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> Go to Tools, Options, General tab, uncheck "Use newsgroup
> message rating features."
>
> Gary VanderMolen
>
>
> "Sam" <Sam@discussions.microsoft.com> wrote in message news:1A1731DF-FB79-4CD9-A7B8-59DB0C94E5BE@microsoft.com...
> > When I try to send or receive mail, a Logon to Windows Mail pops up. I fill
> > it out with the correct username and password, but when I click "OK", the
> > popup just disappears than appears again in a few seconds, with no
> > confirmation or logon failed messages.
> > --
> > -Sam
>
>
>
Same as Sam, logon to windows mail pops up, i type it in. pops up again.
tried deleting and adding account, same thing.
Account: 'pop.west.cox.net', Server: 'pop.west.cox.net', Protocol: POP3,
Server Response: '-ERR invalid user name or password.', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
I hope you can get an answer because I have the same problem. Same error
800CCC90.
"James" <James@discussions.microsoft.com> wrote in message
news:96A6FDD3-3393-4078-BCB0-3567C9202943@microsoft.com...
> Same as Sam, logon to windows mail pops up, i type it in. pops up again.
> tried deleting and adding account, same thing.
>
> Account: 'pop.west.cox.net', Server: 'pop.west.cox.net', Protocol: POP3,
> Server Response: '-ERR invalid user name or password.', Port: 110,
> Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
>
> suggestions?
If you are sure the username and password are correct, then the
culprit is probably your antivirus program. Which antivirus are you
running?
--
Gary VanderMolen, MS-MVP (WLMail)
"James" <James@discussions.microsoft.com> wrote in message news:96A6FDD3-3393-4078-BCB0-3567C9202943@microsoft.com...
> Same as Sam, logon to windows mail pops up, i type it in. pops up again.
> tried deleting and adding account, same thing.
>
> Account: 'pop.west.cox.net', Server: 'pop.west.cox.net', Protocol: POP3,
> Server Response: '-ERR invalid user name or password.', Port: 110,
> Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
>
> suggestions?
> If you are sure the username and password are correct, then the
> culprit is probably your antivirus program. Which antivirus are you
> running?
>
> --
> Gary VanderMolen, MS-MVP (WLMail)
Hello Gary,
Just to be sure, my user name is my email address or what is BEFORE
@cox.net? I've tried using both.
Secondly, I'm using Norton, but it has expired. I went into it and
unchecked all email scans.
Lastly, I have deleted and added the same account, checking the box to
remember my password.
"Ryka" <Ryka@live.com> wrote in message
news:uhJkkkxqIHA.3940@TK2MSFTNGP03.phx.gbl...
>I hope you can get an answer because I have the same problem. Same error
>800CCC90.
>
> "James" <James@discussions.microsoft.com> wrote in message
> news:96A6FDD3-3393-4078-BCB0-3567C9202943@microsoft.com...
>> Same as Sam, logon to windows mail pops up, i type it in. pops up again.
>> tried deleting and adding account, same thing.
>>
>> Account: 'pop.west.cox.net', Server: 'pop.west.cox.net', Protocol: POP3,
>> Server Response: '-ERR invalid user name or password.', Port: 110,
>> Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
>>
>> suggestions?
>
If you're also on cox.net, see here:
If not, right click on your error message and copy all of it to your next
message.
Also, some email servers insist that you enter your username with no spaces
or CAPITAL LETTERS. Some insist that you follow it with the part of your
email address starting with @, and some insist that you don't. Many insist
that you use CAPITAL and lowercase letters in the correct places in your
password.
"James" <James@discussions.microsoft.com> wrote in message
news:AE6A3FE8-07ED-44B4-A737-9492C41028CB@microsoft.com...
>
>
> "Gary VanderMolen" wrote:
>
>> If you are sure the username and password are correct, then the
>> culprit is probably your antivirus program. Which antivirus are you
>> running?
>>
>> --
>> Gary VanderMolen, MS-MVP (WLMail)
>
> Hello Gary,
>
> Just to be sure, my user name is my email address or what is BEFORE
> @cox.net? I've tried using both.
Email servers aren't all alike in which they insist on. Try both.
> Secondly, I'm using Norton, but it has expired. I went into it and
> unchecked all email scans.
Most versions of Norton tend to cause problems in Windows Mail,
even if they are disabled but still installed. Uninstall it, then reboot
and run this cleanup program to take care of what the uninstall leaves
behind:
> Lastly, I have deleted and added the same account, checking the box to
> remember my password.
>
> Thanks
Windows Mail has a quirk that often makes it forget the password if you
click
Apply in the same session as putting a checkmark before Remember password.
Wait until you find a working username and password. Then click on Tools,
then Accounts, then your email account, then Properties, then Servers. If
your
username needs changing, click at the end of it, then backspace over it,
then
type the correct username, then click Apply. If the password needs
changing,
click at the end of the dots that represent it, backspace over them, then
type
the correct password, then click Apply. It may then ask you to verify the
password. After you do this, click on OK, then Close.
Then delete your mail account again, restart Windows Mail, and
recreate that account.
I'm pretty sure Cox only requires the part in front of @cox.net.
--
Gary VanderMolen, MS-MVP (WLMail)
"James" <James@discussions.microsoft.com> wrote in message news:AE6A3FE8-07ED-44B4-A737-9492C41028CB@microsoft.com...
>
>
> "Gary VanderMolen" wrote:
>
>> If you are sure the username and password are correct, then the
>> culprit is probably your antivirus program. Which antivirus are you
>> running?
>>
>> --
>> Gary VanderMolen, MS-MVP (WLMail)
>
> Hello Gary,
>
> Just to be sure, my user name is my email address or what is BEFORE
> @cox.net? I've tried using both.
>
> Secondly, I'm using Norton, but it has expired. I went into it and
> unchecked all email scans.
>
> Lastly, I have deleted and added the same account, checking the box to
> remember my password.
>
> Thanks
> If you are sure the username and password are correct, then the
> culprit is probably your antivirus program. Which antivirus are you
> running?
>
> --
> Gary VanderMolen, MS-MVP (WLMail)
>
>
> "James" <James@discussions.microsoft.com> wrote in message news:96A6FDD3-3393-4078-BCB0-3567C9202943@microsoft.com...
> > Same as Sam, logon to windows mail pops up, i type it in. pops up again.
> > tried deleting and adding account, same thing.
> >
> > Account: 'pop.west.cox.net', Server: 'pop.west.cox.net', Protocol: POP3,
> > Server Response: '-ERR invalid user name or password.', Port: 110,
> > Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
> >
> > suggestions?
>
>
> I am using Norton. I unchecked all email scan boxes, at least I think I did.
Aha! the culprit! Spy Sweeper with Anti-Virus by Webroot. In my case, what
worked was to do a "system restore" back to the previous day, and the problem
went away. It happened again about a month later, and once again "system
restore" fixed it.
V
"Gary VanderMolen" wrote:
> If you are sure the username and password are correct, then the
> culprit is probably your antivirus program. Which antivirus are you
> running?
>
> --
> Gary VanderMolen, MS-MVP (WLMail)>
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