Can't send/receive. Logon authentication required

I've read many messages in this group from people who are having the same
problem as I am. When I send/receive in Windows Mail I am asked to enter
username and password, which I do, only to receive the same request again.
This is the error message:

Account: 'pop.keproject.com', Server: 'pop.keproject.com', Protocol: POP3,
Server Response: '-ERR Logon failure: unknown user name or bad password.',
Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

I'm running Avast, Norton was uninstalled ages ago. Have tried deleting
email account and setting it up again. Have tried setting Avast to not scan
emails. Have tried all the suggestions here and still no luck! Help please!
--
Vibeke

Sometimes the order in which different corrective actions are taken
makes a difference. Did you delete and recreate the account AFTER
turning off scanning in Avast?

If nothing corrects the problem, you should upgrade to Windows
Live Mail:
http://get.live.com/betas/maildesktop_betas
--
Gary VanderMolen [MS-MVP WLM]


"Vibeke" <Vibeke@discussions.microsoft.com> wrote in message news:630DB965-BF33-40F6-9AF5-87EE20E1FCEF@microsoft.com...
> I've read many messages in this group from people who are having the same
> problem as I am. When I send/receive in Windows Mail I am asked to enter
> username and password, which I do, only to receive the same request again.
> This is the error message:
>
> Account: 'pop.keproject.com', Server: 'pop.keproject.com', Protocol: POP3,
> Server Response: '-ERR Logon failure: unknown user name or bad password.',
> Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
>
> I'm running Avast, Norton was uninstalled ages ago. Have tried deleting
> email account and setting it up again. Have tried setting Avast to not scan
> emails. Have tried all the suggestions here and still no luck! Help please!
> --
> Vibeke

"Vibeke" wrote:

> I've read many messages in this group from people who are having the same
> problem as I am. When I send/receive in Windows Mail I am asked to enter
> username and password, which I do, only to receive the same request again.
> This is the error message:
>
> Account: 'pop.keproject.com', Server: 'pop.keproject.com', Protocol: POP3,
> Server Response: '-ERR Logon failure: unknown user name or bad password.',
> Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
>
> I'm running Avast, Norton was uninstalled ages ago. Have tried deleting
> email account and setting it up again. Have tried setting Avast to not scan
> emails. Have tried all the suggestions here and still no luck! Help please!
> --
> Vibeke

Hi there. Im having the exact same problem all of a sudden today, I am
putting in the correct info and it just asks for it over and over.
Ive tried everything too, hopefully someone can help.

"Gary VanderMolen" wrote:

> Sometimes the order in which different corrective actions are taken
> makes a difference. Did you delete and recreate the account AFTER
> turning off scanning in Avast?
>
> If nothing corrects the problem, you should upgrade to Windows
> Live Mail:
> http://get.live.com/betas/maildesktop_betas
> --
> Gary VanderMolen [MS-MVP WLM]
>
>
> "Vibeke" <Vibeke@discussions.microsoft.com> wrote in message news:630DB965-BF33-40F6-9AF5-87EE20E1FCEF@microsoft.com...
> > I've read many messages in this group from people who are having the same
> > problem as I am. When I send/receive in Windows Mail I am asked to enter
> > username and password, which I do, only to receive the same request again.
> > This is the error message:
> >
> > Account: 'pop.keproject.com', Server: 'pop.keproject.com', Protocol: POP3,
> > Server Response: '-ERR Logon failure: unknown user name or bad password.',
> > Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
> >
> > I'm running Avast, Norton was uninstalled ages ago. Have tried deleting
> > email account and setting it up again. Have tried setting Avast to not scan
> > emails. Have tried all the suggestions here and still no luck! Help please!
> > --
> > Vibeke
>


I have windows live mail and I have done nothing different just to point out
and all of a sudden im recieving this error.

Yes I deleted and recreated the account after turning off the email scanning
in Avast. Thanks for your help nonetheless Gary, I will try Windows Live Mail.


--
Vibeke


"Gary VanderMolen" wrote:

> Sometimes the order in which different corrective actions are taken
> makes a difference. Did you delete and recreate the account AFTER
> turning off scanning in Avast?
>
> If nothing corrects the problem, you should upgrade to Windows
> Live Mail:
> http://get.live.com/betas/maildesktop_betas
> --
> Gary VanderMolen [MS-MVP WLM]
>
>
> "Vibeke" <Vibeke@discussions.microsoft.com> wrote in message news:630DB965-BF33-40F6-9AF5-87EE20E1FCEF@microsoft.com...
> > I've read many messages in this group from people who are having the same
> > problem as I am. When I send/receive in Windows Mail I am asked to enter
> > username and password, which I do, only to receive the same request again.
> > This is the error message:
> >
> > Account: 'pop.keproject.com', Server: 'pop.keproject.com', Protocol: POP3,
> > Server Response: '-ERR Logon failure: unknown user name or bad password.',
> > Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
> >
> > I'm running Avast, Norton was uninstalled ages ago. Have tried deleting
> > email account and setting it up again. Have tried setting Avast to not scan
> > emails. Have tried all the suggestions here and still no luck! Help please!
> > --
> > Vibeke
>

Gary I've just installed Windows Live Mail and the exact same thing is
happening!
I tried Mozilla yesterday too - same problem. I'm really at a loss here.
--
Vibeke

Well, then it appears to be a problem on the other end...
contact your email provider.


