Windows Mail - POP3 - any help out there?

Account: 'pop.west.cox.net', Server: 'pop.west.cox.net', Protocol: POP3,
Server Response: '-ERR An authentication mechanism MUST be entered', Port:
995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18
--
Thanks for any suggestions

Try changing pop.west.cox.net to spop.west.cox.net as shown at cox support.
You may want to verify that. Start here:
http://support.cox.com/sdcxuser/asp/cox_welcome.asp

There ought to be a Windows Mail help. I found it. You probably can also.

"Sonya" <sonya@discussion.microsoft.com> wrote in message
news:671FC651-5378-4A65-9DDE-58FFD58DCB3A@microsoft.com...
> Account: 'pop.west.cox.net', Server: 'pop.west.cox.net', Protocol: POP3,
> Server Response: '-ERR An authentication mechanism MUST be entered', Port:
> 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18
> --
> Thanks for any suggestions

Did you ever try my suggestion of two days ago, regarding your
antivirus program?

Gary VanderMolen


"Sonya" <sonya@discussion.microsoft.com> wrote in message news:671FC651-5378-4A65-9DDE-58FFD58DCB3A@microsoft.com...
> Account: 'pop.west.cox.net', Server: 'pop.west.cox.net', Protocol: POP3,
> Server Response: '-ERR An authentication mechanism MUST be entered', Port:
> 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18
> --
> Thanks for any suggestions

Gary,
I sure did, I think that's why the err code changed, and I responded to you
for all yor help maybe I'm not responding correctly.
This community chat is all new to me.....
--
Thanks for any suggestions


"Gary VanderMolen" wrote:

> Did you ever try my suggestion of two days ago, regarding your
> antivirus program?
>
> Gary VanderMolen
>
>
> "Sonya" <sonya@discussion.microsoft.com> wrote in message news:671FC651-5378-4A65-9DDE-58FFD58DCB3A@microsoft.com...
> > Account: 'pop.west.cox.net', Server: 'pop.west.cox.net', Protocol: POP3,
> > Server Response: '-ERR An authentication mechanism MUST be entered', Port:
> > 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18
> > --
> > Thanks for any suggestions
>

This is about the third time I have responded to you , but I'm trying it a
different way in hopes you will recieve it. I have tried every fix suggested
to me and now have a little different err message.
Account: 'pop.west.cox.net', Server: 'pop.west.cox.net', Protocol: POP3,
Server Response: '-ERR An authentication mechanism MUST be entered', Port:
995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18

Thanks for any suggestions


"Gary VanderMolen" wrote:

> Did you ever try my suggestion of two days ago, regarding your
> antivirus program?
>
> Gary VanderMolen
>
>
> "Sonya" <sonya@discussion.microsoft.com> wrote in message news:671FC651-5378-4A65-9DDE-58FFD58DCB3A@microsoft.com...
> > Account: 'pop.west.cox.net', Server: 'pop.west.cox.net', Protocol: POP3,
> > Server Response: '-ERR An authentication mechanism MUST be entered', Port:
> > 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18
> > --
> > Thanks for any suggestions
>

I didn't see much of a change in the error message.

There is a strong possibility that this mail account has been corrupted.
Delete the account, restart Windows Mail, then re-create that account.

Gary VanderMolen


"Sonya" <sonya@discussion.microsoft.com> wrote in message news:929BCA0C-E5BD-49E3-8293-53212CBBBF92@microsoft.com...
> Gary,
> I sure did, I think that's why the err code changed, and I responded to you
> for all yor help maybe I'm not responding correctly.
> This community chat is all new to me.....
> --
> Thanks for any suggestions
>
>
> "Gary VanderMolen" wrote:
>
>> Did you ever try my suggestion of two days ago, regarding your
>> antivirus program?
>>
>> Gary VanderMolen
>>
>>
>> "Sonya" <sonya@discussion.microsoft.com> wrote in message news:671FC651-5378-4A65-9DDE-58FFD58DCB3A@microsoft.com...
>> > Account: 'pop.west.cox.net', Server: 'pop.west.cox.net', Protocol: POP3,
>> > Server Response: '-ERR An authentication mechanism MUST be entered', Port:
>> > 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18
>> > --
>> > Thanks for any suggestions
>>

This newsgroup seems to be rather lightly manned today.
Anyway I have responded to your earlier post.

Gary VanderMolen


"Sonya" <sonya@discussion.microsoft.com> wrote in message news:6E6178B6-F4BA-4EB9-858B-1DB0ADDEE20C@microsoft.com...
> This is about the third time I have responded to you , but I'm trying it a
> different way in hopes you will recieve it. I have tried every fix suggested
> to me and now have a little different err message.
> Account: 'pop.west.cox.net', Server: 'pop.west.cox.net', Protocol: POP3,
> Server Response: '-ERR An authentication mechanism MUST be entered', Port:
> 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18
>
> Thanks for any suggestions
>
>
> "Gary VanderMolen" wrote:
>
>> Did you ever try my suggestion of two days ago, regarding your
>> antivirus program?
>>
>> Gary VanderMolen
>>
>>
>> "Sonya" <sonya@discussion.microsoft.com> wrote in message news:671FC651-5378-4A65-9DDE-58FFD58DCB3A@microsoft.com...
>> > Account: 'pop.west.cox.net', Server: 'pop.west.cox.net', Protocol: POP3,
>> > Server Response: '-ERR An authentication mechanism MUST be entered', Port:
>> > 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18
>> > --
>> > Thanks for any suggestions
>>

how do you change pop3

"Sonya" wrote:

> Account: 'pop.west.cox.net', Server: 'pop.west.cox.net', Protocol: POP3,
> Server Response: '-ERR An authentication mechanism MUST be entered', Port:
> 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18
> --
> Thanks for any suggestions

"shaz" <shaz@discussions.microsoft.com> wrote in message
news:32BDE1EB-E4E6-479E-84D0-9EAEFF774F0E@microsoft.com...
> how do you change pop3
>

Please be more specific in your question, why do you want to change POP3?
What do you want to change it to?

Please copy and paste any error messages that WM gives to you.


--
Regards Steve.
MS-MVP. OE. [DTS] UK

Here are cox.net's instructions for Outlook Express. They'll probably work
under Windows Mail also.

<http://support.cox.com/sdccommon/asp/contentredirect.asp?sprt_cid=4531f9ea-a8b1-4811-b98d-079427d18558>

"shaz" <shaz@discussions.microsoft.com> wrote in message
news:32BDE1EB-E4E6-479E-84D0-9EAEFF774F0E@microsoft.com...
> how do you change pop3
>
> "Sonya" wrote:
>
>> Account: 'pop.west.cox.net', Server: 'pop.west.cox.net', Protocol: POP3,
>> Server Response: '-ERR An authentication mechanism MUST be entered',
>> Port:
>> 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18
>> --
>> Thanks for any suggestions