? Can you simply drag it to Deleted
>> >> Items?
>> >>
>> >> RC
>> >> --
>> >> R. C. White, CPA
>> >> San Marcos, TX
>> >> rc@grandecom.net
>> >> Microsoft Windows MVP
>> >> (Running Windows Mail in Vista Ultimate x64)
>> >>
>> >> "Jackson Lin" <Jackson Lin@discussions.microsoft.com> wrote in message
>> >> news:B72BABC7-4E11-4BF5-9541-5CA8103C1A13@microsoft.com...
>> >> >I got a dead mail in outbox, unable to delete it. It shows unable to
>> >> >display
>> >> > mail when I open it. And I can not delete it. May someone help? I
>> >> > had
>> >> > tried
>> >> > to delete outbox folder and use esentutl to fix it, and it does not
>> >> > work.
>> >>
>>

It did not work.

"Steve Cochran" wrote:

> Try removing your mail account. Then go to Tools | Options | Advanced |
> Maintenance and set the compact counter to 1. Then close WinMail and let it
> compact the database and then when you reopen it, set the counter back to
> 100. See if that fixes the problem with the outbox and then you can add
> your account back again after that.
>
> I don't know if that will fix it or not.
>
> steve
>
> "Jackson Lin" <JacksonLin@discussions.microsoft.com> wrote in message
> news:BA20D138-3085-4A65-9F6C-90D14A5B4200@microsoft.com...
> >I tried to delete the folder under windows mail closed. And delete Outbox
> > directory. The dead mail did not go away.
> >
> >
> > "Peter Foldes" wrote:
> >
> >> Try to delete it by not being on line. Go off line and after open outbox
> >> and try
> >> --
> >> Peter
> >>
> >> Please Reply to Newsgroup for the benefit of others
> >> Requests for assistance by email can not and will not be acknowledged.
> >>
> >> "Jackson Lin" <JacksonLin@discussions.microsoft.com> wrote in message
> >> news:B8816B02-990F-4A45-891B-5A9986358262@microsoft.com...
> >> >I had tried both delete it and drag it to other folder. windows mail
> >> >shown
> >> > "unknown error". How can I delete it?
> >> >
> >> >
> >> > "R. C. White, MVP" wrote:
> >> >
> >> >> Hi, Jackson.
> >> >>
> >> >> HOW did you try to delete it? Can you simply drag it to Deleted
> >> >> Items?
> >> >>
> >> >> RC
> >> >> --
> >> >> R. C. White, CPA
> >> >> San Marcos, TX
> >> >> rc@grandecom.net
> >> >> Microsoft Windows MVP
> >> >> (Running Windows Mail in Vista Ultimate x64)
> >> >>
> >> >> "Jackson Lin" <Jackson Lin@discussions.microsoft.com> wrote in message
> >> >> news:B72BABC7-4E11-4BF5-9541-5CA8103C1A13@microsoft.com...
> >> >> >I got a dead mail in outbox, unable to delete it. It shows unable to
> >> >> >display
> >> >> > mail when I open it. And I can not delete it. May someone help? I
> >> >> > had
> >> >> > tried
> >> >> > to delete outbox folder and use esentutl to fix it, and it does not
> >> >> > work.
> >> >>
> >>
>
>

You know, if you delete the inbox, Mail recreates it new and it should
remove that persistent email. If it doesn't, I would be looking on your
computer for inbox.* including in hidden files and see what you find. You
may have more than one. This email may be from another identity or user and
shouldn't appear under your own but somehow does.

If you delete inbox, make sure you aren't connected to Internet when you
open Vista Mail again. If it is gone but comes back after you connect then
the problem is that for some reason it isn't being deleted from your server
and you need to contact your ISP (or server admin) and get them to kill it.


"Jackson Lin" <JacksonLin@discussions.microsoft.com> wrote in message
news:F6D44538-6CF4-4DF5-96A0-C4F4DCDC31BB@microsoft.com...
> It did not work.
>
> "Steve Cochran" wrote:
>
>> Try removing your mail account. Then go to Tools | Options | Advanced |
>> Maintenance and set the compact counter to 1. Then close WinMail and let
>> it
>> compact the database and then when you reopen it, set the counter back to
>> 100. See if that fixes the problem with the outbox and then you can add
>> your account back again after that.
>>
>> I don't know if that will fix it or not.
>>
>> steve
>>
>> "Jackson Lin" <JacksonLin@discussions.microsoft.com> wrote in message
>> news:BA20D138-3085-4A65-9F6C-90D14A5B4200@microsoft.com...
>> >I tried to delete the folder under windows mail closed. And delete
>> >Outbox
>> > directory. The dead mail did not go away.
>> >
>> >
>> > "Peter Foldes" wrote:
>> >
>> >> Try to delete it by not being on line. Go off line and after open
>> >> outbox
>> >> and try
>> >> --
>> >> Peter
>> >>
>> >> Please Reply to Newsgroup for the benefit of others
>> >> Requests for assistance by email can not and will not be acknowledged.
>> >>
>> >> "Jackson Lin" <JacksonLin@discussions.microsoft.com> wrote in message
>> >> news:B8816B02-990F-4A45-891B-5A9986358262@microsoft.com...
>> >> >I had tried both delete it and drag it to other folder. windows mail
>> >> >shown
>> >> > "unknown error". How can I delete it?
>> >> >
>> >> >
>> >> > "R. C. White, MVP" wrote:
>> >> >
>> >> >> Hi, Jackson.
>> >> >>
>> >> >> HOW did you try to delete it? Can you simply drag it to Deleted
>> >> >> Items?
>> >> >>
>> >> >> RC
>> >> >> --
>> >> >> R. C. White, CPA
>> >> >> San Marcos, TX
>> >> >> rc@grandecom.net
>> >> >> Microsoft Windows MVP
>> >> >> (Running Windows Mail in Vista Ultimate x64)
>> >> >>
>> >> >> "Jackson Lin" <Jackson Lin@discussions.microsoft.com> wrote in
>> >> >> message
>> >> >> news:B72BABC7-4E11-4BF5-9541-5CA8103C1A13@microsoft.com...
>> >> >> >I got a dead mail in outbox, unable to delete it. It shows unable
>> >> >> >to
>> >> >> >display
>> >> >> > mail when I open it. And I can not delete it. May someone help? I
>> >> >> > had
>> >> >> > tried
>> >> >> > to delete outbox folder and use esentutl to fix it, and it does
>> >> >> > not
>> >> >> > work.
>> >> >>
>> >>
>>
>>