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Cannot delete,move mail messages

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  #1 (permalink)  
Old 01-26-2007
BobC
 

Posts: n/a
Cannot delete,move mail messages
A "first" for me; I have been using Vista since8/05 ,yesterday a spam
message came in to the inbox,it was deleted,however,it is still in the
inbox; in addition,2 other messages ,which are not spam,cannot be
viewed,deleted,etc.Windows Mail message "an unexpected error has occured
"etc.
I have been in the message store folder,a "wildcard" search for eml
files.deleted everything in the deleted folder,and sent feedback to MS.
I can send and receive new mail(my own to test) ,but would like to get the
problem rectified.
Any ideas would be appreciated.
TIA

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  #2 (permalink)  
Old 01-26-2007
Steve Cochran
 

Posts: n/a
Re: Cannot delete,move mail messages
Try compacting the database. Go to Tools | Options | Advanced | Maintenance
and set the compaction threshold to 1. Then close WinMail and let it
compact. (set that value back to 100 after that). See if that fixes it.

steve

"BobC" <rmc2k@acworthcablenetdotnet> wrote in message
news:OYsBNMVQHHA.3520@TK2MSFTNGP05.phx.gbl...
>A "first" for me; I have been using Vista since8/05 ,yesterday a spam
>message came in to the inbox,it was deleted,however,it is still in the
>inbox; in addition,2 other messages ,which are not spam,cannot be
>viewed,deleted,etc.Windows Mail message "an unexpected error has occured
>"etc.
> I have been in the message store folder,a "wildcard" search for eml
> files.deleted everything in the deleted folder,and sent feedback to MS.
> I can send and receive new mail(my own to test) ,but would like to get the
> problem rectified.
> Any ideas would be appreciated.
> TIA


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  #3 (permalink)  
Old 01-26-2007
BobC
 

Posts: n/a
Re: Cannot delete,move mail messages
My recollection is I did compact the database,and did the same again
,twice; still have the same problem.
Guess I will have to put up with the 3 files; strange thing,the 2 messages
prior to the spam cannot be moved,deleted,etc.
Thanks for your reply!!
"Steve Cochran" <scochran@oehelp.com> wrote in message
news:751194A7-BD5F-4299-BB07-45CE3C035D9A@microsoft.com...
> Try compacting the database. Go to Tools | Options | Advanced |
> Maintenance and set the compaction threshold to 1. Then close WinMail and
> let it compact. (set that value back to 100 after that). See if that
> fixes it.
>
> steve
>
> "BobC" <rmc2k@acworthcablenetdotnet> wrote in message
> news:OYsBNMVQHHA.3520@TK2MSFTNGP05.phx.gbl...
>>A "first" for me; I have been using Vista since8/05 ,yesterday a spam
>>message came in to the inbox,it was deleted,however,it is still in the
>>inbox; in addition,2 other messages ,which are not spam,cannot be
>>viewed,deleted,etc.Windows Mail message "an unexpected error has occured
>>"etc.
>> I have been in the message store folder,a "wildcard" search for eml
>> files.deleted everything in the deleted folder,and sent feedback to MS.
>> I can send and receive new mail(my own to test) ,but would like to get
>> the problem rectified.
>> Any ideas would be appreciated.
>> TIA

>


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  #4 (permalink)  
Old 01-26-2007
BobC
 

Posts: n/a
Re: Cannot delete,move mail messages
My recollection is I did compact the database,and did the same again
,twice; still have the same problem.
Guess I will have to put up with the 3 files; strange thing,the 2 messages
prior to the spam cannot be moved,deleted,etc.
Thanks for your reply!!
"Steve Cochran" <scochran@oehelp.com> wrote in message
news:751194A7-BD5F-4299-BB07-45CE3C035D9A@microsoft.com...
> Try compacting the database. Go to Tools | Options | Advanced |
> Maintenance and set the compaction threshold to 1. Then close WinMail and
> let it compact. (set that value back to 100 after that). See if that
> fixes it.
>
> steve
>
> "BobC" <rmc2k@acworthcablenetdotnet> wrote in message
> news:OYsBNMVQHHA.3520@TK2MSFTNGP05.phx.gbl...
>>A "first" for me; I have been using Vista since8/05 ,yesterday a spam
>>message came in to the inbox,it was deleted,however,it is still in the
>>inbox; in addition,2 other messages ,which are not spam,cannot be
>>viewed,deleted,etc.Windows Mail message "an unexpected error has occured
>>"etc.
>> I have been in the message store folder,a "wildcard" search for eml
>> files.deleted everything in the deleted folder,and sent feedback to MS.
>> I can send and receive new mail(my own to test) ,but would like to get
>> the problem rectified.
>> Any ideas would be appreciated.
>> TIA

>


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  #5 (permalink)  
Old 01-26-2007
BobC
 

