Can't Empty Deleted Mail folder Automatically

I posted this a few days ago but have had no takers. Here it is again in
case anyone has an answer and missed it first time around.

I have set the option in Maintenance to have the "Deleted" Folder emptied
when
Windows Vista Mail is closed. This used to work fine in Outlook Express
but Mail seems to completely ignore the instruction and the contents of the
deleted folder are remaining in situ virtually unscathed, I say virtually
because it does seem to reduce by one mail each time it is closed. Am I
missing something somewhere?

--
Keith Willcocks

"Keith Willcocks" wrote:

> I posted this a few days ago but have had no takers. Here it is again in
> case anyone has an answer and missed it first time around.
>
> I have set the option in Maintenance to have the "Deleted" Folder emptied
> when
> Windows Vista Mail is closed. This used to work fine in Outlook Express
> but Mail seems to completely ignore the instruction and the contents of the
> deleted folder are remaining in situ virtually unscathed, I say virtually
> because it does seem to reduce by one mail each time it is closed. Am I
> missing something somewhere?
>
> --
> Keith Willcocks
>
>
>

Since this symptom is similar to the 'stuck' email issue,
you may want to try Microsoft's fix:
http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.

Also, although only the outbox is mentioned, it works for all stuck
emails regardless of which folder they are in.

--
Gary VanderMolen [MS-MVP WLM]


"Keith Willcocks" <buccaneer@invalidaddress.inv> wrote in message news:ekzgE%23bEIHA.4544@TK2MSFTNGP06.phx.gbl...
>I posted this a few days ago but have had no takers. Here it is again in
> case anyone has an answer and missed it first time around.
>
> I have set the option in Maintenance to have the "Deleted" Folder emptied
> when
> Windows Vista Mail is closed. This used to work fine in Outlook Express
> but Mail seems to completely ignore the instruction and the contents of the
> deleted folder are remaining in situ virtually unscathed, I say virtually
> because it does seem to reduce by one mail each time it is closed. Am I
> missing something somewhere?
>
> --
> Keith Willcocks
>
>

Thanks Gary, I'll give it a whirl.
--
Keith Willcocks

"Gary VanderMolen" <gary@NoMail.invalid> wrote in message
news:u%23y4m2eEIHA.3332@TK2MSFTNGP04.phx.gbl...
> Since this symptom is similar to the 'stuck' email issue,
> you may want to try Microsoft's fix:
> http://support.microsoft.com/default.aspx/kb/941090
> "Messages may be stuck in the Outbox when you use Windows Mail on a
> computer that is running Windows Vista"
>
> That page offers two download options. Unless you know for sure
> you have 64-bit Vista, use the 32-bit option.
>
> Also, although only the outbox is mentioned, it works for all stuck
> emails regardless of which folder they are in.
>
> --
> Gary VanderMolen [MS-MVP WLM]
>
>
> "Keith Willcocks" <buccaneer@invalidaddress.inv> wrote in message
> news:ekzgE%23bEIHA.4544@TK2MSFTNGP06.phx.gbl...
>>I posted this a few days ago but have had no takers. Here it is again in
>>case anyone has an answer and missed it first time around.
>>
>> I have set the option in Maintenance to have the "Deleted" Folder emptied
>> when
>> Windows Vista Mail is closed. This used to work fine in Outlook Express
>> but Mail seems to completely ignore the instruction and the contents of
>> the
>> deleted folder are remaining in situ virtually unscathed, I say virtually
>> because it does seem to reduce by one mail each time it is closed. Am I
>> missing something somewhere?
>>
>> --
>> Keith Willcocks
>>

Update installed OK but no change. I had 48 items in the Deleted Items
folder, close Mail and, on reopening, there are 47. Any further thoughts
please?
--
Keith Willcocks


