cannot delete or move message from outbox

I have no idea how to do what you wrote below, I need a much simpler
explination please.

"Steve Cochran" wrote:

> Go to the outbox directory in Windows Explorer. The location will be:
>
> %USERPROFILE%\AppData\Local\Microsoft\Windows Mail\Local Folders\Outbox
>
> and with WinMail closed delete all the files.
>
> Then try repairing the database.
>
> Run the cmd prompt as Admin and copy and then in there
>
> esentutl /p "%USERPROFILE%\AppData\Local\Microsoft\Windows
> Mail\windowsmail.msmessagestore"
>
> Fill in the %USERPROFILE% to match your profile (e.g. c:\users\nrc)
>
> Then reopen WinMail and see if that fixes it.
>
> steve
>
> "nrc" <nrc@discussions.microsoft.com> wrote in message
> news:640E481D-0733-44BE-9384-5C73694D10E6@microsoft.com...
> > This is blocking all messages, both new and reply messages and is
> > therefore
> > urgent that I fix this. the error message is " an unknown error has
> > occurred".
>

Thanks for the help, but i cannot get your program to work. I have no
windows mail operations open, but i am unable to click on the compact or
repair buttions.

"Steve Cochran" wrote:

> If this doesn't work: www.oehelp.com/WMUtil/ running the compact followed
> by the repair, then your only option is to delete the
> WindowsMail.MSmessagestore file.
>
> steve
>
> "Ko Olina" <Ko Olina@discussions.microsoft.com> wrote in message
> news:65FA4997-00EC-4154-AD60-EAEC6CF00550@microsoft.com...
> >I am having the same problem as Spatelli. Help!
> >
> > "spatelli" wrote:
> >
> >> I have one message "stuck" in my outbox thus preventing me from sending
> >> any
> >> emails. I read all the posts and have no clue how to fix this. Please
> >> help
> >> me.
> >>
> >> "nrc" wrote:
> >>
> >> > This is blocking all messages, both new and reply messages and is
> >> > therefore
> >> > urgent that I fix this. the error message is " an unknown error has
> >> > occurred".
>

One more thing...what happens if you delete the windows mail message store
file? Do you lose all your messages (inbox, sent etc.)?

"Ko Olina" wrote:

> Thanks for the help, but i cannot get your program to work. I have no
> windows mail operations open, but i am unable to click on the compact or
> repair buttions.
>
> "Steve Cochran" wrote:
>
> > If this doesn't work: www.oehelp.com/WMUtil/ running the compact followed
> > by the repair, then your only option is to delete the
> > WindowsMail.MSmessagestore file.
> >
> > steve
> >
> > "Ko Olina" <Ko Olina@discussions.microsoft.com> wrote in message
> > news:65FA4997-00EC-4154-AD60-EAEC6CF00550@microsoft.com...
> > >I am having the same problem as Spatelli. Help!
> > >
> > > "spatelli" wrote:
> > >
> > >> I have one message "stuck" in my outbox thus preventing me from sending
> > >> any
> > >> emails. I read all the posts and have no clue how to fix this. Please
> > >> help
> > >> me.
> > >>
> > >> "nrc" wrote:
> > >>
> > >> > This is blocking all messages, both new and reply messages and is
> > >> > therefore
> > >> > urgent that I fix this. the error message is " an unknown error has
> > >> > occurred".
> >

I went to the website and tried to do what you said but it says to rename
something. I just dont get it. Should I take this laptop back and buy one
with XP or will this eventually be fixed without me having to be computer
savvy.
--
Diana


"nrc" wrote:

> This is blocking all messages, both new and reply messages and is therefore
> urgent that I fix this. the error message is " an unknown error has
> occurred".

Im with you Diana. I just bought a new computer and the mail program doesnt
work and the directions on how to fix it are greek. You guys at MS have been
hyping this program for years and you cant even make the mail work. I see
posts that are months old about this problem and MS hasnt come up with a fix.
I am really frustrated. I dont want to have to patch something together on a
brand new computer.
"Diana" wrote:

> I went to the website and tried to do what you said but it says to rename
> something. I just dont get it. Should I take this laptop back and buy one
> with XP or will this eventually be fixed without me having to be computer
> savvy.
> --
> Diana
>
>
> "nrc" wrote:
>
> > This is blocking all messages, both new and reply messages and is therefore
> > urgent that I fix this. the error message is " an unknown error has
> > occurred".

This is very frustrating I am unable to send messages with this email stuck
in my outbox. Sure hope MS will get a fix for this soon. Just don't know
what to do sure hope we can get help on this bug soon. :-(
--
Pam


"SEC" wrote:

> Im with you Diana. I just bought a new computer and the mail program doesnt
> work and the directions on how to fix it are greek. You guys at MS have been
> hyping this program for years and you cant even make the mail work. I see
> posts that are months old about this problem and MS hasnt come up with a fix.
> I am really frustrated. I dont want to have to patch something together on a
> brand new computer.
> "Diana" wrote:
>
> > I went to the website and tried to do what you said but it says to rename
> > something. I just dont get it. Should I take this laptop back and buy one
> > with XP or will this eventually be fixed without me having to be computer
> > savvy.
> > --
> > Diana
> >
> >
> > "nrc" wrote:
> >
> > > This is blocking all messages, both new and reply messages and is therefore
> > > urgent that I fix this. the error message is " an unknown error has
> > > occurred".

This is such crap.....................I am so tempted to take this laptop
back and buy a Mac. You creeps at microsoft need to fix
this.....................How do we fix this if we arent
programmers?????????????????

Why is my wifes profile working just fine???? This is so frustrating.

I have been waiting for a week for someone to help me with this problem. I
have received four calls from India of which I understood very little. I did
however, get that "someone will call me back" - apparently this is going no
where, fast.
The fix's suggested do not work. I am totally locked out of sending emails
- I am frustrated and extremely disappointed in Microsoft and their hype
behind Vista. Apple is looking better and better....

"Chris" wrote:

> Why is my wifes profile working just fine???? This is so frustrating.

"spatelli" <spatelli@discussions.microsoft.com> wrote in message
news:671BD337-39DD-4447-AB8A-E3C7B496A485@microsoft.com...
>I have been waiting for a week for someone to help me with this problem. I
> have received four calls from India of which I understood very little. I
> did
> however, get that "someone will call me back" - apparently this is going
> no
> where, fast.
> The fix's suggested do not work. I am totally locked out of sending
> emails
> - I am frustrated and extremely disappointed in Microsoft and their hype
> behind Vista. Apple is looking better and better.
....
> http://www.microsoft.com/communities...=en-us&m=1&p=1

Try this!