Posts: n/a
Re: Cannot delete,move mail messages
Sorry for the "duplicate" message; Mail has some problems<g>
"BobC" <rmc2k@acworthcablenetdotnet> wrote in message
news:O$drmCWQHHA.496@TK2MSFTNGP06.phx.gbl...
> My recollection is I did compact the database,and did the same again
> ,twice; still have the same problem.
> Guess I will have to put up with the 3 files; strange thing,the 2 messages
> prior to the spam cannot be moved,deleted,etc.
> Thanks for your reply!!
> "Steve Cochran" <scochran@oehelp.com> wrote in message
> news:751194A7-BD5F-4299-BB07-45CE3C035D9A@microsoft.com...
>> Try compacting the database. Go to Tools | Options | Advanced |
>> Maintenance and set the compaction threshold to 1. Then close WinMail
>> and let it compact. (set that value back to 100 after that). See if
>> that fixes it.
>>
>> steve
>>
>> "BobC" <rmc2k@acworthcablenetdotnet> wrote in message
>> news:OYsBNMVQHHA.3520@TK2MSFTNGP05.phx.gbl...
>>>A "first" for me; I have been using Vista since8/05 ,yesterday a spam
>>>message came in to the inbox,it was deleted,however,it is still in the
>>>inbox; in addition,2 other messages ,which are not spam,cannot be
>>>viewed,deleted,etc.Windows Mail message "an unexpected error has occured
>>>"etc.
>>> I have been in the message store folder,a "wildcard" search for eml
>>> files.deleted everything in the deleted folder,and sent feedback to MS.
>>> I can send and receive new mail(my own to test) ,but would like to get
>>> the problem rectified.
>>> Any ideas would be appreciated.
>>> TIA

>>

>


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  #6 (permalink)  
Old 01-26-2007
Tom Lake
 

Posts: n/a
Re: Cannot delete,move mail messages

"BobC" <rmc2k@acworthcablenetdotnet> wrote in message
news:O$drmCWQHHA.496@TK2MSFTNGP06.phx.gbl...
> My recollection is I did compact the database,and did the same again
> ,twice; still have the same problem.
> Guess I will have to put up with the 3 files; strange thing,the 2 messages
> prior to the spam cannot be moved,deleted,etc.
> Thanks for your reply!!


I had the same problem with one message. Eventually (a matter of weeks) it
disappeared on its own.

Tom Lake


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  #7 (permalink)  
Old 01-26-2007
BobC
 

Posts: n/a
Re: Cannot delete,move mail messages
Thanks Tom,"Patiently waiting" <BG>
"Tom Lake" <tlake@twcny.rr.com> wrote in message
news:uwphxlWQHHA.924@TK2MSFTNGP06.phx.gbl...
>
> "BobC" <rmc2k@acworthcablenetdotnet> wrote in message
> news:O$drmCWQHHA.496@TK2MSFTNGP06.phx.gbl...
>> My recollection is I did compact the database,and did the same again
>> ,twice; still have the same problem.
>> Guess I will have to put up with the 3 files; strange thing,the 2
>> messages prior to the spam cannot be moved,deleted,etc.
>> Thanks for your reply!!

>
> I had the same problem with one message. Eventually (a matter of weeks)
> it disappeared on its own.
>
> Tom Lake
>


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  #8 (permalink)  
Old 01-26-2007
Michal Kawecki
 

Posts: n/a
Re: Cannot delete,move mail messages
Check your database with esentutl.exe /p <database_name> command.
You'll be get more options with esentutl.exe /?.

Michal Kawecki [MS-MVP]
Warsaw, PL

"BobC" <rmc2k@acworthcablenetdotnet> wrote in message
news:%23xFJCDWQHHA.1180@TK2MSFTNGP05.phx.gbl...
> My recollection is I did compact the database,and did the same again
> ,twice; still have the same problem.
> Guess I will have to put up with the 3 files; strange thing,the 2
> messages prior to the spam cannot be moved,deleted,etc.
> Thanks for your reply!!
> "Steve Cochran" <scochran@oehelp.com> wrote in message
> news:751194A7-BD5F-4299-BB07-45CE3C035D9A@microsoft.com...
>> Try compacting the database. Go to Tools | Options | Advanced |
>> Maintenance and set the compaction threshold to 1. Then close
>> WinMail and let it compact. (set that value back to 100 after that).
>> See if that fixes it.
>>
>> steve
>>
>> "BobC" <rmc2k@acworthcablenetdotnet> wrote in message
>> news:OYsBNMVQHHA.3520@TK2MSFTNGP05.phx.gbl...
>>>A "first" for me; I have been using Vista since8/05 ,yesterday a spam
>>>message came in to the inbox,it was deleted,however,it is still in
>>>the inbox; in addition,2 other messages ,which are not spam,cannot be
>>>viewed,deleted,etc.Windows Mail message "an unexpected error has
>>>occured "etc.
>>> I have been in the message store folder,a "wildcard" search for eml
>>> files.deleted everything in the deleted folder,and sent feedback to
>>> MS.
>>> I can send and receive new mail(my own to test) ,but would like to
>>> get the problem rectified.
>>> Any ideas would be appreciated.
>>> TIA

>>

>



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  #9 (permalink)  
Old 01-26-2007
Steve Cochran
 

Posts: n/a
Re: Cannot delete,move mail messages
Try using the esentutl to repair the database. Others indicated it worked.