"Keith Willcocks" <invalid@invalidaddress.inv> wrote in message
news:exTCB4iEIHA.1208@TK2MSFTNGP05.phx.gbl...
> Thanks Gary, I'll give it a whirl.
> --
> Keith Willcocks
>
> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
> news:u%23y4m2eEIHA.3332@TK2MSFTNGP04.phx.gbl...
>> Since this symptom is similar to the 'stuck' email issue,
>> you may want to try Microsoft's fix:
>> http://support.microsoft.com/default.aspx/kb/941090
>> "Messages may be stuck in the Outbox when you use Windows Mail on a
>> computer that is running Windows Vista"
>>
>> That page offers two download options. Unless you know for sure
>> you have 64-bit Vista, use the 32-bit option.
>>
>> Also, although only the outbox is mentioned, it works for all stuck
>> emails regardless of which folder they are in.
>>
>> --
>> Gary VanderMolen [MS-MVP WLM]
>>
>>
>> "Keith Willcocks" <buccaneer@invalidaddress.inv> wrote in message
>> news:ekzgE%23bEIHA.4544@TK2MSFTNGP06.phx.gbl...
>>>I posted this a few days ago but have had no takers. Here it is again
>>>in case anyone has an answer and missed it first time around.
>>>
>>> I have set the option in Maintenance to have the "Deleted" Folder
>>> emptied when
>>> Windows Vista Mail is closed. This used to work fine in Outlook
>>> Express
>>> but Mail seems to completely ignore the instruction and the contents of
>>> the
>>> deleted folder are remaining in situ virtually unscathed, I say
>>> virtually because it does seem to reduce by one mail each time it is
>>> closed. Am I missing something somewhere?
>>>
>>> --
>>> Keith Willcocks
>>>

At this point you have tried all the easy fixes. There are a couple of
more drastic fixes left:

a. Go through the somewhat laborious "Reset Windows Mail" process:
http://www.vistax64.com/tutorials/62...-problems.html
or
b. Upgrade to Windows Live Mail:
http://get.live.com/en-us/betas/maildesktop_betas
--
Gary VanderMolen [MS-MVP WLM]


"Keith Willcocks" <invalid@invalidaddress.inv> wrote in message news:uJsLDBjEIHA.3916@TK2MSFTNGP02.phx.gbl...
> Update installed OK but no change. I had 48 items in the Deleted Items
> folder, close Mail and, on reopening, there are 47. Any further thoughts
> please?
> --
> Keith Willcocks
>
>
> "Keith Willcocks" <invalid@invalidaddress.inv> wrote in message
> news:exTCB4iEIHA.1208@TK2MSFTNGP05.phx.gbl...
>> Thanks Gary, I'll give it a whirl.
>> --
>> Keith Willcocks
>>
>> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
>> news:u%23y4m2eEIHA.3332@TK2MSFTNGP04.phx.gbl...
>>> Since this symptom is similar to the 'stuck' email issue,
>>> you may want to try Microsoft's fix:
>>> http://support.microsoft.com/default.aspx/kb/941090
>>> "Messages may be stuck in the Outbox when you use Windows Mail on a
>>> computer that is running Windows Vista"
>>>
>>> That page offers two download options. Unless you know for sure
>>> you have 64-bit Vista, use the 32-bit option.
>>>
>>> Also, although only the outbox is mentioned, it works for all stuck
>>> emails regardless of which folder they are in.
>>>
>>> --
>>> Gary VanderMolen [MS-MVP WLM]
>>>
>>>
>>> "Keith Willcocks" <buccaneer@invalidaddress.inv> wrote in message
>>> news:ekzgE%23bEIHA.4544@TK2MSFTNGP06.phx.gbl...
>>>>I posted this a few days ago but have had no takers. Here it is again
>>>>in case anyone has an answer and missed it first time around.
>>>>
>>>> I have set the option in Maintenance to have the "Deleted" Folder
>>>> emptied when
>>>> Windows Vista Mail is closed. This used to work fine in Outlook
>>>> Express
>>>> but Mail seems to completely ignore the instruction and the contents of
>>>> the
>>>> deleted folder are remaining in situ virtually unscathed, I say
>>>> virtually because it does seem to reduce by one mail each time it is
>>>> closed. Am I missing something somewhere?
>>>>
>>>> --
>>>> Keith Willcocks
>>>>
>

I had also put in a request to the laptop manufacturer for a fix and they
suggested a manual deletion of everything in the Deleted Items folder and
then restart Mail and reapply the setting. I did so, then sent some more
mails to the Deleted Items folder and it actually seems to have done the
trick. So if anyone else has a similar problem this is worth a try.
--
Keith Willcocks
(If you can't laugh at life, it ain't worth living!)