"Vibeke" <Vibeke@discussions.microsoft.com> wrote in message
news:C1A3CF5C-0B8A-44A6-9BAE-AD6641BABFE3@microsoft.com...
> Gary I've just installed Windows Live Mail and the exact same thing is
> happening!
> I tried Mozilla yesterday too - same problem. I'm really at a loss here.
> --
> Vibeke
>
>

Thanks Dave. I tried my mail server as my first port of call when I
encountered this problem. They are certain that there is nothing they can do
on their end, as my account functions fine and the username and password that
I use to login are correct. I can check my mail on the webmail function
without problems.

I'm just at such a loss as there seems to be no remedy and I'm really sick
of using web based email.
There are so many people having this problem in this community - surely it
can't be my mail server but a Vista problem?
--
Vibeke


"Dave" wrote:

> Well, then it appears to be a problem on the other end...
> contact your email provider.
>
>
> "Vibeke" <Vibeke@discussions.microsoft.com> wrote in message
> news:C1A3CF5C-0B8A-44A6-9BAE-AD6641BABFE3@microsoft.com...
> > Gary I've just installed Windows Live Mail and the exact same thing is
> > happening!
> > I tried Mozilla yesterday too - same problem. I'm really at a loss here.
> > --
> > Vibeke
> >
> >
>

I just started to have the same problems. I don't know if it has to do with
upgrades or not. I deleted McAfee a long time ago and no issues...I tried to
uninstall AVG and reinstall the "Vista" version, but that didn't work either.
Best I can figure, it has something to do with the security upgrade.

"Vibeke" wrote:

> Thanks Dave. I tried my mail server as my first port of call when I
> encountered this problem. They are certain that there is nothing they can do
> on their end, as my account functions fine and the username and password that
> I use to login are correct. I can check my mail on the webmail function
> without problems.
>
> I'm just at such a loss as there seems to be no remedy and I'm really sick
> of using web based email.
> There are so many people having this problem in this community - surely it
> can't be my mail server but a Vista problem?
> --
> Vibeke
>
>
> "Dave" wrote:
>
> > Well, then it appears to be a problem on the other end...
> > contact your email provider.
> >
> >
> > "Vibeke" <Vibeke@discussions.microsoft.com> wrote in message
> > news:C1A3CF5C-0B8A-44A6-9BAE-AD6641BABFE3@microsoft.com...
> > > Gary I've just installed Windows Live Mail and the exact same thing is
> > > happening!
> > > I tried Mozilla yesterday too - same problem. I'm really at a loss here.
> > > --
> > > Vibeke
> > >
> > >
> >

If three different email programs produce the same error, then
it certainly can't be the fault of the email programs.
If it is a Vista problem, it would be much more widespread.
To rule out Vista, sign up for a free account with Gmail,
configure it for POP access:
http://mail.google.com/support/bin/a...n&answer=13273
Then test that POP account with the three email programs you have.
This should pinpoint the problem as either being caused by
Vista or by the pop.keproject.com server.
--
Gary VanderMolen [MS-MVP WLM]


"Vibeke" <Vibeke@discussions.microsoft.com> wrote in message news:2ED977B0-B0E3-49C6-83E9-96354E41F4E9@microsoft.com...
> Thanks Dave. I tried my mail server as my first port of call when I
> encountered this problem. They are certain that there is nothing they can do
> on their end, as my account functions fine and the username and password that
> I use to login are correct. I can check my mail on the webmail function
> without problems.
>
> I'm just at such a loss as there seems to be no remedy and I'm really sick
> of using web based email.
> There are so many people having this problem in this community - surely it
> can't be my mail server but a Vista problem?
> --
> Vibeke
>
>
> "Dave" wrote:
>
>> Well, then it appears to be a problem on the other end...
>> contact your email provider.
>>
>>
>> "Vibeke" <Vibeke@discussions.microsoft.com> wrote in message
>> news:C1A3CF5C-0B8A-44A6-9BAE-AD6641BABFE3@microsoft.com...
>> > Gary I've just installed Windows Live Mail and the exact same thing is
>> > happening!
>> > I tried Mozilla yesterday too - same problem. I'm really at a loss here.