From an earlier post:

>> Open a command prompt using Run as Administrator.
>>
>> Then copy this line, edit the path to the messasge store, and then hit
>> enter:
>>
>> esentutl /p "path\windowsmail.msmessagestore"
>>
>>
>> Where path is default %USERPROFILE%\AppData\Local\Microsoft\Windows Mail
>>
>> so the default would be:
>>
>> esentutl /p "%USERPROFILE%\AppData\Local\Microsoft\Windows
>> Mail\windowsmail.msmessagestore"
>>
>> Copy and paste that and then edit it to fill in the variable
>> %USERPROFILE%
>>
>> steve



"BobC" <rmc2k@acworthcablenetdotnet> wrote in message
news:%23xFJCDWQHHA.1180@TK2MSFTNGP05.phx.gbl...
> My recollection is I did compact the database,and did the same again
> ,twice; still have the same problem.
> Guess I will have to put up with the 3 files; strange thing,the 2 messages
> prior to the spam cannot be moved,deleted,etc.
> Thanks for your reply!!
> "Steve Cochran" <scochran@oehelp.com> wrote in message
> news:751194A7-BD5F-4299-BB07-45CE3C035D9A@microsoft.com...
>> Try compacting the database. Go to Tools | Options | Advanced |
>> Maintenance and set the compaction threshold to 1. Then close WinMail
>> and let it compact. (set that value back to 100 after that). See if
>> that fixes it.
>>
>> steve
>>
>> "BobC" <rmc2k@acworthcablenetdotnet> wrote in message
>> news:OYsBNMVQHHA.3520@TK2MSFTNGP05.phx.gbl...
>>>A "first" for me; I have been using Vista since8/05 ,yesterday a spam
>>>message came in to the inbox,it was deleted,however,it is still in the
>>>inbox; in addition,2 other messages ,which are not spam,cannot be
>>>viewed,deleted,etc.Windows Mail message "an unexpected error has occured
>>>"etc.
>>> I have been in the message store folder,a "wildcard" search for eml
>>> files.deleted everything in the deleted folder,and sent feedback to MS.
>>> I can send and receive new mail(my own to test) ,but would like to get
>>> the problem rectified.
>>> Any ideas would be appreciated.
>>> TIA

>>

>


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  #10 (permalink)  
Old 01-27-2007
BobC
 

Posts: n/a
Re: Cannot delete,move mail messages
To Michael and Steve;
Still working on the "esentutl" fix; I "cut my teeth" on Dos many years
ago,but this utility is giving me a "fit";
Thanks to each of you!
"Michal Kawecki" <kkwinto@o2.pl> wrote in message
news:eL$W85WQHHA.412@TK2MSFTNGP02.phx.gbl...
> Check your database with esentutl.exe /p <database_name> command.
> You'll be get more options with esentutl.exe /?.
>
> Michal Kawecki [MS-MVP]
> Warsaw, PL
>
> "BobC" <rmc2k@acworthcablenetdotnet> wrote in message
> news:%23xFJCDWQHHA.1180@TK2MSFTNGP05.phx.gbl...
>> My recollection is I did compact the database,and did the same again
>> ,twice; still have the same problem.
>> Guess I will have to put up with the 3 files; strange thing,the 2
>> messages prior to the spam cannot be moved,deleted,etc.
>> Thanks for your reply!!
>> "Steve Cochran" <scochran@oehelp.com> wrote in message
>> news:751194A7-BD5F-4299-BB07-45CE3C035D9A@microsoft.com...
>>> Try compacting the database. Go to Tools | Options | Advanced |
>>> Maintenance and set the compaction threshold to 1. Then close WinMail
>>> and let it compact. (set that value back to 100 after that). See if
>>> that fixes it.
>>>
>>> steve
>>>
>>> "BobC" <rmc2k@acworthcablenetdotnet> wrote in message
>>> news:OYsBNMVQHHA.3520@TK2MSFTNGP05.phx.gbl...
>>>>A "first" for me; I have been using Vista since8/05 ,yesterday a spam
>>>>message came in to the inbox,it was deleted,however,it is still in the
>>>>inbox; in addition,2 other messages ,which are not spam,cannot be
>>>>viewed,deleted,etc.Windows Mail message "an unexpected error has occured
>>>>"etc.
>>>> I have been in the message store folder,a "wildcard" search for eml
>>>> files.deleted everything in the deleted folder,and sent feedback to MS.
>>>> I can send and receive new mail(my own to test) ,but would like to get
>>>> the problem rectified.
>>>> Any ideas would be appreciated.
>>>> TIA
>>>

>>

>
>


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