"Gary VanderMolen" <gary@NoMail.invalid> wrote in message
news:OgKhDOnEIHA.2268@TK2MSFTNGP02.phx.gbl...
> At this point you have tried all the easy fixes. There are a couple of
> more drastic fixes left:
>
> a. Go through the somewhat laborious "Reset Windows Mail" process:
> http://www.vistax64.com/tutorials/62...-problems.html
> or
> b. Upgrade to Windows Live Mail:
> http://get.live.com/en-us/betas/maildesktop_betas
> --
> Gary VanderMolen [MS-MVP WLM]
>
>
> "Keith Willcocks" <invalid@invalidaddress.inv> wrote in message
> news:uJsLDBjEIHA.3916@TK2MSFTNGP02.phx.gbl...
>> Update installed OK but no change. I had 48 items in the Deleted Items
>> folder, close Mail and, on reopening, there are 47. Any further
>> thoughts please?
>> --
>> Keith Willcocks
>>
>>
>> "Keith Willcocks" <invalid@invalidaddress.inv> wrote in message
>> news:exTCB4iEIHA.1208@TK2MSFTNGP05.phx.gbl...
>>> Thanks Gary, I'll give it a whirl.
>>> --
>>> Keith Willcocks
>>>
>>> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
>>> news:u%23y4m2eEIHA.3332@TK2MSFTNGP04.phx.gbl...
>>>> Since this symptom is similar to the 'stuck' email issue,
>>>> you may want to try Microsoft's fix:
>>>> http://support.microsoft.com/default.aspx/kb/941090
>>>> "Messages may be stuck in the Outbox when you use Windows Mail on a
>>>> computer that is running Windows Vista"
>>>>
>>>> That page offers two download options. Unless you know for sure
>>>> you have 64-bit Vista, use the 32-bit option.
>>>>
>>>> Also, although only the outbox is mentioned, it works for all stuck
>>>> emails regardless of which folder they are in.
>>>>
>>>> --
>>>> Gary VanderMolen [MS-MVP WLM]
>>>>
>>>>
>>>> "Keith Willcocks" <buccaneer@invalidaddress.inv> wrote in message
>>>> news:ekzgE%23bEIHA.4544@TK2MSFTNGP06.phx.gbl...
>>>>>I posted this a few days ago but have had no takers. Here it is again
>>>>>in case anyone has an answer and missed it first time around.
>>>>>
>>>>> I have set the option in Maintenance to have the "Deleted" Folder
>>>>> emptied when
>>>>> Windows Vista Mail is closed. This used to work fine in Outlook
>>>>> Express
>>>>> but Mail seems to completely ignore the instruction and the contents
>>>>> of the
>>>>> deleted folder are remaining in situ virtually unscathed, I say
>>>>> virtually because it does seem to reduce by one mail each time it is
>>>>> closed. Am I missing something somewhere?
>>>>>
>>>>> --
>>>>> Keith Willcocks
>>>>>
>>

Keith Willcocks;490061 Wrote:
> I had also put in a request to the laptop manufacturer for a fix and
> they
> suggested a manual deletion of everything in the Deleted Items folder
> and
> then restart Mail and reapply the setting. I did so, then sent some
> more
> mails to the Deleted Items folder and it actually seems to have done
> the
> trick. So if anyone else has a similar problem this is worth a try.
> --
> Keith Willcocks
> (If you can't laugh at life, it ain't worth living!)
>
>

Keith,

Glad to hear you resolved your problem. Thank you for the feedback.

Shawn


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