Problems sending mail to Hotmail based accounts

I had a problem sending mail through my Hotmail based ISP server. In this
case it was Sympatico in Canada and when I attempted to send mail from WM, I
received a 0x800CCC7D error. I tried every combination of setting assuming
it was a Vista incompatibility. It turned out to be a problem with Avast AV
and after uninstalling Avast and installing CA AV everything worked like a
charm. Just a thought that one of the first places to look if problems arise
is a possible AV incompatibility. I have seen other problems with various
AVs even though they have been certified for use with Vista. Just throwing
this out to any other users that may see WM problems.

John O.

http://support.microsoft.com/kb/289967

maybe this link can you help...

Hakan GOKCOL


"John O." <johnandpat_o@msn.com> wrote in message
news:#kiRV9iIHHA.1044@TK2MSFTNGP02.phx.gbl...
>I had a problem sending mail through my Hotmail based ISP server. In this
>case it was Sympatico in Canada and when I attempted to send mail from WM,
>I received a 0x800CCC7D error. I tried every combination of setting
>assuming it was a Vista incompatibility. It turned out to be a problem with
>Avast AV and after uninstalling Avast and installing CA AV everything
>worked like a charm. Just a thought that one of the first places to look if
>problems arise is a possible AV incompatibility. I have seen other problems
>with various AVs even though they have been certified for use with Vista.
>Just throwing this out to any other users that may see WM problems.
>
> John O.

Thanks for the link. In my case the problem was resolved by changing AVs. My
ISP requires SSL so the settings have to be correct for secure connections.

John O.


"Hakan GOKCOL" <hgokcol@hotmail.com> wrote in message
news:2ADF7DFE-FC73-45A3-ACFF-8079490577B2@microsoft.com...
> http://support.microsoft.com/kb/289967
>
> maybe this link can you help...
>
> Hakan GOKCOL
>
>
> "John O." <johnandpat_o@msn.com> wrote in message
> news:#kiRV9iIHHA.1044@TK2MSFTNGP02.phx.gbl...
>>I had a problem sending mail through my Hotmail based ISP server. In this
>>case it was Sympatico in Canada and when I attempted to send mail from WM,
>>I received a 0x800CCC7D error. I tried every combination of setting
>>assuming it was a Vista incompatibility. It turned out to be a problem
>>with Avast AV and after uninstalling Avast and installing CA AV everything
>>worked like a charm. Just a thought that one of the first places to look
>>if problems arise is a possible AV incompatibility. I have seen other
>>problems with various AVs even though they have been certified for use
>>with Vista. Just throwing this out to any other users that may see WM
>>problems.
>>
>> John O.
>